Sunday, 01 January 2012 05:00

Why Do I Need a BlazerID?

All network and computer services around UAB currently accept or require a BlazerID for login.  The goal is to ultimately have your BlazerID serve as the sole identifier that allows you to securely access all of UAB's online information services and portals.

To learn more about or claim a BlazerID, go to

Published in FAQ - Infrastructure

Below is a chart showing the propagation cycle of obtaining a BlazerID.


Published in FAQ - Infrastructure

Windows Mail with IMAP while adding another account.

  1. Open Windows mail by selecting the Start button, clicking All Programs, and then selecting Windows mail.
  2. Select the Accounts ribbon.
  3. Select Email +.
  4. Go to Step 2 in the First installation steps.

Windows Mail first installation

  1. Open Windows Live Mail
  2. You will see the Add your email accountsscreen.
    1. Type your in the Email Address field.
    2. Type your BlazerID Password.
    3. Type your Display name (This name will show up when a recipient receives your email).
    4. Select the checkbox for Manually configure server settings.
  3. Select IMAP, and add the server settings below.

    Mail account information you need to add:

    • Incoming Server: , Check require a SSL connection, port 993
    • Outgoing server:, Check require a SSL connection, port 587
      • Requires Authentication is checked, and make sure you add your BlazerID to the Logon Username.


Mozilla Thunderbird first installation

  1. Open Mozilla Thunderbird.
  2. Add your First and Last name.
  3. Select and type in your in the Email Address field.
  4. Select and type your Password.
  5. Select Next and enter in your Incoming and Outgoing servers, select IMAP for Incoming.
    1. Incoming mail server: Port 993, SSL: SSL, and NTLM
    2. Outgoing mail server:, Port 587, SSL: StartTTLS, and NTLM

If you use Mozilla Thunderbird, please use the Manual configuration option. We have found that Mozilla uses the wrong settings when it automatically searches for the settings.

Published in FAQ - Infrastructure
Sunday, 01 January 2012 05:00

Cleaning your mailbox space

How do I clean my mailbox to save space? Or, do I need to ask for more mailbox space?

Since the Central Exchange accounts have a certain email quota for Students and Faculty/Staff, here are the best steps to help save space in your mailbox.

Remember: all of the folders in your mailbox, other than Personal folder files (PST) or Personal Archives, count on your overall space in your mailbox.

  1. Delete your Deleted Items. You can right-click the folder and click “Empty Deleted Items” or open the folder and shift+delete your email to permanently delete the email.
  2. Delete the Sent Items in your mailbox. You’re sent items like your Deleted items can house a good bit of emails that can be deleted.
  3. Use Mailbox Cleanup. This is built into Outlook 2010 only. You can access this by doing the following:
    1. Select File inside your Outlook.
    2. Select Cleanup Tools. You can view the mailbox space before selecting the Cleanup Tools button.
    3. You can choose:
      • Empty Deleted Items.
      • Mailbox Cleanup. Mailbox Cleanup allows you to use advanced tools to cleanup large emails and older items by the options you previously set. It also allows you to delete items that are in conflict with others.
      • Archive. Archive your items to a personal folder file (*.PST).

To help you determine how much space you have and how to increase your space, you can go to and request more space for your mailbox.

Published in FAQ - Infrastructure
Sunday, 01 January 2012 05:00

Who has access to UAB WiFi?

UAB WiFi is available to all students, faculty and staff free of charge, and to guests who sign up for a one-day guest account. Click here to learn more about how to connect your devices.

Published in FAQ - Infrastructure
Sunday, 01 January 2012 05:00

Antivirus Software

UAB IT provides antivirus software for use by everyone at UAB, including your personal home systems. 

For home use (faculty/staff/students)

Please note: Microsoft Forefront went end-of-life in July 2015.

  • For home use on Windows 7 and Vista, UAB IT recommends Microsoft Security Essentials be installed on your Windows system. If your computer is running Windows 7, Windows Defender only removes Spyware. To get rid of viruses and other malware, including spyware, on Windows 7, Windows and Vista, you should download Microsoft Security Essentials for free. 

  • For home use on Windows 8, Windows Defender replaces Microsoft Security Essentials. You cannot use Microsft Security Essentials with Windows 8 or Windows RT, but you don't need to because Windows Defender already provides built-in protection. Learn more about using Windows Defender on Windows 8.


  • For Mac/(OS x) use Sophos Anti-virus. Please click here and login to select Sophos from the available titles.

