AskIT Help Desk

AskIT is your first line of support for all things IT.  Supporting all of the central applications and services, the AskIT professionals are available by telephone, email, chat, web, and walk-up.  In addition to overall tier 1 support, AskIT also provides enhanced support for Desktop contract customers and tier 2 support for all Blackboard issues (for both faculty and students).  We know computers and technology can sometimes be overwhelming. AskIT is here to help guide you through any issues and to the right IT services to fulfill your needs.

Get Help

 

Have you registered a cell phone in B-Alert/e-Notify? If not, please take this opportunity to register a cell phone now at B-Alert/e-Notify in order to use our automated password reset tool.

Request Services



Services and requests for access to systems Requestare availalbe by clicking on the REQUESTS logo to the right.  From a new BlazerID to a request to make changes to a Blackboard course, start here.

Self Help & FAQs



FAQStill can't find
that answer?

Report your issue
online here.


Have you registered a cell phone in B-Alert/e-Notify? If not, please take this opportunity to register a cell phone now at B-Alert/e-Notify in order to use our automated password reset tool.

Hours & Locations



Phone Support Hours
Monday - Friday
6:30 AM - 9:00 PM
Saturday
10:00 AM - 7:00 PM
Sunday
1:00 PM - 7:00 PM
Walk-Up Support
CTL Center for Teaching and Learning ETS 238, Educ. Bldg
Map location #2
Monday - Friday

8:00 AM - 8:30 PM
Saturday
10:00 AM - 6:30 PM
Sunday
1:00 PM - 6:30 PM
Software Pickup &
Hard Drive Dropoff
Cudworth Hall Room 225
Map location #1

1919 University Blvd
Monday - Friday
9:00 AM - 4:00 PM only
AskitLocations