|
AskIT is your first line of support for all things IT. Supporting all of the central applications and services, the AskIT professionals are available by telephone, email, chat, web, and walk-up. In addition to overall tier 1 support, AskIT also provides enhanced support for Desktop contract customers and tier 2 support for all Blackboard issues (for both faculty and students). We know computers and technology can sometimes be overwhelming. AskIT is here to help guide you through any issues and to the right IT services to fulfill your needs.
|
|
Try out our self-help
articles & FAQs first -
Click HELP above!
|
Have you registered a cell phone in B-Alert/e-Notify? If not, please take this opportunity to register a cell phone now at B-Alert/e-Notify in order to use our automated password reset tool.
|
Services and requests for access to systems
are availalbe by clicking on the REQUESTS
logo to the right. From a new BlazerID to a
request to make changes to a Blackboard
course, start here.
|
 |
Note:
- To search for other keywords on the IT Website enter your query in the Search box at the top of this page.
|
Still can't find
that answer?
Report your issue
online here.
|
Have you registered a cell phone in B-Alert/e-Notify? If not, please take this opportunity to register a cell phone now at B-Alert/e-Notify in order to use our automated password reset tool.
|
Phone Support Hours
Monday - Friday
6:30 AM - 9:00 PM
Saturday Sunday
10:00 AM - 7:00 PM 1:00 PM - 7:00 PM
|
Walk-Up Support - CTL
Center for Teaching and Learning
ETS 238, Educ. Bldg
Map location #2
Monday - Friday
8:00 AM - 8:30 PM
Saturday Sunday
10:00 AM - 6:30 PM 1:00 PM - 6:30 PM
|
| Software Pickup & Hard Drive Dropoff
Cudworth Hall Room 225
Map location #1
1919 University Blvd
Monday-Friday 9am-4pm only
|
|
AskIT
8am-5pm Mon-Fri 
Follow UAB IT on Twitter
