Thursday, 16 July 2015 12:53

Cyber Security Initiative

Protecting UAB's digital assets is one of our core responsibilities. As part of an initiative to protect UAB's assets and inventory servers and workstations, UAB IT is making Microsoft SCCM available at no cost to all areas of campus. 

Having all of the asset information in and managed by a single system is critical to maintaining a secure computing environment.
















Thursday, 28 May 2015 12:35

ChemOffice Professional

ChemOffice Professional is a scientifically intelligent, integrated suite of personal productivity tools that enables scientists and researchers to capture, store, retrieve and share data and information on compounds, reactions, materials and their properties. ChemOffice Professional helps chemists and biologists to efficiently keep track of their work, visualize and gain a deeper understanding of their results and correlate biological activity with chemical structures. ChemOffice Professional is available to UAB students, faculty and staff through a site license arranged by the College of Arts & Sciences. 

Visit http://sitelicense.cambridgesoft.com/sitelicense.cfm?sid=2085

Account Verification Enter valid institution email address.

    • Only emails with valid domain(s) have access to site subscription

Account Verification Click "Continue" on account verification screen.

PerkinElmer Informatics User Account

    • Sign up for a new PerkinElmer Informatics User Account or login to an existing account.
    • If you have an existing CS User Account, email confirmations will be sent to the email@[institution domain] and not the address of the existing account
    • Account registration is required to access online databases

Download Software

    • Download the software and manual after registration is complete
    • Access to included databases is automatic after registration is complete. To manage database subscriptions, login to your CS User Account and click "Manage Database Subscriptions
    • An email will be sent with instructions to access software and/or database

Activate your software

    • When you start installing your PerkinElmer Informatics software, you will be asked to Activate. If you wish to activate at a later time, you can choose to "Activate Later." Detailed Activation Instructions

PerkinElmer Informatics User Account

For technical questions and support, click here.

Tuesday, 26 May 2015 09:27

reThink Project newsletters

UAB IT publishes a monthly newsletter to update campus users and IT professionals about the reThink Project, an organization-wide project in which UAB IT is rethinking how we serve our customers and how we approach our work.

May 2015 reThink Update

April 2015 reThink Update

March 2015 reThink Update

January 2015 reThink Update

December 2014 reThink Update 
Friday, 20 February 2015 10:40

Microsoft Outlook mobile app

The Microsoft Outlook mobile app will be blocked from accessing UAB mailboxes as of noon Thursday, Feb. 26, 2015, because of security concerns. Individual users of the app will be notified.
UAB IT’s Enterprise Information Security team has determined that the Microsoft Outlook mobile app violates UAB’s Password/Passphrase Standard because it caches BlazerID passwords in a cloud service — posing a serious security risk.
UAB IT will be blocking the Microsoft Outlook mobile app from accessing UAB mailboxes, so you won’t be able to receive email through the app. The Outlook mobile app is essentially a rebranded app from a company called Acompli, which Microsoft purchased recently. Many universities and other entities are also taking the step to block the Outlook mobile app.
Native mail applications on iOS and Android are still safe for use.
  • Discontinue using the Outlook Mobile App and uninstall it from your device.
  • Change your BlazerID Password
  • Configure the standard mobile app for use with Exchange (employees) or Office 365 (students). 
p.
{slide=What does "caching in the cloud" mean?}The Outlook mobile app captures each user’s BlazerID and password and stores them in a cloud service. UAB has no contract with — nor a security assessment from —the service, so UAB IT has no way of guaranteeing the safety of those BlazerIDs and passwords.
An official copy of this standard can be found in the UAB Policies and Procedures Library and on the UAB IT Information Security website in the IT Related Policies and Guidelines pageUAB’s password/passphrase standard states that applications should not cache BlazerID passwords/passphrases without an approved exception.
If you need help setting up a new mail app on your phone or mobile device, please contact AskIT@uab.edu or phone 205-996-5555.
Friday, 19 December 2014 09:12

Mathematica

mathematica
Mathematica is a software package used for communicating scientific ideas in a variety of ways, whether this is visualization of a concept in an intro-level course, or creating a simulation of a new idea related to research. Mathematica is available for free to UAB faculty, staff and students, thanks to funding from the College of Arts and Sciences and the School of Engineering.

