Technology Workshops and Educational Offerings

Instructional Technology is committed to supporting faculty by providing training and educational resources for developing on-line and blended learning environments as well as providing training and support information for classrooms enhanced with technology. We offer courses on Blackboard Learn, additional tools in Blackboard Learn and Course Design. In addition to our traditional classroom courses we also offer an on-line course on using the “Teach Tab” in Blackboard Learn and two different individual hands-on labs that can be scheduled: Blackboard Learn Blended Learning and Classroom Technology.

For more information about our educational offerings please select the course below.


Blackboard Learn

Blackboard Learn is UAB’s primary learning management system. Instructional Technology has created a series of hands-on training sessions to help faculty and designers use this system. Below are brief descriptions of the workshops offered. Click here for schedule details. 

Bb Learn Foundations

The Blackboard Learn foundations course is intended to introduce you to basic best practices for organizing, optimizing, and uploading content into a blackboard course. The course is intended for novice and new users of Blackboard who anticipate limited use of the system in their course offerings.

Bb Learn Basic

The Blackboard Learn Basic is designed for non-experienced users of Blackboard Learn who wish to extend their knowledge of the system. The Basic workshop will cover use and functionality of Vista's essential tools. 

Bb Learn Enhanced Workshop 

The Bb Learn Enhanced Workshop trains users who have already attended the Bb Learn Basic Workshop or are relatively proficient in their use of learning management systems. 

Bb Learn Grade Center

The Bb Learn Grade Center workshop trains participants on how to calculate grades using the grade center. The workshop is for users who have already attended the Bb Learn Basic Workshop or the Bb Learn Enhanced workshop.

Wimba Live Classroom Workshop

Wimba Live Classroom is a fully-featured, live, virtual classroom solution that includes audio, video, application sharing and content display. Its pedagogical design and ease-of-use ensures that educators and students engage as if they were meeting face-to-face. It supports audio, video, application sharing, and content display is just the starting point of Wimba Classroom's capabilities. Advanced features such as polling, whiteboarding, presenter on-the-fly, re-sizable chat areas and participant lists, usage analytics tools, and MP3 and MP4 downloads enable further dynamic interaction between students and educators.

Instructional Technology Training Schedule

Click for a full listing of workshops. This link provides details on registration, session date, time, and location. You can also access training and support materials on UAB’s BBLearn Support site.

Consultation Sessions

Design, Build and Teach

Consultation Sessions are available to provide assistance with design (organizing content, overall course functionality and objectives, creating assessment strategies, constructing effective test questions, fostering academic integrity, etc), building and teaching with technology (use of Blackboard tools, Respondus, Turnitin, Wimba).

To schedule a session, contact Katara Davis at"> - 934-0410 , Terry Harrington at"> – 934-0417 , Ronan O’Beirne at"> – 934-0455, or Brian C. Moon at"> - 934-8859.

Classroom Technology

Faculty members who teach in technology enhanced classrooms and wish to get more information on how to manage the technology, are invited to our Hands-On Labs. Hands-On labs are consultation sessions available to provide assistance with understanding and operating the technologies available to them in the classrooms, such as computer stations, document cameras, video/dvd players, microphone systems and the control panel.

ePortfolios: A Hands-On Introduction

An ePortfolio (electronic portfolio) is a purposeful and meaningful collection of work which can include text and media files.

Several portfolios can be created to serve different purposes. Each is formatted by its owner to match designated requirements. Students can showcase skills and accomplishments for prospective employers or entrance to graduate/professional programs. The ePortfolio can also serve as a personal archive of documents. Used in a course or program curriculum, ePortfolios can demonstrate student's achievement of required course or program competencies/outcomes as well as the process of getting there.

Contact Terry Harrington to arrange individual or group seminar or consultation session –">, 975-6552.

 Sloan-C Workshop Series

Sloan-C  Online workshops are available to UAB faculty interested in collaborating with peers and experts, worldwide,  via real-time and asynchronous meetings to learn more about teaching and improving on line and/or blended courses.   There is no cost to UAB faculty and instructional design staff.  

