Displaying items by tag: staff
Tuesday, February 12, 2013

Office 2013 Install Guide

Office 2013 is now available only for download by TIMGroup members only.

Office 2013 Install Guide

Published in FAQ - Infrastructure

Persons who are formally affiliated with UAB gain access to university-managed electronic resources by means of an officially recognized credential called a “BlazerID."  A non-UAB person who needs access to these resources is not eligible to create a BlazerID, and is thus required to obtain a guest username and password.  Guest accounts (also referred to as “XIAS” accounts) must be sponsored by a UAB employee, and are subject to an approval and setup process. 

Who is a guest?

Guest accounts can be used for many purposes at UAB.  Guests can fall into a number of categories, including but not limited to:

  • A researcher accessing data stored on a UAB SharePoint site
  • A colleague from another institution who needs to access a UAB file share
  • A vendor that is remotely supporting a UAB-owned system via VPN
  • A site visitor conducting an accreditation review who needs local network access
  • A consultant who needs system access to conduct on-site installation or maintenance  
  • A meeting or conference attendee who needs to access UAB WiFi
  • A high school guidance counselor who needs access to Banner


FOR SPONSORS

As a Sponsor, use the links below to begin the process of setting up a guest account.  Once you have completed the underlying form(s), the sponsored user or users will receive automated emails that will guide them through the process of completing the setup.  Once the setup is complete, you will receive an email confirmation and information on next steps.

I would like to…

      Give a guest access to hardware or software that they support in your area

      Give a guest access to the UAB VPN

      Give a guest access to a SharePoint site or other Windows-based resource

      Give a guest access to connect to UAB WIFI while they are visiting the campus


FOR GUESTS

As a guest, you will receive an automated email that with instructions on how to complete the setup of your sponsored account.  You can use the link below to manage certain aspects of your account, such as a forgotten password.  Please note that as a guest you are not able to initiate the account creation process; this must be done by a valid UAB-affiliated sponsor.

       Manage my guest account

 

The new voice mail platform was successfully implemented on November 15th, 2012. Archived messages were only available until December 15th, 2012.  

Published in FAQ - Infrastructure
Thursday, January 10, 2013

VPN Access

Click here to visit the full VPN website.

Tuesday, December 18, 2012

IT Related Contracts & Agreements

As part of the University's contract review process, UAB IT is responsible forcontract reviewing any University contract that includes an IT or IT related component prior to such contract being executed.  The information and sample addendum, below, provide details on how to ensure that your IT related contract can be routed for execution in a timely manner. Questions on the process or requirements should be directed to UAB IT
( This e-mail address is being protected from spambots. You need JavaScript enabled to view it ). 
 
What constitutes an IT related contract or agreement? (see note below about renewals)
 
  • Contracts for software and/or software maintenance, including renewals 
  • Professional services agreements for installation of software/systems
  • Contracts where University data/information will be processed, hosted, or stored as part of the vendor's services (regardless of whether system is located at University or at the vendor's site)
  • Contracts involving acceptance/processing of credit card transactions
  • Contracts involving design, creation, maintenance, support, and/or hosting of any website/webpage
  • Contracts involving personally identifiable information (PII) or personal health information (PHI) - does not include Health System Agreements which are managed by HSIS
  • Cloud-based services of any kind
  • Other similar contracts/agreements

 

What can I provide my vendor in advance so they are aware of the contract requirements?
 
  • For most agreements the following two addendums will be added during the routing process.  You can provide those addendums to your vendor in advance for their review and acceptance/signature prior to routing at UAB and include them in the routing packet.  
    • The general UAB Addendum (found on the Financial Affairs contract website) which covers information related to State, University, and Legal issues/clarifications.  Any changes to the UAB addendum must be approved by University Contracts.
    • The UAB Information Technology Addendum which covers additional confidentiality, information security, liability, and warranty language. Portions of the IT Addendum may be applicable to only certain agreements and that applicability is detailed in the various sections of the addendum.  Any changes to the IT addendum must be reviewed and approved by UAB IT. 
  • For agreements that include HIPAA (health related information) a Business Associate Agreement (BAA) may also be required. For information related to the BAA see the UAB HIPAA website

 

What do I need to ensure is included in my routing packet to UAB Contracts?