Campus machines

Follow the directions below to download software from Wolfram and request the appropriate activation key. If you do not have administrator access to your machine, please contact your IT support for assistance.
    1. Create an account (New users only):
      1. Go to user.wolfram.com and click "Create Account"
      2. Fill out form using a @uab.edu email, and click "Create Wolfram ID"
      3. Check your email and click the link to validate your Wolfram ID
    2. Request the download and key:
      1. Fill out this form to request an Activation Key
      2. Click the "Product Summary page" link to access your license
      3. Click "Get Downloads" and select "Download" next to your platform
      4. Run the installer on your machine, and enter Activation Key at prompt

Computer labs

  • Please contact your College IT representatives for specific installation information.
  • UAB College of Arts & Sciences, contact IT at: 205-975-4500, casit@uab.edu, www.uab.edu/casit

Faculty and staff personally-owned machines

Fill out this form to request a home-use license from Wolfram.

Student personally-owned machines

Follow the directions below to download from the Wolfram User Portal.
    1. Create an account (New users only):
      1. Go to user.wolfram.com and click "Create Account"
      2. Fill out form using a @uab.edu email, and click "Create Wolfram ID"
      3. Check your email and click the link to validate your Wolfram ID
    2. Request the download and key:
      1. Fill out this form to request an Activation Key
      2. Click the "Product Summary page" link to access your license
      3. Click "Get Downloads" and select "Download" next to your platform
      4. Run the installer on your machine, and enter Activation Key at prompt
Are you interested in putting Mathematica elsewhere? Please let IT or Troy Schaudt at Wolfram Research know.

The first two tutorials are excellent for new users, and can be assigned to students as homework to learn Mathematica outside of class time. Follow along in Mathematica as you watch this multi-part screencast that teaches you the basics—how to create your first notebook, calculations, visualizations, interactive examples, and more. Provides examples to help you get started with new functionality in Mathematica 10, including machine learning, computational geometry, geographic computation, and device connectivity. Access step-by-step instructions ranging from how to create animations to basic syntax information. Search Wolfram's large collection of materials for example calculations or tutorials in your field of interest.

Mathematica offers an interactive classroom experience that helps students explore and grasp concepts, plus gives faculty the tools they need to easily create supporting course materials, assignments, and presentations.

Resources for Educators

Learn how to make your classroom dynamic with interactive models, explore computation and visualization capabilities in Mathematica that make it useful for teaching practically any subject at any level, and get best-practice suggestions for course integration. Learn how to create a slideshow for class that shows a mixture of graphics, calculations, and nicely formatted text, with live calculations or animations. Download pre-built, open-code examples from a daily-growing collection of interactive visualizations, spanning a remarkable range of topics. Access on-demand and live courses on Mathematica, SystemModeler, and other Wolfram technologies.

Rather than requiring different toolkits for different jobs, Mathematica integrates the world's largest collection of algorithms, high-performance computing capabilities, and a powerful visualization engine in one coherent system, making it ideal for academic research in just about any discipline.

Resources for researchers

Explore Mathematica's high-level and multi-paradigm programming language, support for parallel computing and GPU architectures, built-in functionality for specialized application areas, and multiple publishing and deployment options for sharing your work. Learn how to create programs that take advantage of multicore machines or available clusters. Learn what areas of Mathematica are useful for specific fields.