For detailed information about each workshop including the objectives,  content,  dates/schedule and log on information,  please visit Sloan – C Workshops.

To register, send a request to Ronan O’Beirne at"> with the name and date of the workshop.

Faculty Resources

Instructional Technology provides a technology-supported education system and the services that contribute to the strategic mission of the University, to the quality of education, and to the learning outcomes of UAB staff and students. ITIT supports the development of our faculty and encourage them to continue the pursuit of a lifetime of learning by providing resources that will help in the developing of blended and online courses.

Instructional Technology also offers assistance with course design via training classes, workshops and individual hands-on lab/consultation sessions.

For more information about the course offered please see the Calendar of Training & Education.


Professional Organizations

EDUCAUSE External Link
EDUCAUSE is an association of higher education professionals using information technology in higher education. UAB is a member of EDUCAUSE and faculty and staff may join at no cost under the University of Alabama at Birmingham. The EDUCAUSE site contains literature, professional development opportunities such as webcasts and conferences, communities of interest.

EDUCAUSE Learning Initiative (ELI) External Link
ELI addresses how students learn and how they can use technology to learn. The organization seeks to advance learning through IT innovation and provides information for higher education professionals using IT to improve the quality of teaching and learning. The site contains literature, opportunities for professional development such as webcasts and conferences, and communities of interest. UAB is a member of ELI and the EDUCAUSE membership login information is used to logon to the ELI site.

Sloan C External Link
Sloan C is supported by the Alfred P Sloan Foundation and is committed to serving needs related to on-line and blended learning. The site contains literature and research on effective on-line and blended teaching practices. Additionally professional activities are offered for the on-line teacher and program administrator. UAB is a member of Sloan-C and membership is provided to UAB faculty and staff at no cost. To join create an individual account under University of Alabama at Birmingham.

MERLOT External Link 
The Multimedia Educational Resource for Learning and Online Teaching (MERLOT) is an on-line academic community. The site contains a collection of peer reviewed teaching and learning materials from many disciplines in the arts and sciences. Faculty development and communities of interest are available to each member. Membership is free. 

TLT External Link
The Teaching, Learning and Technology (TLT) Group is committed to improving teaching and learning in Higher Education. The group provides resources, services and materials. A Friday live webcast (a TGIF subscription) is offered and addresses varied topics about teaching in an on-line/blended environment. The TGIF Subscription is free and some resources are made available for faculty review.

Blended Teaching and Learning Literature

Tips for Teaching On-line 


Learning Styles


Personality Assessments


Online Magazines, Journals, Newsletters, and Blogs (most are free!):


Tips for Course Design and Development


Marc Prensky External Link
This Web site contains information about the higher education student. There are also some good ideas for how games can be used for learning. Consider it if you are trying to convert lecture to a technology supported activity.

Thiagi External Link
This Web site is a little odd, but contains example activities. We learn better by practicing the skill. Consider this site if you are trying to convert a lecture to an in-class or technology supported activity.


Rubrics can help students and teachers define "quality." Rubrics can also help students judge and revise their own work before handing in their assignments. 


Wikis and Blogs


WetPaint External Link - Wetpaint powers free wiki websites that are available to anyone and easy to use.

WikiSpaces External Link - WikiSpaces makes creating wikis easy to use for everyone, not just technical users. They provide a simple interface, a visual page editor, and a focus on community collaboration.

PBWiki External Link - PBwiki is the world's largest provider of hosted business and educational wikis.


Blogger External Link - Blogger is an easy-to-use web site, where you can quickly post thoughts, interact with people, and more.

WordPress External Link - WordPress is a state-of-the-art publishing platform with a focus on aesthetics, web standards, and usability.

TypePad External Link - TypePad is the world’s premier blogging service, hosting the leading blogs and small business websites and powering the most influential voices on the social web.

Adobe PDF Reader indicates an Adobe Acrobat .pdf file which requires Adobe Reader (right-click on these files and choose "Save Link as..." to download)

Get Adobe Reader

Microsoft Excel Document indicates a Microsoft Excel .xls file which requires Microsoft Excel.

