Some people are experiencing an issue when trying to access UAB email via the web. A blank page displays when they try to log in. The problem appears to be with the Office 365 portal, and Microsoft is aware of the issue and working to resolve it.

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Statistical software Stata is now available free for active students, faculty and staff at UAB.

Stata an integrated statistical software package that provides everything you need for data analysis, data management and graphics. Stata is primarily used by researchers in the fields of economics, biomedicine and political science. Stata obtains and manipulates data and has a command line with a graphical user interface.

Here’s how to access Stata:

Training resources:

The 1809 update of Windows 10 may have a bug that is causing data deletion for users who choose to manually push the update. UAB IT is advising students, faculty and staff not to upgrade to the 1809 update on their own.

Microsoft has rolled back the Windows 10 update and is advising anyone who downloaded it but has not installed it yet NOT to install it.

Learn more here.

The University of Alabama System Board of Trustees on Friday, Sept. 21, approved phase three of the construction plan for a new UAB Technology Innovation Center.

The $26.5 million facility is scheduled for completion in November 2020 and will house much of UAB’s technology infrastructure, including the Cheaha high-performance computing cluster, the fastest supercomputer in Alabama. The Technology Innovation Center, which will replace the Rust building, will be located at the corner of 17th Street South and Ninth Avenue South.

“UAB’s students, researchers, faculty and staff inspire IT,” said Vice President and Chief Information Officer Curtis A. Carver Jr., Ph.D. “This new center will facilitate the collaboration and technology that can fuel your innovation, so you can change the world.”

The University is moving forward with plans to renovate the Cudworth building, which houses administrative, applications and help desk areas of UAB IT. Renovations are set to take place in multiple phases to create new, modern work experiences for all employees.

UAB IT has automated the application for degree process, saving hours of manual work previously done by the Office of the Registrar.

Nearly 1,600 applications have been submitted through the program for fall 2018 from the undergraduate and graduate students.

The automated application minimizes manual mistakes, maintains accurate information and allows us to respond more quickly and process the applications more quickly," said Rhonda Stevens, assistant registrar for UAB. "And we have easy access in the system to make changes autonomously."

The new application provides significant automation, replacing a paper-based workflow that touches students, advisors, department chairpersons and associate deans.

Once all approvals are in, the application programmatically enters all pertinent degree information into the appropriate Banner form, replacing previous manual work.

When you need technology help, you need to be able to find it fast — so you can get back to work.

UAB IT has launched an updated IT Service Portal that allows you to more quickly and easily order services, software or equipment; find answers; or report something that’s broken.

The updated IT Tech Help Portal is designed to give you a more streamlined customer experience.

  • The portal is more easily searchable — you don’t have to be logged in with your BlazerID to search the knowledge base or the service catalog.
  • It will take you fewer clicks to get to what you need — whether that’s ordering Adobe Acrobat or reporting that your laptop won’t connect to the network — and browsing is more intuitive.
  • When you are logged in, you get a personalized experience — your tickets are right on the front page, and you can communicate about them to UAB IT more easily within the portal.
  • The portal is mobile friendly.

Next month, UAB IT will stop supporting legacy email protocols such as IMAP, POP3 and SMTP.

This is not a change that will affect most email users on campus.

Beginning Oct. 12, UAB IT will begin provisioning all new user accounts without legacy protocol support for accessing the user’s Office 365 UAB.EDU email account; these protocols include Exchange ActiveSync (EAS), Messaging Application Programming Interface (MAPI), Exchange Web Services (EWS)
Internet Message Access Protocol (IMAP), Post office Protocol version 3 (POP3), and Simple Mail Transfer Protocol (SMTP).

Beginning Oct. 19, UAB IT will cease supporting any connections for existing UAB.EDU user addresses using the IMAPPOP3, and SMTP legacy protocols.

While most modern mail clientswill continue to function, we recommend that users connect to their UAB Office 365 email through one of the following ways:

  • Via the Outlook 2013 (or later) desktop client
  • Using the most current version of Outlook App for iOS/Android
  • By connecting to Outlook on the Web ( using a supported web browser

Users who determine that they have a business need for using a legacy protocol should contact AskIT and request a security exception. Please note, this change does not affect appliances (such as printers) sending via SMTP; this is for Office 365 UAB.EDU user email accounts only.

Since Jan. 8, 2018, Duo Two-Factor Authentication (2FA) has been available as an optional protection mechanism for UAB users. Disabling legacy mail protocols is required to ensure that malicious actors cannot bypass 2FA by using a legacy protocol that is not compatible with 2FA.

If you have not signed up for 2-factor authentication, we encourage you to do so at to better protect your accounts and UAB data. As an incentive, if you use 2FA, you never have to change your BlazerID password again (unless the account is compromised).

If you have any questions, please contact AskIT or 205-996-5555.

A unique new phishing attempt is targeting email inboxes across campus, using compromised accounts to reply to existing messages.

The phishing email may be sent by someone you know and have the following message:

Do not click on the image. It is an attempt to steal your information.

To report suspected phishing to AskIT, email it to or download the PhishMe Reporter button for one-click reporting in Outlook.

To better protect your UAB accounts, sign up for 2-factor authentication using Duo.

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UAB employees can get $150 off a new Dell computer at TechConnect, UAB's on-campus technology store.

Celebrate back-to-school and the start of the football season by stacking two promos — $100 off a Dell laptop of $499 or more and $50 off for UAB employees. 

The sale is available in-store only. Just show your UAB ONECard to receive the employee discount.

Visit TechConnect on the first floor of the Hill Student Center from 9 a.m. to 5 p.m. Monday through Friday.
UAB IT is aware of issues with Office 365, including email, this morning. Microsoft is updating the status at

In addition to email, services affected include OneDrive and Microsoft programs linked to Box.