Office 365 - Setup - Finding Exchange ActiveSync Server Name

Find your Exchange ActiveSync server name

  1. If your email program is not able to automatically find your Exchange ActiveSync server name, you may need to look it up.
  2. If you’re connecting to your Office 365 email, use outlook.office365.com as your Exchange ActiveSync server name. The Exchange ActiveSync server name outlook.office365.com can be used if you are using the latest version of Office 365.
  3. If you’re not using Office 365 or if you aren’t sure if you are using the latest version of Office 365, follow these steps to look up your Exchange ActiveSync server name. Follow these steps to determine your Exchange ActiveSync server name.
  4. Sign in to your account using Outlook Web App.
  5. In Outlook Web App, on the toolbar, click Settings > Options > Account > My account > Settings for POP and IMAP access.

     Note    Although you’re not setting up a POP3 account, you will use this value to determine your Exchange ActiveSync server name.

  6. Under POP setting, look at the value for Server name.
  7.  If the Server name shows outlook.office365.com, your Office 365 account is on the latest version of Office 365, and you can use outlook.office365.com as your Exchange ActiveSync server name.
  8. If the Server name value is in the format podxxxxx.outlook.com, your Office 365 or other Exchange   Online account is not yet on the latest version of Office 365, and you can use m.outlook.com as your Exchange ActiveSync server name. 
  9.  If the Server name value includes your organization’s name, for example, pop.contoso.com, then your Exchange ActiveSync server name is contained in address bar in your browser when you are signed in to Outlook Web app - -but without the leading https:// and without the trailing /owa. For example, if the address you use to access Outlook Web App is https://mail.contoso.com/owa, your Exchange ActiveSync server name is mail.contoso.com.



Last modified on April 04, 2014