UAB Competency Model

competency model

In 2012, UAB made a concerted effort to better frame our professional development efforts by identifying and defining what competencies were necessary for employees to be successful here. These competencies were developed by the Organizational Development Committee, based on interviews with senior leaders and data from peer institutions.

A competency is an underlying characteristic of an individual that contributes to his or her success, no matter what role he or she holds in the organization. Competencies are not just “nice-to-have’s”—rather, they are critical. The UAB competencies are displayed in the pyramid. Core competencies should be demonstrated by all employees. Leadership competencies apply to those in senior leadership roles. 

Currently, the competency model provides a framework for OL&D’s professional development training and leadership development programs. Soon, employees will be evaluated on their performance in each of these competency areas. We encourage you to reflect on which of the competencies are your strengths and which are opportunities for development. 

If you are interested in developing any of these competencies, click on the competency below to see a list of Organizational Learning & Development classes that relate to it.

Promotes Teamwork 

To register for these classes click here

  • Administrative Associates Certificate
  • Crucial Conversations
  • Management Essentials Session 1: Foundations of Management
  • Management Essentials Session 2: Employee Engagement
  • Management Essentials Session 3: Navigating Team Dynamics
  • Management Essentials Session 4: Securing Ongoing Success
  • The 7 Habits for Managers
  • The 7 Habits of Highly Effective People
  • Beyond Good Enough: Principles for Turning Ordinary into Extraordinary
  • Curing Negativity in the Workplace
  • Delegating: A Leader's Guide to Letting Go
  • DISC 2: Using the Strengths of Your Personality Style
  • The Leadership Secrets of Santa Claus
  • Building Trust in Teams
  • Coaching for Results
  • Communication: Overcoming the Obstacles
  • Conducting Meetings that Matter
  • Conflict Competent Leaders - Managing Conflict Efficiently
  • Dealing with Difficult People
  • Generating Creative and Innovative Ideas: Maximizing Team Creativity
  • Getting Results When You Are Not in Charge
  • Increase Productivity by Increasing Morale
  • Leadership Essentials: Communicating Vision
  • Leadership Essentials: Motivating Employees
  • Leadership in the Trenches
  • Leading Teams: Establishing Goals, Roles, and Guidelines
  • Listening Skills
  • New Supervisor: Going From Peer to Boss
  • Positive Opposition: Productive Strategies for Managing Individual and Team Conflict
  • Project Management Essentials
  • Tough Conversations: Giving Feedback That Isn't Always Easy To Give
  • Positive Strategies for Work and Life… How Full Is Your Bucket?
  • The Power of Positive Relationships…Whale Done!
  • Understanding the Multigenerational Workforce
Stewards UAB Resources

To register for these classes click here

  • Administrative Associates Certificate
  • Crucial Conversations
  • Management Essentials Session 1: Foundations of Management
  • Management Essentials Session 2: Employee Engagement
  • Management Essentials Session 3: Navigating Team Dynamics
  • Management Essentials Session 4: Securing Ongoing Success
  • The 7 Habits for Managers
  • The 7 Habits of Highly Effective People
  • Calming the Chaos- Time Management For Today
  • Conducting Meetings that Matter
  • E-mail Etiquette and Legal Issues
  • Ethics for Everybody
  • Principles of Ethical Decision Making
  • Developing and Controlling the Project Schedule
  • Negotiation Essentials: Planning for Negotiation
Develops Self & Others