In addition to the requirements shown on the Financial Affairs contract review process website the following items are needed to ensure a timely review:
  • For RENEWAL agreements: please ensure that a copy of the original, underlying, governing agreement that was previously executed between UAB and the vendor is included with the routing packet, including any subsequent addendums.  If that original agreement included the IT Addendum and UAB Addendum, no additional language may be necessary as long as the renewal document references the original agreement and not a new document. If the original agreement did not include the IT Addendum, please have it reviewed/executed by your vendor and attach to the renewal agreement when routing.
  • For NEW agreements: please ensure that a copy of the full, underlying, governing agreement (license, EULA, professional services, etc) and any documents referenced in such agreement such as separate maintenance, support, privacy, statement of work, etc. (on a website or otherwise) are included with the routing packet.  Submission of an order form, quote, schedule, etc. without the full underlying terms/conditions document will cause delays in the review process as those documents will be requested before the review can be completed. In addtion, please have your vendor review/execute the UAB Addendum and UAB IT Addendums and attach them to the new agreement when routing. 

 

Link to UAB IT Addendum

Links to other IT Related Agreements
Friday, October 26, 2012

Oracle Software

UAB's Oracle agreement includes both site-licensed product available to the UAB community (for installation on UAB owned systems) and limited-use products based on a specific number of installations, users, or use.  The current agreement renews each August and requires an annual payment and an annual true-up (purchase of additional licenses) to cover additional FTEs over the base FTEs covered the previous year. 

The following Oracle products are covered under a site license and are available to the entire UAB system at no additional cost. They may be downloaded directly from Oracle by clicking on the product below. Server products are for use on Solaris, AIX, OS/390, UNIX, and Windows. Client products are for use on Windows and MAC.

 

Software may be downloaded directly from Oracle via their TechNet site or media purchased through AskIT (phone 205-996-5555 or email  This e-mail address is being protected from spambots. You need JavaScript enabled to view it .  You are only authorized to download product from the Oracle site that is listed in the Products A"vailable section above.  Both current versions and archived versions of Oracle DB are available on the Oracle web site.  In general, all versions of the referenced database products are authorized under the UAB agreement including the most recent release.  Should the link not point to the most recent release of a product, please contact  This e-mail address is being protected from spambots. You need JavaScript enabled to view it  for assistance.

Friday, October 26, 2012

LabView - National Instruments

LabVIEW is a powerful graphical development environment, for signal acquisition, measurement analysis, and data presentation. LabVIEW also provides the flexibility of a programming language without the complexity of traditional development tools. LabVIEW is an open environment designed to make interfacing with any measurement hardware simple. With interactive assistants, code generation, and connectivity to thousands of devices, LabVIEW makes gathering data as simple as possible. LabVIEW has more than 500 built-in functions designed specifically for extracting useful information from any set of acquired data and for analyzing measurements and processing signals. LabVIEW also provides tools for data visualization, user interface design, Web publishing, report generation, data management, and software connectivity. For more info on the LabVIEW product see the National Instruments web site.

As a current subscriber to the National Instruments Academic Site License, UAB receives:

  • Unlimited installations of all NI software included in the NI Academic Site License for teaching or research across campus (see below for products included)
  • Unlimited one-on-one technical support by NI applications engineers via phone/e-mail [ni.com/support]
  • Automatic semiannual updates with new and upgraded software (May and November)
  • The following products are included unless noted otherwise:
  1. Control Design, Simulation, and Mechatronics
  2. LabVIEW
  3. Control Design Toolkit
  4. Simulation Module
  5. System Identification Toolkit
  6. State Diagram Toolkit
  7. LabVIEW FPGA Module
  8. LabVIEW Real-Time Module
  9. NI SoftMotion Development Module
  10. LabVIEW PDA Module
  11. Signal and Image Processing
  12. LabVIEW
  13. Digital Filter Design Toolkit
  14. LabVIEW DSP Module
  15. Adv. Signal Processing Toolkit
  16. Sound and Vibration Toolkit
  17. Modulation Toolkit
  18. Vision Development Module
  19. LabVIEW FPGA Module
  20. Spectral Measurements Toolkit
  21. Measurements and Instrumentation
  22. LabVIEW
  23. SignalExpress
  24. DIAdem
  25. LabVIEW PDA Module
  26. Sound and Vibration Toolkit
  27. Circuit Design and Simulation (This software is not included in the UAB site license.)
  28. RF and Wireless Communications
  29. LabVIEW
  30. Modulation Toolkit
  31. Spectral Measurements Toolkit
  32. Advanced Signal Processing Toolkit
  33. Embedded Systems Design
  34. LabVIEW
  35. LabVIEW Real-Time Module
  36. LabVIEW FPGA Module
  37. LabVIEW PDA Module

The media can be ordered through AskIT at 205-996-5555 or via e-mail ( This e-mail address is being protected from spambots. You need JavaScript enabled to view it ), but is not available for download.  Documentation (guides and manuals) is available on the LabVIEW web site - DOCUMENTATION.

