Campus Maintenance Services

The following list of services is not a comprehensive list. Any questions about services offered should be directed to the Facilities Dispatch Center.

Type of ServiceType of ServiceResponse PriorityPreventive Maintenance Provided
Acid Waste System Repair Centrally funded Priority 1 or 2  
Air Compressor (Control) Repair Centrally funded Priority 1 or 2 Per manufacturer's recommendation
Air Compressor (Laboratory) Repair Centrally funded Priority 1 or 2 Per manufacturer's recommendation
Air Compressor (Medical) Repair Centrally funded Priority 1 or 2 Per manufacturer's recommendation
Air Compressor (Shop) Repair Centrally funded Priority 1 or 2 Per manufacturer's recommendation
Air Conditioner (DX) Repair Centrally funded Priority 1 or 2 Per manufacturer's recommendation
Air Conditioner (Split) Repair Centrally funded Priority 1 or 2 Per manufacturer's recommendation
Air Conditioning (through wall or window) Repair Centrally funded Priority 2 Per manufacturer's recommendation
Air Handling Unit Centrally funded Priority 1 or 2 Per manufacturer's recommendation
Alarm System (other than fire) Repair Recharge Priority 2 or 3  
Assembly of Equipment Purchased Outside Facilities Recharge Priority 3  
Bathroom Stall and Door Repair Centrally funded Priority 3  
Boiler (Domestic Water) Repair Centrally funded Priority 1 or 2 Per manufacturer's recommendation
Boiler (Heating Water )Repair Centrally funded Priority 1 or 2 Per manufacturer's recommendation
Cage Washer Repair Recharge Priority 1  
Ceiling Tile/Grid Repair Centrally funded Priority 3  
Cement Sidewalk Repair Recharge Priority 3  
Chiller Repair Centrally funded Priority 1 Per manufacturer's recommendation
Cold Air Temperature Calls Centrally funded Priority 1 or 2  
Control Air Distribution Repair Centrally funded Priority 1 or 2  
Dental Equipment Repair Recharge Priority 1 or 2  
Domestic Water Distribution Repair Centrally funded Priority 1 or 2  
Door (Fire/Smoke) Repair Centrally funded Priority 3  
Door (Glass Storefront) Repair Centrally funded Priority 1, 2 or 3  
Door (Hinge/Closer/Frame/Weather-stripping) Repair Centrally funded Priority 1, 2 or 3  
Doorbell Installation/Repair Recharge Priority 3  
Electric Motor Repair Centrally funded Priority 1, 2 or 3 Per manufacturer's recommendation
Electrical Device (Outlet/Switch/standard built-in light fixture) Repair Centrally funded Priority 1, 2 or 3  
Electrical Distribution System Repair Centrally funded Priority 1, 2 or 3 Per manufacturer's recommendation
Emergency Lighting Repair Centrally funded Priority 1 or 2 Per NFPA
Emergency Power (Generator/Automatic Transfer Switch) Repair Centrally funded Priority 1 Per NFPA
Emergency Shower Centrally funded Priority 2 Annual
Environmentally Controlled Rooms Recharge Priority 1  
Exhaust Fan Repair Centrally funded Priority 2 or 3 Per manufacturer's recommendation
Exterior Masonry Repair Recharge Priority 2 or 3  
Eye Wash (In Maintenance Area) Centrally funded Priority 2 or 3 Monthly
Eye Wash (Laboratory) Repair Centrally funded Priority 2 Monthly (by Laboratory Staff)
Fire Alarm System Repair Centrally funded Priority 1 Per NFPA
Fire Extinguisher (existing) Centrally funded Priority 3 Per NFPA
Fire Extinguisher (new) Recharge Priority 3 Per NFPA
Fire Pump Repair Centrally funded Priority 1 Per NFPA
Floor Tile (Ceramic) Repair Centrally funded Priority 3  
Floor Tile (VCT) Repair Centrally funded Priority 3  
Flooring (Vinyl) Repair Centrally funded Priority 3  
Freezer (Laboratory) Repair Recharge Priority 1  
Freezer (Ultra-low) Freezer Repair Recharge Priority 1  
Fuel Oil Storage and Distribution Repair Centrally funded Priority 3  
Fume Hood Repair/Inspection/Filter Change Recharge Priority 1, 2 or 3  
Furniture Repair Recharge Priority 3  
Graffiti removal Centrally funded Priority 1  
Hardwood Floor Refinishing Recharge Priority 3  
Heater (Direct-Wired) Repair Centrally funded Priority 2 or 3 Per manufacturer's recommendation
Heating (central) Repair Centrally funded Priority 1 or 2 Per manufacturer's recommendation
