Monday, 12 October 2015 15:56

Phone scammers still targeting students

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UAB students — and even their parents — continue to be targets of phone scammers who impersonate law enforcement officers or IRS representatives.

Similar scams — in which malicious callers make threats about alleged debt — have targeted students at universities around the country. Although the phone scammers often know personal details about students — such as their majors — students should know there has been no breach of protected information at UAB. Such information is often publicly available in student directories or social media. The attackers can spoof a police station phone number or a government number so the call will look like it is coming from such an office.

More information about IRS scams is available here.

Tips if you receive one of these calls:
  • Do NOT provide Social Security numbers, birth dates or any other personal information.
  • Ask to call the “officer” or "IRS representative" back, take down their number and call the number back.
  • Ask them to meet you at the police station in question, if they claim to be from a police department.
  • When in doubt, hang up and call the UAB Police Department at 205-934-4434.

Tips for protecting your identity on social media:

  • Set your privacy settings so that your information and your posts are only viewable by those you trust.
  • Only accept friend or connection request from those you know and trust and those you are comfortable with sharing information. For example, posting that you and your family are on vacation on your social media page lets potential criminals know that no one is at your residence. This could make you a candidate for theft. (You can also un-friend or un-connect with those you do not trust.)
  • Consider which pieces of your sensitive information, such as your birth date, personal email address, home address, current employer, high school, etc., you should and shouldn't display. Identity thieves can piece together your information in order to take over your identity.
  • For professional sites, such as LinkedIn, use a different email address than the one used for social media s ites, such as Facebook, MySpace and Twitter. This way, peopel you are linked to professionally can't find you on social media sites via your email.
Microsoft Office 2016 for PCs is now available for download for faculty and staff.

Office 2016 is available from the UAB IT software site.

Office 2016 has new versions of applications including Word, PowerPoint, Excel and Outlook. The Office 2016 apps are designed for collaboration, with new features that remove barriers for team success and allow co-authoring and Skype in-app integration.

Quick Start Guides for Office 2016 are available here.

Office 2016 is also available for Mac users and is available for UAB students through Office 365.
Tuesday, 29 September 2015 19:11

Tech support phone scam targets UAB

UAB staff should be aware of a potential scam in which a caller posing as tech support staff asks for the IP address of office printers — possibly to try to gain access to recently printed documents or to try to scam you into paying for unnecessary support.

A UAB staff member recently fielded such a call.

Similar scams have occurred around the country in recent years. In some scams, the caller is attempting to gain access to the printer or other systems. In others, the caller pretends to offer support for a fee — which can rack up unnecessary charges.

The Federal Trade Commission offers tips for what to do if you suspect you are a victim.
Monday, 28 September 2015 19:22

Oracle working to address slowness in IE11

A known bug in Oracle systems is causing slowness when using Java 8 update 60 and Internet Explorer 11.

UAB IT has researched the issue and found that Oracle is working to address the known problem. If you are experiencing slowness in the Oracle applications which use Java 8 update 60 in Internet Explorer, there are a few workarounds.

To alleviate the slowness with IE11 and Java 8 update 60, you have the following options:

  • Wait until Oracle patch comes out and is tested and applied to UAB systems (will be after year end)
  • Uninstall Java 8u60 and install a previous secure version of Java (8u51)
  • Use Firefox with the current version of Java
UAB IT's normal recommendation is to use Internet Explorer and the latest version of Java. UAB IT update users once Oracle has resolved the slowness issue and systems have been updated.