Help with Mail Relay Authentication

PROBLEM:

  • What is the URL used to let me send email from outside UAB?
  • How do I authenticate in order to send e-mail to an off-campus address when I am also off-campus?
  • How often do I need to authenticate?

A mail relay authentication is required when sending email from off-campus to an off-campus address, if you are using UAB's SMTP mail service.

SOLUTION:

The URL is: www.dpo.uab.edu/relay-info.html

The authorization is based on allowing e-mail to relay from a specific dial-up address, so you must submit the authentication once each time you connect to your ISP. Do the authentication after you connect and before you try to send mail. If you stay connected for more than a couple of hours at a time, you should take advantage of the function to automatically renew your authorization every half hour. It may be easier to set your home PC to use the SMTP server recommended by your ISP. This way, you will not have to authenticate at all.

Last modified on September 28, 2012