For system administrators

UAB IT recommends that system administrators on campus use System Center Endpoint Protection (SCEP) for antivirus and malware protection for campus computers.

System Center Endpoint Protection 2012 has several advantages over the scope of Microsoft Security Essentials:

  • Centralized reporting
  • Centralized monitoring
  • Centralized management
  • Automated network client deployment
  • Advanced Microsoft support is available through professional, premier and/or software assurance programs
  • Management of the host-based Windows Firewall policy via the SCCM policy configuration interface, allowing for configuration of endpoint security as well as allowing or denying connections.

System Center Endpoint Protection 2012 provides a single, integrated platform that reduces overall IT management and operating costs.

Click here for instructions on deploying SCCM.

UAB IT's recommendation is to deploy the SCEP agent within System Center, along with the inventory agent. There are many other features you may turn on or block from use within SCCM.


  • For Mac/(OS x) use Sophos Anti-virus. Please click here and login to select Sophos from the available titles.

UAB IT is currently blocking certain peer-to-peer (P2P) file sharing protocols. P2P protocols are cited in copyright infringement cases brought against students and employees at a number of educational institutions by the Recording Industry Association of America (RIAA) and other media companies.

Recent trends across the country also show an increasing number of Digital Millennium Copyright Act (DMCA) complaints for distributing copyrighted works over peer-to-peer protocols. Students and Employees should be aware that copyright infringement is not only against UAB policy, but also federal law.

UAB IT uses an Intrusion Prevention System (IPS) device to monitor network activity for malicious or unwanted behavior. The IPS also allows for real time blocking of selective P2P protocols which will reduce our risk of receiving DMCA complaints and promote compliance with the UAB Acceptable Use Policy regarding copyright violations.

UAB IT does not block protocols currently being used for legitimate purposes. Streaming content such as YouTube should not be affected by the change. There are several options available to users who wish to participate in legal downloading of media, such as Rhapsody, Spotify, ITunes music store and Amazon mp3.

Users encountering connectivity issues as a result of these changes may contact AskIT for assistance at 205-996-5555.






Published in FAQ - Infrastructure
Sunday, 01 January 2012 05:00

FileVault on 10.6 and Below

Please Note: There is a known incompatibility with Sophos and FileVault on Mac OS X 10.5.x. If you are using FileVault please do not install Sophos Antivirus at this time.

Prior to enabling FileVault the following considerations should be observed:

  • Backup:
    Although FileVault has a very low failure rate; it is recommended that users create a backup of documents and files prior to enabling FileVault. This backup will provide a means of recovery in the event that anything should happen.
  • Time Machine:
    Under normal operation Time Machine will backup information in the user's Home folder while the user is logged in. Once FileVault is enabled however, Time Machine will back up a user's Home folder only after the user logs out and recovery of individual files becomes difficult. It is for this reason that Time Machine's backup potential is reduced and is not recommended for use with FileVault. If an alternate backup solution is required, iBackup provides a freeware solution that allows on-demand and scheduled backup and recovery of individual files while you are logged in.
  • Free Space:
    When FileVault is enabled the user's Home folder is copied (not moved) to a protected space and the original is not deleted until the end of the process. This means that prior to enabling FileVault, the free space on the hard drive should be equal to or greater than the size of the Home folder. This free space requirement is also necessary in the event that FileVault is disabled. If you do not have this amount of free space available, then it may be necessary to offload some of the files in your home directory to an external device before beginning the process and then migrate the files over to the protected Home file once the process is complete.


Enabling FileVault

  1. Open your System Preferences panel and click Security (circled in red below).
  2. On the General tab, select the items below to ensure maximum security.
  3. On the Firewall tab, select "Allow only essential services" to prevent unauthorized users from accessing your computer remotely.
  4. On the FileVault tab, click the button labeled "Set Master Password".
  5. On this screen you will set a Master Password that can unlock FileVault protected accounts. This is a feature that is designed to provide recovery for accounts. Set this password as something you won't forget, but ensure that it is different from your user account password. Do not lose or forget this password;  this password cannot be recovered or reset once it is set.
  6. You will now be prompted for the password affiliated with your current user account.
  7. After your password is accepted you will be prompted to confirm that you want to turn on FileVault. On this screen, be sure to check the option to "Use secure erase". Once you click "Turn On FileVault" the computer will not be accessible for 1-2 hours depending on hardware.