UAB IT has announced a new enterprise licensing agreement with Adobe that covers Adobe Creative Cloud and Acrobat Pro effective June 2014.  This agreement makes the Creative Cloud products available to University faculty and staff which had not been included in previous UAB agreements with Adobe.  Creative Cloud includes products such as Photoshop, Illustrator, InDesign, Acrobat, Dreamweaver, and others.  Separate subscriptions for just Acrobat Pro will also be available. Ordering will be through AskIT going forward, not CDWG as in the past.  The agreement also includes improved home-use rights for faculty/staff.  Students will continue to be able to purchase Adobe products under the Student Agreement UAB already has in place.  For more information on pricing and ordering see the Adobe page here.
UAB IT announced Friday that Windows XP systems (that do not have an approved exeception in place) will have all internet access suspended.  The UAB IT Oversight Committee approved this plan in late April.  See detail about the announcement below and effective dates.


May 2, 2014

Office of the Chief Information Security Officer

Subject:

Suspension of Internet Access for XP Computers/System

To:

All UAB Faculty and Management

What is Happening:

Effective April 8th, Microsoft stopped support for the Windows XP operating system and associated software.  Non-support represents a significant vulnerability to UAB and, as a result, the IT Oversight Committee has directed that action be taken to mitigate this vulnerability.



Actions:

Mitigation actions include the following steps:

1.    XP system owners will be notified via an email that their Internet access will be suspended. Notices will start being sent on Monday May 5th.

2.    7 calendar days after notification, Internet access will be suspended via our IPS/IDS system.

3.    After May 31st, all XP systems will be disconnected from the UAB campus network.

4.    If an XP system requires campus network and Internet access, an Exception Request must be submitted to the Information Security Office, be adjudicated by the Enterprise Information Security Council, and the system access restored if approved.



Contact: For questions call the Enterprise Information Security staff at (205) 975-0842 or email datasecurity@uab.edu
Physician Tax Fraud Scheme

Alabama has now been added to a growing list of states with a doctor targeted tax fraud outbreak.  Hundreds of physicians in Arizona, Connecticut, Indiana, South Dakota, New Hampshire, Michigan, North Carolina, Vermont and Alabama have been impacted.

A bulletin from the North Carolina Medical Society recently said, “The majority of those affected first become aware of it when they receive an IRS 5071C letter advising them of possible fraud. Others are receiving a rejection notification when attempting to electronically file their tax return. It indicates it cannot be submitted because a return has already been filed under that Social Security number.”

Earlier week, the UAB IT Information Security Team received information that a half-dozen physicians associated with a local medical group affiliated with the Children’s Hospital of Alabama have also been victimized as a result of this scheme.  We have unconfirmed reports that several UAB physicians may also be impacted.

We are in contact with the local FBI field agent regarding this matter and are asking if you or a physician you know has been affected by this, please contact UAB IT's Enterprise Information Security division at (205) 975-0842 or by email to datasecurity@uab.edu for additional information.
Monday, 14 April 2014 15:11

OpenSSL Heartbleed Advisory

The OpenSSL/Heartbleed vulnerability has been recently spotlighted in the news media since being announced on April 7, 2014.  UAB IT has reviewed all centrally supported systems for this vulnerability and, working with our vendors, have installed patches on all supported systems to mitigate this vulnerability.  We have used results from our daily Nessus campus network scans to identify system which are/were vulnerable and mitigated those systems which are centrally supported.  Additional mitigation steps were taken where needed to protect sensitive credentials and data from compromise.

We believe that the possibility of a data breach or compromise is very low at this time however we recommend that all users take additional steps from an abundance of caution perspective.  Those steps include 1) if you have access as an administrator to a system change your password(s) after you have verified that the vendor supporting your system has patched it appropriately, 2) increase your effort to mitigate those vulnerable systems identified on the weekly Nessus vulnerability report available at https://silo.dpo.uab.edu/vulnreport (if you need assistance please call Information Security at 205-975-0482), 3) please ensure that all systems that use SSL encryption services are fully patched, then restart the service on that system, 4) replace all SSL certificates on those systems with one provide free of charge from UAB IT from www.uab.edu/uabcrt (certificates from UAB are vetted, patched and kept up to date), 5) change all privileged account passwords immediately after vendor patches have been applied, and 6) be aware that many network devices and printers have embedded SSL based encrypted web based access portals which should be updated with vendor patches to mitigate this vulnerability.