External Link indicates an external link to a third-party website. Links to third-party websites are provided solely as a convenience to users of this page, and are provided for informational/resource purposes only.  UAB does not have a contract with such sites and has not reviewed any ‘click’ agreements that may be required for use of the web sites.  Use of any third-party link/site is strictly at the discretion of the individual user.


Each ethernet device is assigned a unique hardware address by the manufacturer. Manufacturers are each assigned a range of addresses that they may use in their manufacturing, so that it is not possible for two vendors to assign the same address. These hardware addresses are called MAC Addresses.


You can search by MAC number to find out what vendor's hardware you are looking for. An interactive database is available from the IEEE for this purpose. You can also check Cavebear's list of Vendor Codes


Published in FAQ - Infrastructure


If you experience any issues with PGP, please report them to the help desk, AskIT, by email at" target="_blank">, or by phone at 205-996-5555.  Please be sure to provide the following information:

  • Issue/symptoms
  • Error messages
  • Computer make and model
  • Internet connection type
  • PGP installer version
  • Estimated time of occurrence (if possible)

Common Solutions to Installation Issues

  1. Verify that you are an administrator of the system on which you are attempting to install PGP. 
  2. Open your web browser and ensure that you have Internet connectivity by opening a website.
  3. Be sure that you have a current installation package for PGP Desktop.  Visit for the latest installation files.
  4. Ensure that you are using your BlazerID and strong password for the PGP Enrollment credentials.

Common Solutions to Password Related Issues

  1. Verify that Caps Lock is not on while authenticating.
  2. If you recently changed your account password, you may have to provide the old password until you log in to the system with your new password.
  3. If the previously mentioned steps do not resolve your issue, you should call the AskIT Help Desk to request a PGP recovery token for the system or portable device.  A recovery token is a one-time password that will allow you to bypass PGP, but it will not bypass the operating system password; you are still required to log in.

Common Solutions to Boot/Startup Related Issues

  1. Ensure that a keyboard is connected to the system.  Systems such as tablets without physical keyboards will not be able to authenticate on the PGP boot screen.
  2. Remove any CDs, DVDs or USB drives from the system.  Many of these devices have features that allow them to start before the system hard drive.
  3. Does the system have multiple operating systems or Dell Media Direct?  If so, then you will need to contact your support personnel to assist you with the recovery of your hard drive.  Please note that PGP should never be installed on systems with multiple operating systems, as it will render the system inoperable.
  4. See the PGP Recovery documentation for further support.


UAB has contracted with DriveSavers to provide data recovery services for the UAB
community. DriveSavers is the only data recovery company in the industry that undergoes
annual SAS 70 Type II Audit Reports and is HIPAA compliant, offering the highest level of data
security available. DriveSavers is also compliant with FAR 52.224-2 (Privacy Act), ISO 17799,
Sarbanes-Oxley Act of 2002 (SOX), the US government Data-At-Rest (DAR) mandate, the
Gramm-Leach-Bliley Act (GLBA) and the new regulation by National Institute of Standards and
Technology, NIST SP 800.34 (Rev. 1).

To view DriveSavers certifications, and learn more about Data Recovery Industry standards,

Order Data Recovery Services click & follow instructions.

There are many wall jacks with data (network) ports installed throughout UAB buildings. Usually, the only ports that are active are those in use; other ports are de-activated. How can you tell?

What if suspect your network port has developed a problem of some sort?


To check whether the port has been activated and is working:

    Send a message to AskIT@UAB.EDUcontaining the
    • Building
    • Room Number
    • Jack Number (it is written on the face plate)
    • Port position number (If there are two DATA ports, the one on the left is D1 and the one on the right is D2. If there are four DATA ports, D1 is the upper left, D2 is upper right, D3 is lower left, D4 is lower right).

AskIT will check to determine if the port is activated and whether it appears to be working correctly. If the port shows as active but does not work correctly, either AskIT (or you) can dispatch a technician to fix it by calling 4-7777.

Published in FAQ - Infrastructure