Request IT Services & Access Request Form Links
This page summarizes all of the online request form links available for services provided by IT. To inquire about services not listed contact AskIT (uab.edu/askit or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it ).
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Request guest wifi access, manage an existing wifi account or request any other Telecommunications service
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Request a Desktop Web Conference account, conference bridge, add/relocate a telephone or network jack, etc. - https://commservices.comm.uab.edu/ServiceRequest/login.aspx
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Report problems with your telephone or data service
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Usage toward UAB email and UABFile
- Request changes to your email service
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Request a BlazerID and password
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Change an existing password
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Set up a personal web space
- For one-time messages addressed to multiple recipients that need to be sent from a "special" address. More information about requirements and the overall process can be found here.
- Direct link to the request form: https://hatteras.dpo.uab.edu/memf/
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Request a new user account (mailboxes, file storage, imaging systems or WebIT)
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Delete or modify and existing account (access to mailboxes, file storage, imaging systems or WebIT)
- Sponsors and guests can set up guest user accounts to access a myriad of UAB systems and services
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Request that courses in the Academic Institute be updated - courses can be cross listed; opened or closed; assigned instructors, designers or teacher's assistants; or have previous content imported to them - https://www.uab.edu/it/instech/auth/acad_form.html
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To report any incident to UAB Data Security that involves violations of UAB IT-related policies or involving UAB data or computer systems -https://silo.dso.uab.edu/incident/
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The process for secure media destruction at UAB can be found here.
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From your Central IT supported PC, log in at https://www.uab.edu/it/itds/dtadmin with your BlazerID and strong password to request local administrator rights
i>Clicker Classroom Response System
- Request an i>Clicker Instructor Kit (receiver and USB cable, flash drive and instructor remote) here.
- Request software via the Software Distribution site (BlazerID login required).
Data/Drive Recovery Services
UAB has contracted with DriveSavers to provide data recovery services for the UAB
community. DriveSavers is the only data recovery company in the industry that undergoes
annual SAS 70 Type II Audit Reports and is HIPAA compliant, offering the highest level of data
security available. DriveSavers is also compliant with FAR 52.224-2 (Privacy Act), ISO 17799,
Sarbanes-Oxley Act of 2002 (SOX), the US government Data-At-Rest (DAR) mandate, the
Gramm-Leach-Bliley Act (GLBA) and the new regulation by National Institute of Standards and
Technology, NIST SP 800.34 (Rev. 1).
To view DriveSavers certifications, and learn more about Data Recovery Industry standards,
visit: http://www.drivesaversdatarecovery.com/proof
Desktop Web Conferencing
Desktop Web Conferencing / Microsoft Live Meeting |
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NOTE: Microsoft LYNC is coming! UAB will be converting from Live Meeting to Microsoft LYNC in the coming months. More information will be provided as systems become operational over the summer of 2013. Microsoft Office Live Meeting is a conferencing solution that connects and engages audiences in online meetings, training and events through a reliable, enterprise class hosted service. With meeting attendees participating from their PCs, you can deliver a presentation, kick off a project, brainstorm ideas, edit files, and collaborate on whiteboards, all without the hassle and cost of travel. Live Meeting helps users streamline communications from small collaborative meetings to large events.
Host Collaborative Meetings Quickly and Cost-Effectively
Train Employees and Partners, Conduct Large Audience Events
Engage Your Audience with Rich Media and Video Conferencing
Get more info on Live Meeting. Note: Please order the Live Meeting subscription from this site, not directly from Microsoft. When you're ready to order, click on the green Order button on the right. |
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How Do I Add a User as a Delegate in Outlook?
Data Custodian Responsibilities
Data Custodians must:
- Designate appropriate individuals with system administration responsibilities, ensuring that their role in securing the system is defined in their job description, and that they are trained in administration and security of the system.
- Ensure adherence to UAB guidelines and procedures for protecting data as found in IT Security Practices.
- Ensure compliance with all stipulations of this and other UAB policies and other legal and regulatory requirements including those related to dissemination of data (UAB's Information Disclosure and Confidentiality Policy) and disposal of computer equipment and systems (UAB's Equipment Accounting standards, and "Guidelines for secure disposal of media containing sensitive information").
- Ensure that risk assessments are performed (including disaster recovery plans, backup and contingency plans) as required by HIPAA for all PHI. Risk assessment is recommended for all other sensitive or mission critical data.
- Ensure that documentation of data resources created, used, or stored within their area of control is maintained.
- Ensure that systems containing sensitive information are physically secured from unauthorized access.
- Ensure that the department/unit follows procedures to mitigate all identified compromises or identified data security threats.
- Ensure that actual or suspected data security breaches, especially when involving sensitive data, are reported to the Data Security Office immediately and that any recommended corrective action is implemented.
- Ensure that non-UAB entities or contracted third party vendors handle data in accordance with UAB policies and procedures.

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