Warning: Several units at UAB have received harassing calls from telephone scammers, known as “cyber extortionists.” This is a known issue documented by the FBI and AT&T.
If you receive persistent calls from one of these scammers, it will probably be under the pretense of “payday loan collections.” The scammer may know a lot of information about your identity, including your work number, which they actually obtained from a third party. They will attempt to harass you into making a payment to them just to leave you alone. Otherwise, they will continue to call and harass you at work.
UAB IT and HSIS recommend this activity be reported to the following numbers: AskIT at 996-5555 or HSIS Helpdesk at 934-8888, depending on which group supports the affected phone. To help fix the problem, we also recommend directing the calls to a phone number where they can be screened before sending the call to the department or unit. If necessary, the phone number under attack can be blocked from outside callers.
This allows normal internal operations to continue, until the scammer understands they are wasting their time, and they move on.