In general, Mathematica is a high-level complete system, while MatLab is a low-level core with specialist toolboxes. Most engineering colleges at research universities maintain both products, including UAB. Because MatLab has separate toolboxes, each toolbox can only assume the functionality of the basic, core system; Mathematica is an all-in-one software which is interconnected nicely. For example, in Mathematica, purely numeric commands can perform symbolic pre-processing for richer and more accurate results, which is not possible in MatLab because of the design. This overall concept applies to the vast majority of Mathematica’s commands when compared to MatLab. Engineers and other groups on campus value the following functionality, which is unique to Mathematica:
  • Very sophisticated symbolic algorithms for closed-form solutions to problems
  • Much easier to create mouse-driven interfaces to visualize variations in equations or simulations,
  • The highest quality and most accurate graphics engine available for symbolic and numeric graphics,
  • Support for both machine precision and arbitrary precision,
  • Automatic switching between algorithms for best results,
  • Solves any order ODE (rather than only first-order in MatLab),
  • Integration for any n-dimensions (rather than only 3 in MatLab),
  • Wolfram Language included to program in procedural, functional, object-oriented, or rule-based style makes language easier to learn (rather than procedural only in MatLab),
  • Mathematica’s  high-level language requires less code to develop algorithms or ideas than MatLab
  • Text and equation typesetting document interface with slideshow mode (not available in MatLab),
  • Load-on-demand data sets to use in addition to importing a wide variety of types of data
  • IDE based on Eclipse, which researchers more commonly know and work with (rather than MatLab’s home-grown IDE).
  • Import of MatLab data sets supported for high-quality rendering of MatLab results in Mathematica

To learn more about Matlab and access it, click here.

For assistance with using the Mathematica software:
  • College of Arts and Sciences users can contact the CAS IT help desk by phone at 205-975-4500, by e-mail at casit@uab.edu or online at uab.edu/casit
  • School of Engineering users can contact Tommy Foley at 205-934-8477 or by e-mail at tfoley@uab.edu
  • All other schools/departments should contact Tony Schaudt, Wolfram Research Inc., at 800-965-3726, ext. 5588, or by e-mail at troys@wolfram.com

Wednesday, 10 December 2014 09:33

Terminal server for Macs

To use Internet Explorer on a Mac, you will need to have Microsoft Remote Desktop application installed.

Instructions for installing Microsoft Remote Desktop 8.0.25189 (Downloaded via Mac App Store)
Tuesday, 28 October 2014 13:31

IT Risk Bulletins

Each month, the chief information security officers for UA, UAB, UAB Medicine and UAHuntsville publish a monthly electronic newsletter to help users avoid IT errors.

Summer 2015 | Issue No. 8

March 2015 | Issue No. 6


February 2015 | Issue No. 5


January 2015 | Issue No. 4

December 2014 | Issue No. 3


November 2014 | Issue No. 2

October 2014 | Issue No. 1
Monday, 04 August 2014 16:39

Key performance indicators

UAB IT has developed a set of Key Performance Indicators that report various statistics to help UAB IT better understand and improve on how we interact with customers and respond to their needs.

The KPI charts measure, for example, how tickets are submitted to AskIT, the kind of issues for which customers are seeking help, the length of time tickets are open and the scores from customer satisfaction surveys/feedback.

Setting goals, measuring the results, communicating to our customers and acting on these Key Performance Indicators are critical to UAB IT's becoming a more service-oriented organization.

KPI charts by month:

March 2015

February 2015

January 2015

December 2014


November 2014

October 2014


September 2014


August 2014


July 2014


June 2014
Wednesday, 09 July 2014 11:42

InCommon for SSL server certificates

UAB IT has contracted with InCommon to provide Comodo SSL server certificates for the uab.edu domain. 

Any UAB department using a certificate ending in uab.edu can use the service at no cost. UAB IT pays a yearly fee that covers all certificates.

For regular SSL server certificates, the server administrator can order them here.

For wildcard certificates and multiple domain name certificates, the server administrator should send a request to AskIT with all of the details and a valid CSR (Certificate Signing Request), and the request will be routed through Data Security and the Unix team.