Elevator Maintenance Services

The following list of services is not a comprehensive list. Any questions about services offered should be directed to the Facilities Dispatch Center.

Type of ServiceType of ServiceResponse PriorityPreventive Maintenance Provided
Annual inspection/certification (Internal or State) Centrally Funded Priority 3 Per Industry Standard
Cab renovation Recharge Priority 3  
Code upgrades (Major) Recharge Priority 3  
Code upgrades (Minor) Centrally Funded Priority 3  
Construction shutdown Recharge Priority 3  
Damage caused by contractors Recharge Priority 1 or 2  
Elevator lockout assistance for construction projects Recharge Priority 3  
Elevator lockout assistance for non-projects Centrally Funded Priority 1  
Entrapment response Centrally Funded Priority 1  
General maintenance Centrally Funded Priority 2 or 3 Per Industry Standard
Movement of oversized items Recharge Priority 3  
Physical Security - Assistance with interface or troubleshooting Recharge Priority 1 or 2  
Project drawing review Centrally Funded Priority 2 or 3  
Repair Centrally Funded Priority 1 or 2  
Retrieval of items dropped in hoist way Centrally Funded Priority 1  
Safety Inspections (ANSI) Centrally Funded Priority 3 Per Industry Standard
 

Facilities Division's Prioritization of Services

Due to current economic conditions and the continued campus growth, the following prioritization guideline was developed to assist customers in managing expectations for the work the Facilities Division provides. In all cases, a confirmation of receipt and assignment will be made available within 24 hours on non-emergency requests. Emergency requests are responded to immediately.

Priority 1

An emergency that requires an immediate response: ASAP

Priority 2

A problem that effects campus research, classrooms, and lecture halls (non-emergency): up to 3 days

Priority 3

Routine service call: up to 1 week