What is Outlook Web App Light?

Outlook Web App (OWA) Light is designed to aid those with low vision & to support web browsers that are not compatible with the Premium version.  There are fewer features in OWA Light.  These web browsers are listed by Microsoft as compatible with Outlook Web App Premium:

Windows XP & Later

• Internet Explorer 7 & later
• Firefox 3.0.1 & later
• Chrome 3.0.195.27 & later

Mac OS X 10.5 & Later

• Safari 3.1 & later
• Firefox 3.0.1 & later

Linux

• Firefox 3.0.1 & later

This is what OWA Light looks like:

The easiest way to sign in to OWA Light is to check the box to “use the light version of Outlook Web App” when signing in to https://mail.ad.uab.edu

If you find yourself using Outlook Web App Light, but wish to use Outlook Web Access Premium, there are 3 things to check:

1. Are you using a compatible browser (as listed above)?
2. Make sure the check box beside “Use the light version of Outlook Web App” is not checked when signing in. 
3. Uncheck “Use the blind and low vision experience by performing the following steps:
   1.  While looking at your mailbox in OWA, click the “Options” button at the top.
   2. Click Accessibility on the left side
   3. Uncheck “Use the blind and low vision experience
   4. Click Save (just above the check mark)
   5. Click “Sign out” in the top right corner
   6. Sign back in to https://mail.ad.uab.edu

My Exchange mailbox has been deleted - Can I get it back?

We can retrieve your mailbox data if you make a request from the AskIT Help Desk within 21 days of the deletion.  You can keep your e-mail address as long as you have it forwarded to an outside e-mail service like Gmail, Hotmail, or Yahoo. You can recreate your mailbox once you are an active student or employee at the university.  If you have additional questions, please call 996-5555 or go to www.uab.edu/askit, where you can chat with an online agent.

Clients & Protocols

Popular Clients:

Outlook (MAPI, HTTPS), Outlook for MAC (EWS, POP3, IMAP), Mac Mail (EWS, IMAP, POP3), Outlook Web App (HTTPS), Windows Mail (POP3, IMAP), Mozilla Thunderbird (POP3, IMAP)

Supported Protocols:

Hypertext Transfer Protocol (HTTP) is the protocol used to display Web pages but it can also be used to read e-mail with Outlook Web App (OWA). The advantage to OWA is that you can read, send, etc. e-mail from any computer with an Internet connection and a modern Web browser capable of supporting a secure connection (SSL). The Web address for OWA is https://mail.ad.uab.edu.

For any troubleshooting concerning OWA, send an e-mail to the This e-mail address is being protected from spambots. You need JavaScript enabled to view it ">AskIT Help Desk or call them at 205-996-5555. Microsoft also offers many tutorials and guides on their Web site.

Post Office Protocol (POP3) can be used by almost any client including Windows Mail and Mozilla Thunderbird. The difference between IMAP and POP3 is that POP typically pulls your e-mail messages off the server and stores them locally on your hard drive. This is fine unless a problem arises with your hard-drive, which may cause you to lose all messages stored on your machine. Your POP3 client will need to be capable of providing secure authentication.

Messaging Application Programming Interface (MAPI) is used by the full version Outlook client in conjunction with an Exchange mail server. MAPI is very much like IMAP but provides extended features within Outlook. This is only available in Outlook on a machine running Windows. You choose this protocol by selecting Microsoft Exchange Server within the Outlook e-mail account configuration.

The Exchange Web Services (EWS) protocol serves as the critical link in enabling secure synchronization between Microsoft Exchange Server 2010 systems and Snow Leopard-powered Macs.

Internet Message Access Protocol (IMAP) is the most common way to configure the Outlook for MAC mail clients. The benefit of using this protocol is that your e-mail messages remain on the server. When configured this way, you do not lose any e-mail messages should a problem arise with your personal computer and have the option of using Outlook Web Access when you so desire. Your IMAP client will need to be capable of providing secure authentication

What types of files are blocked by the UAB email system?

Blocked Extensions

Below is a list of blocked file extensions.  Please note that any compressed file (such as .zip or .rar) containing files with blocked extensions will be blocked.  If you need to send a file with one of these extensions, please use the UAB Drop Box.

*.001

*.002

*.386

*.3GR

*.acm

*.adt

*.app

*.arc

*.arj

*.art

*.asd

*.asp

*.ax?

*.bat

*.bin

*.bo?

*.cab

*.cbt

*.chm

*.cla

*.cmd

*.cnv

*.com

*.cpl

*.cpt

*.csc

*.d?b

*.dev

*.dif

*.dl?

*.drv

*.exe

*.fo?

*.gms

*.gz?

*.hlp

*.ice

*.im?

*.inf

*.ini

*.job

*.js?

*.lib

*.lzh

*.mb?

*.mod

*.mpd

*.mpt

*.mrc

*.ms?

*.msg

*.mso

*.obd

*.obj

*.obt

*.ocx

*.olb

*.ole

*.otm

*.ov?

*.pci

*.pdr

*.pif

*.prc

*.qlb

*.rar

*.reg

*.scr

*.shb

*.shs

*.sis

*.smm

*.sys

*.tdo

*.tlb

*.tsp

*.vbe

*.vbs

*.vbx

*.vwp

*.vxd

*.wbk

*.wiz

*.wpc

*.ws?

*.xlb

*.xsl

*.xtp