Any one-time message addressed to multiple recipients that needs to be sent from a "special" address rather than a user’s personal address is considered a mass email. Mass e-mails sent to all faculty, staff and students are reserved for special circumstances and require special permissions based upon organizational hierarchy. Ultimately, these requests will require approval from the Office of the Provost. To initiate the process, please complete the AskIT Mass Email Request form. Once the permissions are granted, Central IT will construct the lists and send the e-mail. When submitting your request, please indicate the required send date and allow seven business days for completion of the request. These requests are handled by Infrastructure Services.
- Emails to large numbers must be approved based upon the organizational hierarchy. If the message is addressed to all faculty, staff and students, then a Provost/President level approval is required. Deans can approve for their school, VP for Student Affairs can send to all students, etc.
- Sending to recipient addresses that are not in the phonebook is problematic, and may cause complaints and/or outside mail services to block email from UAB. If this is required, special approval will be needed.
- Date and Time: Date and time to send the message (off hours if possible), at least 7 days before the mailing is to be sent.
- From: A valid From: address must be provided (usually a Resources or other non-personal departmental account); if none is provided, the requestor’s address will be used.
- Subject: Requestor must provide a Subject: line for the message.
- Format: The preferred format is text-only; any additional formatting may be lost or altered.
- Links: If the message has clickable links embedded in it, the visible URL must match the "real" URL, or the message will most likely be flagged as a phishing attempt and rejected by some mail systems.
- Recipients: Recipient email addresses (to request a subset of Faculty/Students/Employees, the ticket must be assigned to both TUCC: Bill Laughlin and UNIX Group: Ed Harris)
- BlazerID (preferred)
- Banner ID #
- Oracle ID #
A report will be sent to the requestor containing the number of emails sent, and the number and addresses not sent with reason. If time permits, this info will be provided before the email is sent.
If a major discrepancy is found, the email will not be sent until the requestor is consulted. If necessary approvals are not submitted within this timeframe, the email will be delayed. A copy of the approval must be attached to the Footprints ticket before sending the email.
The following tools and services are recommended for use when most of the participants are off campus such as during an emergency.
|How Do I Access My Computer When Off Campus|
For those who are allowed to access your computer from off campus, please click on the type of machine you use for step-by-step instructions. Please note: part of these instructions must be performed from your work computer in advance (e.g. determining the IP address of your computer, and in Mac OS X 10.5.x you will need to enable screen sharing on your work machine).
|How Do I Make Phone Calls When Off Campus|
UAB Cell Phone
Employees, with manager's approval, can request cell phone services.
|How Do I Hold Meetings When Off Campus|
AT&T Telephone Conferencing
Telephone based conference bridge numbers provided by AT&T can be obtained through the IT billing office. Note: When on campus, there are tools that are better suited and available at no cost.
Desktop Web Conferencing / Microsoft Live Meeting
|How Do I Access Email When Off Campus|
Outlook Web Access (OWA) provides the user the ability to access their email from any computer connected to the Internet.
|How Do I Access Voicemail When Off Campus|
To access your voicemail off campus, dial one of these numbers and follow the prompts: 934-6245, 975-6245, or 996-6245.
Please feel free to contact us with any questions through our help desk, AskIT, by email or phone at 205-996-5555.
Network resources are the fundamental infrastructure connecting you to a world of information. High speed networks carry data rapidly across campus and connect UAB to institutions across a leading-edge national infrastructure. Dedicated network resources support transparent access to computational and collaboration resources whether they are on campus or across the nation.
Collaboration resources are tools and technologies that enable members of the UAB community to transparently engage with partners across campus and around the globe.
Available tools include wikis, mailing lists, blogs, content management, software development and other tools to help maintain a presence on the web.
To facilitate interaction with peers at other institutions, we interface to a number of regional and national initiatives including:
This service is intended for real-time distribution of e-mail and attachments to related dynamic populations of employees and students. Users must be specifically authorized to distribute to these populations.
In its most direct form, authorized persons can utilize PEBBLES by sending e-mail to specially formatted e-mail addresses, where the username of the address indicates a criteria for distribution. The criteria can include Oracle orgunits, school and academic department codes, class levels, and so on.
Because remembering all of the possible criteria can be confusing, the PEBBLES Wizard is available for determining and managing its distribution addresses.
A few examples of direct PEBBLES addresses include:
- firstname.lastname@example.org - distribute to all employees under Oracle unit 19 (Vice President of Information Technology)
- 19-status01@pebbles... - distribute to all full-time employees under VPIT
- PA-STU@pebbles... - distribute to all students in the Public Administration program
- EE-GRAD-STU@pebbles... - distribute to all graduate students in Electrical Engineering