This page summarizes all of the online request form links available for services provided by IT.  To inquire about services not listed contact AskIT (uab.edu/askit or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it ). 

Communications
  • Usage toward UAB email and UABFile
  • Request changes to your email service


  • Request a BlazerID and password
  • Change an existing password
  • Set up a personal web space 


Mass Email Requests
  • For one-time messages addressed to multiple recipients that need to be sent from a "special" address. More information about requirements and the overall process can be found here.
  • Direct link to the request form: https://hatteras.dpo.uab.edu/memf/

  • Request a new user account (mailboxes, file storage, imaging systems or WebIT)
  • Delete or modify and existing account (access to mailboxes, file storage, imaging systems or WebIT)
     
  • Sponsors and guests can set up guest user accounts to access a myriad of UAB systems and services


Online Learning/Blackboard Course changes
  • Request that courses in the Academic Institute be updated - courses can be cross listed; opened or closed; assigned instructors, designers or teacher's assistants; or have previous content imported to them - https://www.uab.edu/it/instech/auth/acad_form.html


Information Security
  • To report any incident to UAB Data Security that involves violations of UAB IT-related policies or involving UAB data or computer systems -https://silo.dso.uab.edu/incident/
  • The process for secure media destruction at UAB can be found here.


Desktop Local Administrator Rights Access Requests

i>Clicker Classroom Response System

  • Request an i>Clicker Instructor Kit (receiver and USB cable, flash drive and instructor remote) here.
 
Software
 
Published in Solutions
Tuesday, October 02, 2012

Data/Drive Recovery Services

UAB has contracted with DriveSavers to provide data recovery services for the UAB
community. DriveSavers is the only data recovery company in the industry that undergoes
annual SAS 70 Type II Audit Reports and is HIPAA compliant, offering the highest level of data
security available. DriveSavers is also compliant with FAR 52.224-2 (Privacy Act), ISO 17799,
Sarbanes-Oxley Act of 2002 (SOX), the US government Data-At-Rest (DAR) mandate, the
Gramm-Leach-Bliley Act (GLBA) and the new regulation by National Institute of Standards and
Technology, NIST SP 800.34 (Rev. 1).


To view DriveSavers certifications, and learn more about Data Recovery Industry standards,
visit: http://www.drivesaversdatarecovery.com/proof


Order Data Recovery Services click & follow instructions.

Monday, October 01, 2012

Desktop Web Conferencing

Desktop Web Conferencing / Microsoft Live Meeting

Resources

NOTE: Microsoft LYNC is coming! UAB will be converting from Live Meeting to Microsoft LYNC in the coming months. More information will be provided as systems become operational over the summer of 2013. 

Microsoft Office Live Meeting is a conferencing solution that connects and engages audiences in online meetings, training and events through a reliable, enterprise class hosted service. With meeting attendees participating from their PCs, you can deliver a presentation, kick off a project, brainstorm ideas, edit files, and collaborate on whiteboards, all without the hassle and cost of travel.

Live Meeting helps users streamline communications from small collaborative meetings to large events.

Ordering Info

What's Included

  • Conference room assigned to an organizer
  • Unlimited number of meetings (only one concurrent meeting) during the month
  • Audio via computer when using installed Live Meeting client (see Telephone Bridge option below for use with a Web browser and Technical Requirements above)
  • Cost $10 / month plus a one-time $50 setup fee

Optional Telephone Conference Bridge

  • 800 number
  • Toll-based number
  • Cost: per minute of use for each attendee
  • Charged to organizer for toll-free at $.05 per attendee per minute
  • Paid as standard long-distance costs by attendee when using toll-based number

Note: Select "Live Meeting Request" in the drop-down box on the service request page.

Order Now

Host Collaborative Meetings Quickly and Cost-Effectively

  • Share and record your meeting notes
  • Highlight and emphasize key aspects of your presentation

Train Employees and Partners, Conduct Large Audience Events

  • Streamline attendee management
  • Verify  your audience comprehension
  • Get the most out of recorded meetings
  • Conduct high quality, large scale events with confidence

Engage Your Audience with Rich Media and Video Conferencing

  • Connect remote participants and teams
  • Make a bigger impact with dynamic audio and video
  • Break out into groups
  • Distribute handouts before or during your meetings

Get more info on Live Meeting.

Note: Please order the Live Meeting subscription from this site, not directly from Microsoft. When you're ready to order, click on the green Order button on the right.

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