Online proctoring services are available and accessible through Canvas. Use the following resources to learn more about ProctorU and how to use it.

Q Section Proctoring

UAB eLearning covers proctoring fees for up to two exams (up to 2.5 hours each) per student per Q section course. If additional exams are needed, students will be charged $13.95 per exam regardless of duration for any Q section course. Students are responsible for fees associated with late scheduling and/or missed exams. These fees can be reviewed on the ProctorU website. Instructor permission is required prior to rescheduling outside of the original exam window.

Non-Q Section Proctoring

UAB provides a virtual testing option for non-Q section courses through ProctorU. Students will be charged $13.95 per exam regardless of duration for any non-Q section course. Students are responsible for fees associated with late scheduling and/or missed exams. These fees can be reviewed on the ProctorU website. Instructor permission is required prior to rescheduling outside of the original exam window.

Timeline

Download the timeline as a PDF.

Before Term Starts
Schedule one-on-one training by filling out the ProctorU form. For additional questions, reach out by emailing Gabriell Davis at gdavis@proctoru.com or calling 615-614-8825.
Three Weeks Before Exam
Schedule your ProctorU exam within 3 weeks prior to your actual exam date. See the Faculty ProctorU Guide for instructions on how to schedule your exams. You are not required to have your exam materials ready at the time that you schedule your exams with ProctorU.
24 Hours After Scheduling
After submitting the exam, you will receive an email from ProctorU within 24 hours confirming approval. Students can schedule after this time.
72 Hours Before Exam
After receiving exam approval, please invite students to schedule their exams at no cost. *Students scheduling their exam within 72 hours of their appointment will incur late scheduling fees. Share the Student ProctorU Guide.
Day of Exam
Students will take the exam.

Get Started with ProctorU


Find Training

Schedule one-on-one training by filling out the ProctorU form. For additional questions, reach out by emailing Gabriell Davis at gdavis@proctoru.com or calling (615) 614-8825.


Prepare Your Students

  • Share the Student ProctorU Guide.
  • Share the link to the Technical Issues help guide.
  • Download the ProctorU Security Handout.
  • What should the student have at time of exam:
    • Identification – review here for acceptable documents
    • If the student is using a computer that has a built-in webcam, they will need to have something with a reflective surface, for example a cell phone (put out of reach before testing begins). This will allow the proctor to view the outer frame of the computer to check for sticky notes or similar items.
  • Premium Scheduling Options
    • Visit the ProctorU website for more details, including any fees that may apply. You will need to have a ProctorU account to view the content.

Schedule Your Exams

  • Use the Faculty ProctorU Guide to learn how to schedule your exams.
  • Schedule exams with ProctorU three weeks prior to exam date.

Get Technical Support

Please consult test-it-out.proctoru.com for any questions you may have.


FAQs

Q: Do proctors take a picture of the ID? If so, how long are those kept?
A: If a photo is taken of the IDs they are purged after 7 days.

Q: How long are videos kept?
A: Recordings are kept for 30 days unless associated with an incident or requested by institution. Both screen and video recordings are made available with 24 hours of the session ending. Videos are stores on our U.S. based servers.

Q: What is the software that students have to download? Can you explain that? There’s a concern that it may cause a virus. Have there been any reports of that?
A: Students download a one-time applet called Log Me In Rescue. Once they disconnect from ProctorU, the applet can't be reopened. Each time the student connects they have to re-download, install and run the applet. This applet is utilized by some of the top companies in the world including, Best Buy, HP, GE, and Toyota. The proctor is unable to do the following:

  • Download files from a test-taker’s computer.
  • Do anything that is not seen and approved by a test-taker.
  • Access a test-taker’s computer after the exam.

Q: Do I have to have all of my exam materials readyDownload files from a test-taker’s computer.
Do anything that is not seen and approved by a test-taker.
Access a test-taker’s computer after the exam. when I schedule my exam with ProctorU?
A: No. ProctorU does not need your exam content when you schedule your exams.

Q: Does Proctor U cover more time in a test if DSS accommodations are needed?
A: Yes. ProctorU is ADA compliant and will accommodate any students who have an accommodation due to a disability. All you will need to do is ensure the time accommodation is set in Canvas for that student and notify ProctorU. You can notify ProctorU by entering it when you submit your exam information through your account.

Q: Do students need to have a full length mirror to take a test?
A: No, but they may need something else with a reflective surface. If the student is using a computer that has a built-in webcam, they will need to have something with a reflective surface, for example a cell phone (put out of reach before testing begins). This will allow the proctor to view the outer frame of the computer to check for sticky notes or similar items.

RELATED PAGES
Faculty WebsiteFaculty Website
Quality MattersQuality Matters
Academic TechnologiesAcademic Technologies
About the DivisionAbout the Division