Services SlideTechConnect now offers a variety of service and repair options at its store at the Hill Student Center.

Virus removal; cell phone glass replacement; computer backup; and software, hard drive, and memory installation are just some of the services offered. Services are competitively priced.

TechConnect, conveniently located on campus on the first floor of the Hill Student Center, offers students, staff and faculty discounts on technology needs such as laptops, tablets, software and accessories.

TechConnect staff can also help you troubleshoot problems with your device.
Students WiFi

Students asked, and UAB IT listened.

In response to an undergraduate Student Government Association request, UAB IT has made a number of improvements to its WiFi coverage across campus, with new outdoor WiFi hotspots installed over the past several months.

The SGA last spring requested improved WiFi coverage in a top ten list of technology needs presented to UAB IT leadership.

New hotspots are located at the baseball and softball fields; Sterne Library, the Education Building mini-park; and the tennis courts, along with Lister Hill Library, the School of Optometry, the Campus Green, Hill Student Center, Unity Park and the soccer field. Improvements have also been ongoing at the Administration Building.

Students — and others on campus — should remember to use the UABSecure network for the more secure, strongest WiFi signal. Instructions on how to connect, and how to allow your devices to "forget" the less secure UABStartHere network, are located here.
Student Success

Students are a central focus for UAB IT, and as fall classes begin, there are a number of technology enhancements designed to help students.

"We want our work to ensure that students have the technology they need to succeed on campus," said Dr. Curt Carver, vice president and chief information officer.

  • A $2.5 million investment in a stronger network will improve performance and create a competitive advantage for students, faculty and researchers. Learn more here.
  • The new TechConnect store brings on-campus tech support, as well as discounts on technology purchases. The new TechConnect Notebook program allows students to purchase a laptop and get it bundled with on-campus service. 
  • WiFi improvements have brought greater coverage across campus, with new outdoor hotspots installed over the past several months in response to student requests. Learn more here.
  • UAB IT is planning significant changes for its help desk to improve service to students, faculty and staff. Learn more here

UAB IT has also worked with partners across campus to improve student recruitment and retention, through technology tweaks that include a shorter process to request a campus visit and automated communication between instructors and students in BlazerNET.

UAB IT will continue to keep students at the forefront in its future plans, detailed in the IT Strategic Plan, which was co-authored by students, faculty and staff. 

"At UAB's soul, we change the world," Carver said. "We inspire and educate the next generation of leaders. It starts with our students."

For quick hits on what you need to know about technology on campus, download our student TechList.
BlazerWelcome

As students move back to campus and fall classes begin, we have some common answers to tech needs — and the places to go when you need help.

EMAIL
Every student has access to a free 50 GB e-mail account through Office 365. Students UAB email address (BlazerID@uab.edu).  They can access this through login to BlazerNet and select the email icon or go directly to the Office 365 website and login (outlook.office365.com). Through Office 365, all students get Microsoft Office software for free.  Log in to your email, select “Office365,” and the next screen will show the available office products.

WIFI
  • UABStarthere – Use this WiFi network first to connect and run the software install. Once you are connected, switch to the UABSecure network and “forget” UABStartHere; click here details on how to forget the network on each device.
  • UABSecure – This is the network to which you should connect to so you have a secure connection and faster speeds.
  • Dorm Wifi – If you live in a dorm, contact Apogee 866.578.8865 for assistance with dorm WiFi.
SECURITY
UAB Mobile App: We recommend you download the free UAB mobile app, which provides access to class schedules, Blazer Express schedules, maps, campus directory, news and athletics and Canvas Mobile.  Works with iPhone and Android mobile devices.
Rave Guardian: One of the best ways to improve your personal safety and protect your friends by building your own private safety network. This free app provides instant communications with friends, family, co-workers, UAB Police, and even 911 in the event of an emergency.  For information and access visit: uab.edu/emergency/rave-guardian.
Scams: UAB will never ask for your password via email or phone call. If you suspect you have received a phishing email, you should contact AskIT. If you suspect you have received a scam phone call, you should contact UAB Police.
Passwords: All students can get a free Keeper account to safeguard  passwords, including BlazerID passwords. Learn more from the UAB IT web page.

GET HELP
TechConnect is your on-campus tech store, located in the Hill Student Center, first floor room 135 (directly in front of the food court).  Visit the store for assistance with your computer, mobile device, or email access, or to purchase a new laptop and other essential computer items.  Access the TechConnect website uab.edu/techconnect to receive educational pricing on computers, laptops, tablets, accessories and more.
Contact AskIT to report problems or get help.

Download the full TechList here.