June 14, 2013

IT Billing

Please visit the IT Billing site for more information.

IT Billing

Computer Hardware Ordering

UAB IT Announces VMWare Academic Program Access for UAB STEM Programs

The VMware Academic Program, provided as a service to the UAB STEM Community through UAB IT, accelerates instruction and research in the rapidly expanding area of virtualized infrastructure by providing faculty and students involved with science, technology, engineering, and math courses (STEM) with access to the virtualization technologies most widely used in commercial production environments. Access to the VMWare Academic Program is through an external webportal managed by UAB IT.  

For more information about the program guidelines/licensing and logon instructions click here.

Published in Announcements
February 20, 2013

VMWare Academic Software

vmap

 

The VMware Academic Program, provided as a service to the UAB STEM Community through UAB IT, accelerates instruction and research in the rapidly expanding area of virtualized infrastructure by providing faculty and students involved with science, technology, engineering, and math courses (STEM) with access to the virtualization technologies most widely used in commercial production environments.

  • STEM Faculty can use VMware software under specific usage guidelines in a variety of areas of academic research and classroom instruction.
  • STEM Students can use this software free of charge for one year with yearly renewals as part of qualified coursework or research projects.

 

With UAB's annual subscription qualified members of the academic community in a STEM course can utilize the VMware Academic Program in the following areas:

Instruction – STEM Faculty within member institutions gain access to VMware software licenses free of cost for the purpose of classroom instruction.  STEM Students taking qualified courses can also install program software on their personal computers.

Research – STEM Faculty within member institutions gain access to VMware software licenses free of cost as a part of their research projects. Program software can be installed in research labs (open a ticket with AskIT (uab.edu/askit) to inquire about lab installations) as well on the personal computers of faculty and students involved in research projects.

Use of VMware software for instruction and research is governed by specific program guidelines and the conditions described within the VMware Academic Program EULA (End-User License Agreement) and all faculty/students installing VMWare products should be familiar with the licensing and comply. The use of software for infrastructure purposes is governed by the VMware Commercial EULA and not included under this Academic Program.

VMWare maintains strict compliance guidelines for the Academic Program and the following links are provided to ensure that specific licensing details are always the most up to date version and available to the UAB Community.  Each user of this program is responsible for ensuring they understand and are in compliance with the licensing requirements at all times.

Usage Guidelines 

End User License Agreement

Examples of Acceptable Use

  • The free single use licenses provided through The VMware Academic Program may be used for instruction and non-commercial research only. Please refer to the definitions of instructional and research use below
  • Lab licenses may only be installed in lab environments where the lab is primarily used for instructional and research purposes.
  • Program software installed in shared lab environments can be used across different courses offered by different faculty members. 
  • Faculty members as well as staff directly involved in administering systems and providing support for program software may install the software on their personal computers
  • Students taking qualified courses or conducting research can access program software within lab machines or download programs software on their personal computers. Students receiving licenses through a qualifying course or research project may use the licenses after the course or project is concluded.
  • Multiple academic groups in an institution may join the Program if each group meets the eligibility requirements.
  • Every copy of the software must be a true and complete copy and it must include all copyright and trademark notices. All software made available must include all of the files.

 

Examples of Unacceptable Use

  • Students who are in an approved department but are not taking courses that lead to credit or a certificate or who are not involved in relevant research projects are not eligible to use the software.
  • Students, faculty members, or other parties that received a license under the program but no longer attend or are employed by the institution.
  • Staff members who are not directly involved with system administration related to the program, such as administrative assistants, may not install the software on their personal computers.
  • Software that is part of the program may not be shared with non-approved departments. However, it may be installed on shared labs if the approved department's students regularly use that lab.
  • The designated Program Administrator for the member approved may not be a teaching assistant or a student. However, teaching assistants or students may help the Program Administrator with the program.
  • The software provided by VMAP may not be sold, rented, leased, or transferred to any third party including contractors, consultants, other companies, and other department personnel.
  • Software cannot be used for infrastructure purposes. Licenses acquired through the VMware Academic Program are for instructional, research and personal use only.
  • The software provided by VMAP may not be used for any purpose outside of instructional, research and personal use.
  • vSphere licenses provided under this program may not be used for desktop virtualization.

 

Use of free VMware software for instruction and research is governed by the specific program guidelines and the conditions described within the Academic EULA and the use of software for infrastructure purposes is governed by the VMware EULA for each of the products.

 

Definitions of Instructional, Research and Infrastructure Use

  • Instructional use is defined as conducting educational classes, labs, or related programs for teaching or learning concepts related to the products that are part of this program.
  • Research use is defined as conducting not-for-profit research projects.
  • Infrastructure use is defined as use of software as a part of the institution's or department's infrastructure that's not intended for specific classroom instruction or research project

 

IMPORTANT: These guidelines are provided for your convenience only. Please refer to the VMware Academic Program EULA for specific license rights.

For STEM students and faculty/staff

  • VMware Workstation
  • VMware Fusion
  • VMware Player
  • VMware eLearning
  • VMware Sales Professional Certification

 

For STEM faculty/staff only

  • VMware vSphere Enterprise
  • VMware vCenter Server Standard
  • VMware vCloud Director

Software is available by download only to faculty/staff/students via the website below. Logon using your BlazerID and Password.  UAB will validate your participation in the program and pass the appropriate information to the web store. All UAB users can logon to the site, but only those faculty/staff/students validated as STEM will be allowed to actually order products.

VMAP - VMWare Academic Program logon  Order NOW

 

February 12, 2013

Office 2013 Install Guide

Office 2013 is now available only for download by TIMGroup members only.