To register for these classes click here

  • Administrative Associates Certificate
  • Crucial Conversations
  • Management Essentials Session 1: Foundations of Management
  • Management Essentials Session 2: Employee Engagement
  • Management Essentials Session 3: Navigating Team Dynamics
  • Management Essentials Session 4: Securing Ongoing Success
  • The 7 Habits for Managers
  • The 7 Habits of Highly Effective People
  • Administrative Professionals: Representing Your Boss
  • Basic Presentation Skills: Planning a Presentation
  • Business Writing: How to Write Clearly and Concisely
  • Business Grammar: Common Usage Errors
  • Coaching for Results
  • Competitive Resumes
  • Conversational Spanish - Level I
  • Conversational Spanish - Level II
  • Critical Thinking Essentials: What is Critical Thinking?
  • Calming the Chaos- Time Management for Today
  • DISC 2: Using the Strengths of Your Personality Style
  • Diversity on the Job: Diversity and You
  • Goals and Setting Goals
  • Managing Customer Service Roles
  • Customer Service Over the Phone
  • Decision Making: Making Tough Decisions
  • Decision Making: The Fundamentals
  • Decision Making: Tools and Techniques
  • Developing and Controlling the Project Schedule
  • Emotional Intelligence
  • Employee Engagement
  • Find Your Strengths
  • Generating Creative and Innovative Ideas: Verifying and Building Ideas
  • Generating Creative and Innovative Ideas: Enhancing your Creativity
  • Generating Creative and Innovative Ideas: Maximizing Team Creativity
  • Getting Results without Authority: Building Relationships and Credibility
  • How to Ace the Interview
  • Leadership Essentials: Building Your Influence as a Leader
  • Leadership Essentials: Communicating Vision
  • Leadership Essentials: Motivating Employees
  • Leadership in the Trenches
  • Leading Change Successfully
  • Leading Teams: Establishing Goals, Roles, and Guidelines
  • Managing Your Personal Finances
  • Managing Your Personal Finances - Online
  • Medical Terminology
  • Negotiation Essentials: Planning for Negotiation
  • New Supervisor: Going From Peer to Boss
  • Performance Management - Helping People Win at Work
  • Positive Strategies for Work and Life… How Full Is Your Bucket?
  • Practice in Basic Writing Skills
  • Presenting Your Case
  • Problem Solving: The Fundamentals
  • Problem-Solving and Process Management Tools
  • Professionalism, Business Etiquette, and Personal Accountability
  • Recognize and Energize: Rewarding Employee Performance
  • Retirement: A New Life Planning Program
  • The OZ Principle: Getting Results Through Individual and Organizational Accountability
  • The Power of Positive Relationships…Whale Done!
  • The Servant Leader
  • Who Moved My Cheese? Change Management
  • Writing for Improved Business Communication
  • Communication: Overcoming the Obstacles
  • Conducting Meetings that Matter
  • Overcoming Obstacles to Superior Customer Service
  • The Leadership Secrets of Santa Claus
Provides Quality Service

To register for these classes click here

  • Administrative Associates Certificate
  • Crucial Conversations
  • Management Essentials Session 1: Foundations of Management
  • Management Essentials Session 2: Employee Engagement
  • Management Essentials Session 3: Navigating Team Dynamics
  • Management Essentials Session 4: Securing Ongoing Success
  • The 7 Habits for Managers
  • The 7 Habits of Highly Effective People
  • Managing Customer Service Roles
  • Overcoming Obstacles to Superior Customer Service
  • Project Management Essentials
  • The Cores of Customer Service
  • Administrative Professionals: Representing Your Boss
  • Beyond Good Enough: Principles for Turning Ordinary into Extraordinary
  • Customer Service Over the Phone
  • Ethics for Everybody
  • Principles of Ethical Decision Making
  • Calming the Chaos- Time Management For Today
  • E-mail Etiquette and Legal Issues
  • Increase Productivity by Increasing Morale
  • Listening Skills
Understands UAB

To register for these classes click here

  • Administrative Associates Certificate
  • Crucial Conversations
  • Management Essentials Session 1: Foundations of Management
  • Management Essentials Session 2: Employee Engagement
  • Management Essentials Session 3: Navigating Team Dynamics
  • Management Essentials Session 4: Securing Ongoing Success
  • The 7 Habits for Managers
  • The 7 Habits of Highly Effective People
  • HR 101 (online class)
  • HR FLSA Supervisor Resource Guide (ONLINE)
  • HR FMLA Supervisor Resource Guide (ONLINE)
  • HR Harassment Prevention Supervisor Resource Guide (ONLINE)
  • Intro to Higher Ed
  • New Employee Orientation- CAMPUS
  • Medical Terminology
  • Employee Engagement
Builds Relationships