Hot Air Temperature Calls Centrally funded Priority 1 or 2  
HVAC Repair Centrally funded Priority 1 or 2 Per manufacturer's recommendation
Ice Machine Repair Recharge Priority 2 or 3  
Installation (Relocation) of Electrical Device (Outlet/Switch/standard built-in light fixture) Recharge Priority 3  
Installation of Coat Hooks/Racks/Shelving Recharge Priority 3  
Repair of Resin or Composite Counters/Sinks Recharge Priority 3  
Installation/Removal of Signs or Banners Recharge Priority 3  
Installation/Removal of Art Exhibits Recharge Priority 3  
Intercom Installation/Repair Recharge Priority 3  
Interior Masonry Repair Centrally funded Priority 3  
Irrigation Repair Recharge Priority 3  
Laboratory Glassware Washer Repair Recharge Priority 2 or 3  
Laboratory Vacuum System Repair Centrally funded Priority 2  
Laboratory/Medical Air Distribution Repair Centrally funded Priority 2  
Lamination Repair Recharge Priority 3  
Lighted Exit Sign Repair Centrally funded Priority 1 or 2 Per NFPA
Lighting (Exterior Lighted Sign) Repair Centrally funded Priority 2 or 3  
Lighting (Exterior) Repair/Bulb Replacement Centrally funded Priority 3 Weekly inspection
Lighting (non-standard/specialized) Repair Recharge Priority 3  
Lighting (Private Standard Interior) Repair/Bulb Replacement Centrally funded Priority 2 or 3  
Lighting (Public Standard Interior) Repair/Bulb Replacement Centrally funded Priority 2 or 3 Inspection
Loading Dock Repairs Recharge Priority 3  
Natural Gas Distribution Repair Centrally funded Priority 1, 2 or 3  
Overhead Paging Recharge Priority 3  
Painting (Exterior) Cenetrally Funded/Recharge Priority 3  
Painting (Furniture or Cabinetry) Cenetrally Funded/Recharge Priority 3  
Painting (Private Interior) Recharge Priority 3  
Painting (Scheduled Public Interior) Centrally funded Priority 3  
Parking Lot Repair Recharge Priority 3  
Photo-electric Equipment Repair Centrally funded Priority 3  
Pump (Chilled Water) Repair Centrally funded Priority 1 or 2 Per manufacturer's recommendation
Pump (Condensate) Repair Centrally funded Priority 1 or 2 Per manufacturer's recommendation
Pump (Domestic Water) Repair Centrally funded Priority 1 or 2 Per manufacturer's recommendation
Pump (Heating Water) Repair Centrally funded Priority 1 or 2 Per manufacturer's recommendation
Pump (Sewer) Repair Centrally funded Priority 2 or 3 Per manufacturer's recommendation
Pump (Vacuum) Repair Centrally funded Priority 1 or 2 Per manufacturer's recommendation
Sanitary Sewer System Repair Centrally funded Priority 3  
Shower Repair Centrally funded Priority 2 or 3  
Shutdown Coordination Project Funded Priority 3  
Sink Repair Centrally funded Priority 2 or 3  
Sprinkler System (Repair) Centrally funded Priority 1 Per NFPA
Stair Tread Repair Centrally funded Priority 2 or 3  
Support for Athletic Events Recharge Priority 3  
Support for Exhibits or Special Events Recharge Priority 3  
Theatrical Lighting Repair Recharge Priority 3  
Toilet Repair Centrally funded Priority 2  
UPS (Uninterruptable Power Supply) Repair/Replacement (including batteries) Recharge Priority 2  
Walk-in Cooler Repair Recharge Priority 1  
Wall Mounted Object (Pictures/Bulletin Boards/View Lights, Etc.) Installation/Removal Recharge Priority 3  
Water Cooler Repair Recharge Priority 2 or 3  
Water Heater Repair Centrally funded Priority 1 or 2  
Window Repair Centrally funded Priority 1 or 2  
Window Replacement Centrally funded Priority 1 or 2  
 

Facilities Division's Prioritization of Services

Due to current economic conditions and the continued campus growth, the following prioritization guideline was developed to assist customers in managing expectations for the work the Facilities Division provides. In all cases, a confirmation of receipt and assignment will be made available within 24 hours on non-emergency requests. Emergency requests are responded to immediately.

Priority 1

An emergency that requires an immediate response: ASAP

Priority 2

A problem that effects campus research, classrooms, and lecture halls (non-emergency): up to 3 days

Priority 3

Routine service call: up to 1 week