Automatic email forwarding to a non-UAB IT account is permissible, but be sure you understand the risks and policies that affect you.

Storage or forwarding of Restricted/PHI data is not permitted in uab.edu email.  However, if you receive an email containing Restricted/PHI information and you have configured your mailbox to forward to a third party; this will lead to a breach of this information.


Also, UAB IT encourages faculty, students and staff not to automatically forward email to non-UAB accounts because of the lack of security oversight of those types of services; data protection concerns around FERPA and HIPAA; and the desire to guarantee the best possible supported user experience on campus.

If you choose to set up email forwarding, please note:

  • Any UAB message, regardless of location, is subject to UAB open records policy.
  • Any phishing remediation resulting from forwarding messages will be charged back to the individual, not the department.
  • Information forwarded to third parties, outside of UAB contracts, could constitute an unauthorized disclosure of restricted information. You are liable for these disclosures.
  • It is a violation of UAB HIPAA policy to forward email containing sensitive information or Protected Health Information to public email systems.
In an effort to better protect the UAB community from cyber threats, specifically the increasing number of phishing and malware attacks that students, faculty and staff are experiencing, UAB IT is enabling URL Filtering at the UAB internet connection. 

URL filtering technology starts by assigning each known website into different risk categories and can be configured to allow or prohibit access to these sites based on these categories. As part of this implementation, UAB IT will be protecting networked systems from access to the most dangerous categories, malware and phishing. The changes will be effective on May 20.

Users can test a site’s categorization here.

The upcoming change does not impact any servers or services located within the UAB Health System network.

If you have any specific technical questions, feel free to contact the Enterprise Information Security staff at 975-0842 or via email at datasecurity@uab.edu.
UAB IT will host two online town halls this month to explore alternative options for the UAB Dropbox service.

Town halls will be held at 2 p.m. Thursday, May 18, and at 9 a.m. Tuesday, May 23.

Join the May 18 town hall here, or call 205-996-0000 and enter conference ID 514784.

Join the May 23 town hall here, or call 205-996-0000 and enter conference ID 795562.

The current UAB Dropbox is nearing the end of life, or end of sustainability, and UAB IT will be evaluating options for replacing it or encouraging use of current cloud collaboration services. UAB IT will offer a survey following the town halls for members of the campus community to express their opinions about the options.
UAB IT's office for institutional cell phone service and support is moving to the TechConnect store, located at the Hill Student Center, effective Monday, May 8.

The cell phone office has been located in Cudworth Hall.

The new location is a better fit with the services already offered at the store, which provides sales and service for personal technology purchases for students, faculty and staff.

Hours of operation are Monday through Friday from 8 a.m. to 4 p.m. Appointments are encouraged and can be scheduled via e-mail to Ed Ramsey at eramsey@uab.edu.
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