We also recommend that all users with privileged access change their BlazerID passwords immediately as a precaution to mitigate any possible exfiltration of sensitive data by the OpenSSL vulnerability.  And we also recommend that users change their personal passwords which they may use to access personal non-UAB web sites such as on-line banking and others to assist in reducing the possibility of becoming a cybercrime victim.


If you need additional assistance, please call AskIT at (205) 996-5555.
After 10 years as a student and 25 years working at UAB, Doug Rigney, Ph.D., interim vice president of Information Technology, has announced his retirement, effective May 31.  See the full article on Dr. Rigney here.
Monday, 25 November 2013 12:49

20th Annual UAB Holiday Toy Drive

tft logoThe 20th Annual UAB Holiday Toy Drive is underway!  From now until December 10th, members of the UAB community are encouraged to bring new, unwrapped toys suitable for children between the ages of infant and 12 years. 

Individuals wishing to donate toys should place them in the designated collection boxes or bring them to the UAB Administration Building lobby by noon on December 10th.  Toy collection boxes are located in buildings throughout campus, including the Administration Building, Campbell Hall, CH19, Cudworth Hall, FAB, Kaul Building, Heritage Hall, Hoehn, Lister Hill Library, School of Nursing, and the UAB Police Department just to name a few.  Sterne Library is also participating again this year, and library fines not exceeding $25 will be waived when you bring in the overdue books and a new, unwrapped toy (applied to current overdue books and fines only).

For more information about the 20th annual UAB Holiday Toy Drive, contact Eric Thompson at 975-0250 or mcshawn@uab.edu.

Wednesday, 13 November 2013 15:18

Be Aware of a "Support Desk Scam" on Campus!

UAB IT Information Security reports that there has been a recent sharp rise in the occurrence of a scam commonly known as a “support desk scam” on campus. In effort to help prevent you from being victimized, UAB Information Security has provided a description of the scam and some tips you can use to protect yourselves. 

About the scam:
Support Desk Scams are perpetrated  through a phone call.  Typically, the scammer will have a thick foreign accent and claim to be from some company’s (e.g. Microsoft, Apple) Support Services in the Technical Department.  The scammer will tell you something along the lines of “Your computer is seriously infected and has been causing a lot of trouble on the internet” or that “Your machine is at serious risk for infection”. Some scammers even offer you the opportunity to verify their ID by typing a specific command into your computer but this is not a legitimate method of verification. Once the scam caller feels they have your trust, they will ask you to take one of the following actions:

  1. visit a website that will allow them complete access to your machine
  2. download something they claim will help but is actually a virus
  3. purchase an item that will protect your machine but will do more harm than good and require you provide them will personal information. 

What you should look for and know:

  • Microsoft will never call you and say you’re machine is at risk/compromised or that you have been causing problems on the internet.
  • Always ask for a call back number and say you’ll call them back. Google the phone number they give you.  It is likely someone else has posted complaints about scammer online.
  • Never purchase and/or download something blindly from the internet based on the suggestion of an untrusted source.
  • Never give anyone access to your machine that you do not know and explicitly trust.

Remember, it is very simple to avoid being a victim by using caution.  If you ever have legitimacy concerns about a phone call or an email, contact UAB AskIT @ AskIT@uab.edu or 205-996-5555. 


Connecting an Android device to UABSecure

The UAB WiFi network supports Android devices running OS versions 2.1 or higher. Before attempting to connect to the UAB network, please ensure the device is up to date by performing any software updates. You should then click the link below to learn how to connect your Android wireless device to UABSecure.

Note: You must be on campus and within range of the UAB wireless network to perform these steps.

Connecting Android devices to UABSecure

Published in FAQ - Infrastructure

Qualtrics Research Suite (Surveys) 

UAB has an agreement in place with Qualtrics that provides a survey tool to the UAB campus community at a discounted price to what is available to individual users and schools direclty from Qualtrics.  School-level subscriptions include faculty, staff, and students. All other subscription levels include only employees (faculty/staff).  The licensing is for campus only and does not include the UAB Hospital.  If your school or department previously had a subscription directly with Qualtrics, those subscriptions are now included under the discounted campus agreement. Contact AskIT for information on migrating your surveys to the new subscription.

For more information about the Qualtrics subscriptions available under UAB's Agreement click here.