With students back on campus after a long winter break, here’s a reminder about the various services UAB IT offers.

For more information about how to get started with services, visit the Student Quicklinks and Contacts page.

BlazerID and Password

If you need to change your BlazerID password, you can visit BlazerID Central at uab.edu/blazerid. Student passwords expire after 180 days, but you will receive multiple advance notifications of a pending password expiration date. Sign up for the Identity feature at BlazerID Central so that you can reset an expired password yourself.

BlazerNet

Using your BlazerID and password, log into BlazerNet, UAB's student portal, uab.edu/blazernet. From there you will be able to link to class registration, grades, financial aid and other academic resources.

Help Desk

For support with all things IT contact AskIT, UAB's IT help desk. Many self-help articles and FAQs are available on the AskIT Web site. To access the FAQs, open a ticket or chat with an agent visit uab.edu/askit,or call AskIT at 205-996-5555Hours of operation vary and are posted on the Web site.

Wireless Networks

Stay connected on campus by accessing the UAB WiFi network using your BlazerID and password: uab.edu/it/wireless. Dorm WiFi access is maintained by Apogee ResNet, not UAB IT. For information about how to contact Apogee, click here.

mathematicaUAB students, faculty and staff now have access to Mathematica, a desktop and cloud-based software system based on symbolic mathematics.

Mathematica is available for free to UAB faculty, staff and students, thanks to funding from the College of Arts and Sciences and the School of Engineering.

To learn more about the product and how to download Mathematica, click here.

Customers have used Mathematica for everything from engineering and math to art and architecture. Mathematica 10 software, which is available for Windows, Mac and Linux, includes these featured areas:

• Mathematical structures

• Geometric computation

• Differential equation solving

• Machine learning

• Structured and semantic data

• Core language enhancements

• Geographic computation

• Time-related computation

• Random process analysis

• Visualization and graphics

• Image processing

• Engineering computation

• Software engineering

• External connectivity

AskIT will have special hours during the Christmas and New Year holidays.

  • Monday, Dec. 22, and Tuesday, Dec. 23: AskIT will close at 7 p.m.
  • Wednesday, Dec. 24: AskIT will close at 5 p.m.
  • Thursday, Dec. 25, and Friday, Dec. 26: AskIT will be closed.
  • Saturday, Dec. 27: AskIT will be open from noon to 5 p.m.
  • Sunday, Dec. 28: AskIT will be open from 1 to 5 p.m.
  • Monday, Dec. 29, and Tuesday, Dec. 30: AskIT will close at 7 p.m.
  • Wednesday, Dec. 31: AskIT will close at 5 p.m.
  • Thursday, Jan. 1, and Friday, Jan. 2: AskIT will be closed.

Regular hours will resume Saturday, Jan. 3, with AskIT open from 9 a.m. to 6 p.m.

AskIT will have special hours during the Thanksgiving holiday week.

AskIT will be open from 7 a.m. to 7 p.m. Monday, Nov. 24, and Tuesday, Nov. 25. AskIT will be open from 7 a.m. to 5 p.m. Wednesday. The help desk will be CLOSED Thursday and Friday for the Thanksgiving holidays.

Regular hours will resume Saturday, Nov. 29.
AskIT is changing its phone support hours slightly to better serve UAB students, faculty and staff.

The AskIT help desk will now be open from 7 a.m. to 9 p.m. Monday through Friday; from 9 a.m. to 6 p.m. Saturdays; and from 1 to 6 p.m. on Sundays. The change goes into effect Monday, Oct. 5.

AskIT professionals offer support for all of UAB’s central applications and services, as well as enhanced support for Desktop customers.

Help desk professionals are also available for walk-up support at the Center for Teaching and Learning (ETS 238, Education Building) from 8 a.m. to 8:30 p.m. Monday through Friday; from 10 a.m. to 5:30 p.m. Saturdays; and from 1 to 5:30 p.m. on Sundays.

You can live chat with a professional from 8 a.m. to 5 p.m. Monday through Friday by clicking on the “Live Chat” button at uab.edu/askit.

You can also submit a ticket at any time by clicking on the “Submit a Ticket” button at uab.edu/askit.
Would you like to know more about plans for cloud computing at UAB and the overall direction UAB IT is taking?techtalk
Then join us Thursday, Sept. 25, for the next Tech Talk.  Planned topics include:

·         IT strategy (key components of UAB IT’s Strategic Direction)

·         Risk profile project (update on the project which is taking an inventory of all of the servers on campus)

·         Cloud computing (guidance to campus and upcoming plans)

Tech Talk is open to all in the UAB community involved in information technology. This will be a great opportunity for discussion, not just a presentation.

Tech Talk will be held from 2 to 3:30 p.m. Thursday, Sept. 25, at Cudworth Hall, room 140.

No registration is required.

You’re shopping for dorm room decorations, signing up for classes and buying books.

But don’t forget to get your computer ready for UAB’s campus, too.

UAB IT has a handy guide to preparing your computer for use on our network, including instructions for installing antivirus applications for both Windows and Mac operating systems, downloading software and accessing the network.

Click here for all the instructions. 

tech talkUAB IT's “Tech Talk”  series continues in June with Adobe. On June 27th,  Adobe will be on site to discuss the new Creative Cloud enterprise agreement and what all is included.  This will be a great opportunity to ask questions of Adobe and learn all of the features/functions available with UAB's Creative Cloud agreement.  Please plan to attend, and feel free to pass the invitation along to others on campus that you feel may benefit...the session is open to all faculty and staff and no registration is required.  Friday June 27th, 2pm-4pm at the Center for Teaching and Learning (2nd floor of the Education Bldg; CTL entrance across courtyard from Sterne Library).
UAB IT has announced a new enterprise licensing agreement with Adobe that covers Adobe Creative Cloud and Acrobat Pro effective June 2014.  This agreement makes the Creative Cloud products available to University faculty and staff which had not been included in previous UAB agreements with Adobe.  Creative Cloud includes products such as Photoshop, Illustrator, InDesign, Acrobat, Dreamweaver, and others.  Separate subscriptions for just Acrobat Pro will also be available. Ordering will be through AskIT going forward, not CDWG as in the past.  The agreement also includes improved home-use rights for faculty/staff.  Students will continue to be able to purchase Adobe products under the Student Agreement UAB already has in place.  For more information on pricing and ordering see the Adobe page here.

GraphPad Prism Software Subscriptions 

UAB now has an agreement in place with GraphPat for their Prism software at a discounted price to what is available to individual users and schools direclty from GraphPad.  

GraphPad Prism is a commercial scientific 2D graphing and statistics software published by GraphPad Software, Inc.. Prism is available for both Windows and Macintosh computers. 

  • Provides statistical guidance for novices.
  • Analysis checklists review if an appropriate analysis was performed.
  • Nonlinear regression with many options (remove outliers, compare models, compare curves, interpolate standard curves, etc.).
  • Live links. When data are edited or replaced, Prism automatically updates the results and graphs.
  • Analysis choices can be reviewed, and changed, at any time.
  • Automatic error bars. Raw data (replicates) can be entered, and then plotted as mean with SD, SEM or confidence interval.

For more information about the GraphPad Prism subscriptions available under UAB's Agreement click here.