An email sent to several UAB accounts purporting to be from Lister Hill Library, with the subject line, “Library Account,” appears to be a phishing attempt designed to steal personal information.

UAB IT is taking steps to prevent the further dissemination of e-mails from this particular sender, but remind UAB employees remain vigilant about potential phishing scams.
library phish


To report suspected spam to AskIT, please follow the instructions 
here

Follow these additional tips to avoid being a victim:

• Do NOT click links in messages that ask you to log in. Type a trusted Web address in your browser or Google for the Web site if you don’t know the address.

• Never type personal, sensitive information (such as passwords or account numbers) on Web sites without verifying the Web site’s authenticity and security — look for an “https” in the address bar.

• Verify the address. Malicious Web sites may look identical to a legitimate site, but the address may use a variation in spelling or a different domain (.com vs. .edu).

• Misspellings and grammatical errors can be a dead giveaway in phishing emails and subject lines.

• If you are unsure whether a request is legitimate, contact the company directly. Do NOT use contact information provided in the request. 

• Don’t open attachments. They may contain viruses or malware that can infect your computer.

• Protect your password. Information security and IT officials at both the university and UAB Hospital will never ask users for passwords or any other sensitive information.

• Report suspicious activity. If you have any questions or you receive a suspicious email that you want to report, university employees and students can call the AskIT Help Desk at 205-996-5555.  Hospital employees can call the HSIS Help Desk at 205-934-8888.


Microsoft Office 365, a new cloud-based platform for e-mail, file storage, and Microsoft Office applications (Word, PowerPoint, Excel) is now the standard email for students (effective May 2014). This new service provides students with the following benefits:

  • 50 GB of e-mail space, an increase of 49 GB from the current service
  • 25 GB of free file storage, an increase of 24 GB from the current service
  • Access to Microsoft Office applications from laptops, tablets, and other mobile devices
  • A single web interface to access all of the above features

Students who prefer to work offline will be able to download the Office applications and continue using their preferred e-mail clients.

We expect all students to be transitioned to the Office 365 service by June 30, 2014. For more information and how the transition will occur please visit our Office 365 for Students info page.
Beginning April 30 UAB will be upgrading students to Microsoft Office 365, a new cloud-based platform for e-mail, file storage, and Microsoft Office applications (Word, PowerPoint, Excel). This new service provides students with the following benefits:

  • 50 GB of e-mail space, an increase of 49 GB from the current service
  • 25 GB of free file storage, an increase of 24 GB from the current service
  • Access to Microsoft Office applications from laptops, tablets, and other mobile devices
  • A single web interface to access all of the above features

Students who prefer to work offline will be able to download the Office applications and continue using their preferred e-mail clients.

We expect all students to be transitioned to the Office 365 service by June 30, 2014. For more information and how the transition will occur please visit our Office 365 for Students info page.
Published in Announcements
From a browser you will acccess your email via the Outlook Web App.  Microsoft has updated OWA with a new look and the links below will introduce you to all of the new features.



Overviews & Getting Started with OWA


Or, Go Straight to Specific Details Here...

 

Published in FAQ - Infrastructure
Find your Exchange ActiveSync server name

  1. If your email program is not able to automatically find your Exchange ActiveSync server name, you may need to look it up.
  2. If you’re connecting to your Office 365 email, use outlook.office365.com as your Exchange ActiveSync server name. The Exchange ActiveSync server name outlook.office365.com can be used if you are using the latest version of Office 365.
  3. If you’re not using Office 365 or if you aren’t sure if you are using the latest version of Office 365, follow these steps to look up your Exchange ActiveSync server name. Follow these steps to determine your Exchange ActiveSync server name.
  4. Sign in to your account using Outlook Web App.
  5. In Outlook Web App, on the toolbar, click Settings > Options > Account > My account > Settings for POP and IMAP access.

     Note    Although you’re not setting up a POP3 account, you will use this value to determine your Exchange ActiveSync server name.

  6. Under POP setting, look at the value for Server name.
  7.  If the Server name shows outlook.office365.com, your Office 365 account is on the latest version of Office 365, and you can use outlook.office365.com as your Exchange ActiveSync server name.
  8. If the Server name value is in the format podxxxxx.outlook.com, your Office 365 or other Exchange   Online account is not yet on the latest version of Office 365, and you can use m.outlook.com as your Exchange ActiveSync server name. 
  9.  If the Server name value includes your organization’s name, for example, pop.contoso.com, then your Exchange ActiveSync server name is contained in address bar in your browser when you are signed in to Outlook Web app - -but without the leading https:// and without the trailing /owa. For example, if the address you use to access Outlook Web App is https://mail.contoso.com/owa, your Exchange ActiveSync server name is mail.contoso.com.



Published in FAQ - Infrastructure
Set up POP or IMAP email on a BlackBerry®

  1. From the BlackBerry® home screen, select BlackBerry Setup > Set up Internet E-mail > Add An Email Account.
  2. Type your email address and password, and then select Next.
  3. Your BlackBerry will try to set up your email account automatically. If setup completes successfully, skip to the next step. If your email account can't be configured automatically, do the following: 
  4. Select I will provide the settings to add this email account.
  5. Scroll down, and then select Next.
  6. Select Internet Service Provider Email (POP/IMAP), and then select Next.
  7. Type your full email address for your user name (for example, BlazerID@uab.edu).
  8. Scroll down and type the name of your email server. If you’re connecting to your Office 365 email, the IMAP or POP server name is outlook.office365.com. Select Next
  9. Enter the name of the outgoing server. If you’re connecting to your Office 365 email, the SMTP server name is smtp.office365.com
  10. Select OK to complete the setup.

http://office.microsoft.com/en-us/office365-suite-help/set-up-email-on-a-blackberry-HA102823192.aspx?CTT=5&origin=HA103787374


Published in FAQ - Infrastructure
Set up Exchange ActiveSync email on a Nokia mobile phone

  1. On the Applications menu, select Applications > Mail.
  2. Select Create a new mailbox to start the setup wizard.
  3. Accept the Nokia terms of service and select Start.
  4. Select Mail for Exchange from the list of available account types, and then enter the following information:
    1. In the Password box, enter your account password. 
    2. In the Username box, enter your user name, for example, BlazerID@uab.edu.
    3. In the Domain box, enter your domain. Your domain is UAB. 
    4. Select Next to continue. The setup wizard will try to automatically set up your email account.
  5. If the wizard is able to set up your account, go to the next step. If this process can’t be completed automatically, you’ll need to enter your Exchange server name manually. In the Mail for Exchange server name box, enter your server name, and select Next. If you’re connecting to your Office 365 email, use outlook.office365.com for your server name. 
  6. Select OK when Mail for Exchange informs you that it isn’t recommended to use multiple methods to synchronize your contacts with your phone.
  7. Choose whether you want to synchronize your Calendar, Contacts, and Tasks by selecting the appropriate options and then selecting Next

http://office.microsoft.com/en-us/support/set-up-email-on-a-nokia-symbian-os-phone-HA102828551.aspx?CTT=5&origin=HA103787375


Published in FAQ - Infrastructure
Set up POP or IMAP on Windows Phone

1- On Start, swipe left to the App list, select Settings and then select email + accounts.
2- Select Add an account > Other account
3- Enter your email address and password and select Sign in. Windows Phone will try to set up your email account automatically. If setup completes successfully, skip to step 6. 
4- If you see the message “We couldn’t find the settings for the account information you entered”, make sure the email address and password are correct, and then select Try again. If setup completes successfully, skip to step 6.
5- If your email account can't be set up automatically, select Advanced, and then select Internet mail. You'll have to enter the following information:

    1.   Account name This is a descriptive name for your account. 
    2.   Your name Type your name as you want it to appear when you send email messages from your phone. 
    3.   Incoming e-mail server This is the incoming email server for your account. If you’re connecting to your Office 365 email, the IMAP or POP server name is outlook.office365.com.
    4.    Account type This will be either POP or IMAP. 
    5.    User name This is your full email address, for example, BlazerID@uab.edu.
    6.    Password This is the password for your email account. 
    7.    Outgoing (SMTP) e-mail server This is the outgoing email server name. If you’re connecting to your Office 365 email, the SMTP server name is smtp.office365.com
    8. Select Advanced and select the boxes Require SSL for incoming mail and Require SSL for outgoing mail

6- Select Sign in.

http://office.microsoft.com/en-us/office365-suite-help/set-up-email-on-windows-phone-HA102823194.aspx?CTT=5&origin=HA103787376



Set up Exchange ActiveSync on Windows Phone

1- On Start, swipe left to the App list, select Settings, and then select email + accounts.
2- Select add an account > Outlook
3- 
Enter your email address and password, and then select Sign in. Windows Phone will try to set up your email account automatically. If setup completes successfully, skip to step 8. 
4- If you see the message “Check your information and try again. You may have mistyped your password.”, verify that you entered the correct email address and password. At this stage, you don’t need to specify any values for User name and Domain. Select Sign in. If setup completes successfully, skip to step 8.
5-If your email account can't be set up automatically, you’ll see the message, “We couldn’t find your settings”. Select Advanced. You'll need to enter the following information:

      • E-mail address This is your full email access, for example BlazerID@uab.edu.
      • Password This is the password for your email account.
      • User name This is your full email address, for example BlazerID@uab.edu.
      • Domain This is UAB. 
      • Server This is the name of your Exchange server. If you’re connecting to your Office 365 email, use outlook.office365.com for your server name. 


6- Select the Server requires encrypted (SSL) connection box. 
7- Select Sign in.
8- Select OK if Exchange ActiveSync asks you to enforce policies or set a password. 

 

Published in FAQ - Infrastructure
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