Office 2013 Install Guide

Published in FAQ - Infrastructure

Persons who are formally affiliated with UAB gain access to university-managed electronic resources by means of an officially recognized credential called a “BlazerID."  A non-UAB person who needs access to these resources is not eligible to create a BlazerID, and is thus required to obtain a guest username and password.  Guest accounts (also referred to as “XIAS” accounts) must be sponsored by a UAB employee, and are subject to an approval and setup process. 

Who is a guest?

Guest accounts can be used for many purposes at UAB.  Guests can fall into a number of categories, including but not limited to:

  • A researcher accessing data stored on a UAB SharePoint site
  • A colleague from another institution who needs to access a UAB file share
  • A vendor that is remotely supporting a UAB-owned system via VPN
  • A site visitor conducting an accreditation review who needs local network access
  • A consultant who needs system access to conduct on-site installation or maintenance  
  • A high school guidance counselor who needs access to Banner

 

FOR SPONSORS

As a Sponsor, use the links below to begin the process of setting up a guest account.  Once you have completed the underlying form(s), the sponsored user or users will receive automated emails that will guide them through the process of completing the setup.  Once the setup is complete, you will receive an email confirmation and information on next steps.

I would like to…

      Give a guest access to hardware or software that they support in your area

      Give a guest access to the UAB VPN

      Give a guest access to a SharePoint site or other Windows-based resource

      Give a guest external access to the Admin Systems


FOR GUESTS

As a guest, you will receive an automated email that with instructions on how to complete the setup of your sponsored account.  You can use the link below to manage certain aspects of your account, such as a forgotten password.  Please note that as a guest you are not able to initiate the account creation process; this must be done by a valid UAB-affiliated sponsor.

       Manage my guest account

 

The new voice mail platform was successfully implemented on November 15th, 2012. Archived messages were only available until December 15th, 2012.  

Published in FAQ - Infrastructure

Current users of MATLAB are required to UPDATE the current license on their desktop before Feb 1, 2013. To update MATLAB, open MATLAB and do following:

 

  • click on Help and then Licensing and then UPDATE.  
  • MATLAB will take a couple minutes to connect to the MATLAB License center and download an update license file to the users desktop.

 

For more information on MATLAB see http://www.uab.edu/it/home/component/k2/item/306-matlab.

January 10, 2013

VPN Access

Click here to visit the full VPN website.

VPN

January 10, 2013

Streaming Services

Streaming Services

streaming

 

UAB IT provides several for-fee streaming services via a Wowza Streaming Server hosted on the UAB campus. The Wowza solution provides capabilities for both live streaming and archiving of recorded sessions/events and streams content to all of the most popular devices and protocols.Order Now Click and complete the online form.NOTE: if your request involves academic material (defined as material associated with an ACTIVE Banner course) some media/streaming services may be available to you at no cost. If you believe your content meets the Academic criteria click here for Media Services for Academic Courses.

 

  1. Live Streaming: User must provide capture equipment, network connection(s) and personnel for onsite; IT provides management of the stream and streaming server; Billed based on actual hours stream is active with a 2 hour minimum and in hourly increments; separate fee to archive the stream for future viewing. See the pricing section for more information.
  2. Archived Content and On-Demand Streaming: setup fee is per directory/folder; a separate directory is required for each account string; billed at actual storage used (with min Gb requirement). Two options for storage are available including both individual file storage and bulk storage managed by the end-user department.  Some storage may be at no cost if the content is considered academic in nature (academic being defined/determined based on the material being associated with an active course in Banner.)  See the pricing section for more information.

 Streaming Service 

Pricing

 

Comments 

One-Time Setup Recurring
 Live Stream  $100.00
$32.00 / hour (during 
regular business hours
assuming basic facilitation;
availability during
other periods is limited and
at an additional cost)
 

2 hour min. billing

User must provide capture equipment, network connection(s) and personnel; IT provides management of the stream and streaming server; Billed based on actual hours stream is active with a 2 hour minimum and in hourly increments; separate fee to archive the stream for future viewing

Archiving & On-Demand Streaming(Individual file/event basis)

See Note below related to 
Academic use/billing.
 $100.00

 $45.00 / Gb annually 

 Setup fee is per directory/folder; a separate directory is required for each account string; billed at actual storage used and in 1Gb increments (min 1 Gb billing); if you have previously set up On-Demand, the set-up fee will not apply.

Archiving & On-Demand Streaming(Bulk storage)

$250.00

$200 / 10Gb annually

 

Setup fee for top level directory; a separate directory is required for each account string; billed in increments of 10gb; user group manages all uploading, directories, etc.; if you have previously set up On-Demand, the set-up fee will not apply.

 NOTE: For individual archived files (not bulk services) if the content is determined to be for Academic Use (defined by the material being associated with an ACTIVE Banner course) there may be no cost for the services. If you believe your content meets the Academic criteria, contact Instructional Technology at 205-934-0429 for more details or click here.

  • Wowza Media Server 3 is compatible with Flash Player, Silverlight Smooth Streaming player, QuickTime player, VLC, native playback on iOS devices, as well as with a variety of native H.264/AAC capable players on 3GPP, set-top boxes, and other devices.
  • Wowza Media Server 3 supports several variants of RTMP as well as HDS for Flash, Silverlight Smooth Streaming, Apple HLS for iPhone/iPad and other compatible devices, RTSP/RTP for Android, QuickTime and other 3GPP mobile devices, and MPEG-TS for set-top boxes. See specifications for a current list of supported protocols.
  • Wowza Media Server 3 supports streaming to many types of devices, including PCs, Macs, iPhones/iPads and other devices supporting HLS, Android smart phones/tablets, other 3GPP smartphones/tablets, Internet connected TVs, IPTV/OTT set-top boxes, etc.