To register for these classes click here

  • Administrative Associates Certificate
  • Crucial Conversations
  • Management Essentials Session 1: Foundations of Management
  • Management Essentials Session 2: Employee Engagement
  • Management Essentials Session 3: Navigating Team Dynamics
  • Management Essentials Session 4: Securing Ongoing Success
  • The 7 Habits for Managers
  • The 7 Habits of Highly Effective People
  • Building Trust in Teams
  • Communication: Overcoming the Obstacles
  • Conflict Competent Leaders - Managing Conflict Efficiently
  • Dealing with Difficult People
  • DISC 1: Understanding Your Personality Style
  • Getting Results When You Are Not in Charge
  • Goals and Setting Goals
  • Increase Productivity by Increasing Morale
  • Listening Skills
  • Positive Opposition: Productive Strategies for Managing Individual and Team Conflict
  • Tough Conversations: Giving Feedback That Isn't Always Easy To Give
  • Curing Negativity in the Workplace
  • E-mail Etiquette and Legal Issues
  • Emotional Intelligence
  • Employee Engagement
  • Leadership Essentials: Building Your Influence as a Leader
  • Leading Change Successfully
  • Overcoming Obstacles to Superior Customer Service
  • Positive Strategies for Work and Life… How Full Is Your Bucket?
  • Recognize and Energize: Rewarding Employee Performance
  • The Leadership Secrets of Santa Claus
  • The Power of Positive Relationships…Whale Done!
  • Understanding the Multigenerational Workforce
  • Coaching for Results
Seeks & Values Diversity

To register for these classes click here

  • Administrative Associates Certificate
  • Crucial Conversations
  • Management Essentials Session 1: Foundations of Management
  • Management Essentials Session 2: Employee Engagement
  • Management Essentials Session 3: Navigating Team Dynamics
  • Management Essentials Session 4: Securing Ongoing Success
  • The 7 Habits for Managers
  • The 7 Habits of Highly Effective People
  • Cultural Etiquette Workshop: Focus on China
  • Cultural Etiquette Workshop: Focus on India
  • Cultural Etiquette Workshop: Focus on Japan
  • Cultural Etiquette Workshop: Focus on the Middle East
  • Cultural Etiquette Workshop: Focus on the USA
  • Diversity Awareness Education Part II - DAEC
  • Diversity on the Job: Diversity and You
  • Safe Zone Program
  • Understanding the Multigenerational Workforce
  • DISC 1: Understanding Your Personality Style
  • Find Your Strengths
  • Getting Results without Authority: Building Relationships and Credibility
  • Recognize and Energize: Rewarding Employee Performance

Performance Management

At UAB, we expect all faculty and staff to continually develop and grow in their professional roles. The UAB Performance Management Process is designed to ensure that you have the resources and information you need to do that. Consistent performance management processes, assessment tools, ratings, and development plans help increase the effectiveness of supervisors and employees within and across units.

The UAB Competency Model is the foundation for our Performance Management Process. We encourage all faculty and staff to develop the core leadership competencies in addition to specific skills that they need for their jobs. Organizational Learning & Development offers classes and other opportunities to develop the core leadership competencies.

Competency-Model-Graphic

To help supervisors implement the Performance Management Process, we have provided the following tools:

Performance Management Checklist
Individual Development Plan
Performance Evaluation Form

 

Talent Management


Talent management represents an organization's commitment to recruit, retain, and develop the most talented and superior employees available in the job market.  Through leadership development opportunities and performance management support, UAB's talent management system is designed to ensure that employees have the tools they need to be successful.  Currently, our talent management services include: