Monday, 01 February 2016 15:06

Register for easy BlazerID password reset

Beginning Feb. 2, users will be prompted to register a phone number or non-UAB email address during the existing password change process, if they have not already signed up with those services.

Having a phone or email address registered with the UAB eNotify service gives users a quick way to reset a forgotten BlazerID password — without having to wait for a follow-up call from AskIT.

Password reset codes can be sent as alerts via text message, voice call or email. The service is also used to deliver Oracle RedFlag alerts to UAB employees when direct deposit, tax withholding or personal information is updated via Oracle Self Service.

Outside of the password change process, B-Alert and eNotify registrations can be updated at any time through the uab.edu/enotify site.

Beginning May 1, all users will be required to sign up for eNotify password reset alerts, and this will be enforced during password changes as needed. Until May 1, sign-up is optional but highly recommended.

"This will free IT staff from a large percentage of time that is now occupied with password resets," Deputy CIO Robert Howard said. "You can get your password reset more quickly, and we can do the work that is most important to the university."

Here is a sample screenshot of the new form which will promot for B-Alert/eNotify registration:

ChangePasswordENSpage
Wednesday, 27 January 2016 09:41

New self-service portal to launch next week

UAB IT will launch its new self-service portal on Feb. 2. Customers will be able to search a service catalog and order services; search for knowledge articles; and report problems with services.

When the self-service portal launches, it will be accessed from the “Need help? AskIT” button on the front page of the UAB IT web site at uab.edu/it. 

The current AskIT page, the A to Z list of IT solutions and the FAQs will be replaced with the portal. In the new portal, the service listings will be accessed through the service catalog (searchable by category or constituent group and through an A to Z list), and the FAQs will be located within an expanded knowledge base that also has new articles about a variety of software and hardware items.

Users will need to log in with a BlazerID and password to access the service catalog and knowledge base and to report problems with services. Users will be able to check the status of their requests and problem tickets within the new portal.

The interface is intuitive, but details about how to use the site will be posted when the new portal launches. The new self-service site is a work in progress, and enhancements and changes are anticipated post go-live.
Tuesday, 12 January 2016 16:19

IITS Videoconferencing Service

Housed on the UAB campus, IITS (Intercampus Interactive Telepresence System) offers a state-of-the-art videoconferencing network. IITS is a secure, HIPAA compliant videoconferencing network offering bridging, desktop and cloud videoconferencing. All services are free of charge for administrators, faculty, staff and students conducting university business. UAB has several videoconferencing locations that are connected to IITS. These sites are equipped with video monitors, cameras, visual presenters, and other equipment necessary to conduct telepresence meetings and/or classes. These facilities enable the user to hold visual conversations with virtual full motion, examine or display drawings, charts, and documents, and/or conduct effective training sessions.

Using the IITS, you may conference with any compressed digital video room(s), desktops or mobile devices in the world. For more information on IITS services or to schedule a meeting or class, visit http://.iits.uasystem.ua.edu or call IITS at 205-975-6854.
Thursday, 05 November 2015 09:27

Recommended Computer Specs for Students

2015-2016 UAB IT Recommendations

 Apple/Mac: Laptop
MINIMUM    
CPU: Intel i5 Processor        
RAM (Memory): 4GB
Hard Disk: 128GB SSD
Operating System: Mac OS X 10.10
Networking: 802.11n/ac

RECOMMENDED
CPU: Intel i5 Processor or Higher
RAM(Memory): 8GB or Higher
Hard Disk: 256GB SSD or Larger
Operating System: Mac OS 10.11
Networking: 802.11n/ac

 Apple/Mac: Desktop
MINIMUM
CPU: Intel i5 Processor
RAM (Memory): 8GB
Hard Disk: 500GB 5400 rpm Serial ATA Drive
Operating System: Mac OS X 10.10
Networking: 802.11n/ac; 10/100/1000 LAN port

RECOMMENDED
CPU: Intel i5 Processor or Higher
RAM (Memory): 8GB or Higher
Hard Disk: 256GB SSD or Larger
Operating System: Mac OS X 10.11
Networking: 802.11n/ac; 10/100/1000 LAN port

 Microsoft Windows PC: Laptop
MINIMUM
CPU: Intel i3 Processor
RAM (Memory): 4GB
Hard Disk 128GB SSD
Operating System: Windows 7
Networking: 802.11n/ac

RECOMMENDED
CPU: Intel i5 Processor or Higher
RAM (Memory): 8GB or Higher
Hard Disk: 256GB SSD or Larger
Operating System: Windows 10
Networking: 802.11n/ac

 Microsoft Windows PC: Desktop
MINIMUM
CPU: Intel i5 Processor
RAM (Memory): 8GB
Hard Disk: 128GB SSD
Operating System: Windows 7
Networking: 10/100/1000 LAN port; 802.11n/ac

RECOMMENDED
CPU: Intel i5 Processor or Higher
RAM (Memory): 8GB or Higher
Hard Disk: 256GB SSD or Larger
Operating System: Windows 7 or Later
Networking: 10/100/1000 LAN port; 802.11n/ac




O365

UAB faculty and staff have access to Microsoft Office 365 to download Office products such as Microsoft Word, Excel and PowerPoint — and they can also use those applications in the cloud, where each user also has 1TB of storage in a OneDrive account. Individual file sizes are limited to 2GB. Note: Consult with your school or department IT support before installing Office 365 on your office computer because an Office volume license is available for on-campus use. 

Should you not be able to find the answers you need through the links below, please contact AskIT.

OneDrive is only available for UAB campus faculty and staff; it is not currently available for UAB Medicine staff.

Access Office 365

Install Office on your PC or Mac with Office 365 for Business

When you use the latest version of Office with Office 365 for business, you can edit and review Office files from virtually anywhere you can use your computer, mobile device, or web browser. 

Depending on which type of Office 365 account you have, you can download the latest version of Office with Office 365.

To install the latest version of Office 

Sign in to Office 365 by using your BlazerID.

At the top right of the page, click Settings > Office 365 Settings.
Click Software.
On the Office page, select a Language, then click Install.

Note: Office installs the 32-bit version on your PC by default, even if your computer is running a 64-bit version of Windows. 

Watch this video to learn about using Office and Office Web Apps in Office 365.

Deactivate an installation on either a PC or a Mac

If you’ve already installed the latest version of Office with Office 365 on five computers that you use and you want to install Office on a sixth computer, you can do that by first deactivating an installation on one of your current computers.

Go to Software > Office. Click Deactivate next to the computer you want to deactivate the installation from.

Troubleshoot your Office installation

When you’re installing, you may get a "Something went wrong…” error. If you get a different error, see General troubleshooting for installing Office 2013 and Office 365

More information

You may have noticed that how you get the latest version of Office is different from previous versions of Office. The latest version of Office with Office 365 is offered as a subscription. Also, the Office applications are packaged together for faster download and installation. Once you’ve installed Office, you can delete the shortcuts to the programs that you don’t need. If you need to, you can run different versions of Office products, like Excel 2013 and Excel 2010, side-by-side on the same computer.

You can install the latest version of Office on up to five computers that you use. After you’ve completed the installation, make sure you have automatic updates turned on.

Depending on your operating system, here’s what Office includes:

  • Office on your PC includes Access, Excel, OneNote, Outlook, PowerPoint, Publisher and Word.

  • Office on your Mac includes Excel, Outlook, PowerPoint and Word.

Also know that Mac users can install Lync separately.

Note: You can also install the latest version of Office on your Surface Pro. You'll have the same programs as Office on a PC.

You can also use Office 365 with Office 2010 or Office 2007 or Office for Mac 2011.

Learn more about getting started with Office 365 and Office Web Apps in Office 365, and how to use Office 365 on mobile devices.



OneDrive

Create and store your Office documents and more on OneDrive Pro for your personal documents. Faculty and staff have 1TB of storage free on OneDrive. 

For details on how to access OneDrive, refer to this guide.

Thursday, 10 September 2015 15:32

Encryption guidance

Data that are supported by federal funding must be protected by encryption that meets the federal encryption standard: FIPS 140-2.

If users are unsure about the sharing of UAB data, they can contact UAB IT's Enterprise Information Security unit for help determining the right protection to use.

7-Zip is open source software used to compress or zip files secured with encryption. When you send or transfer files that contain Personal Identifiable Information (PII) or other confidential and sensitive data the files must be encrypted to ensure they are protected from unauthorized disclosure.

7-Zip, like WinZip, creates a container called an archive that holds the files to be protected. That archive can be encrypted and protected with a password. 7-Zip is free software that can create Zip files that can be opened with WinZip or other similar programs.

To obtain a copy of 7-Zip please see http://www.7-zip.org/ and select the Download link.

Once the software is installed please follow these steps to encrypt a file or folder.

Step 1: Right click on the file / folder to be encrypted.

Step 2: Select “7-Zip” then “Add to archive…”

Step 3: In the Add to Archive window change the name of the archive you wish to create.

Step 4: Change the Archive format to “Zip."

Step 5: Change the Encryption Method to “AES-256."

There is a trade-off between using AES-256 and ZipCrypto. AES-256 is proven much more secure than ZipCrypto, but if you select AES-256 the recipient of the zip file may have to install 7-zip or another zip program to read the file contents. Selecting ZipCrypto may allow users to open the zip file in Windows without a zip program, but it does not provide adequate protection against attackers with modern cracking tools.

It is strongly recommended to use AES-256 to protect sensitive and confidential data.

Step 6: Enter a Password. Use a strong password with at least 8 characters and containing upper and lower letters and a minimum of one number.

Step 7: Select “OK” to create the encrypted archive file. The new archive file will be located in the same folder as the original.

Best security practices recommend that you do not email the password with the Zip file as it could be intercepted in transit. It is better to call the recipient of the Zip file and convey the password over the phone.




The UAB Enterprise Information Security Department (EISD) is sponsoring a National CyberSecurity Awareness Month Video Contest for currently enrolled undergraduate students.

The top three winning submissions will be announced via email and signage

There is no entry fee. The deadline for submission is noon, Friday, Oct. 23, 2015.


ELIGIBILITY: Prizes in this contest will be awarded to the best video submitted by an individual or group of currently enrolled undergraduate students. Participating students must be at least 19 years of age by September 5, 2015.

TO ENTER: During the contest period, sign up for a free YouTube account and follow the online instructions for registration.  The video’s format and size must follow YouTube’s video upload guidelines.

YouTube is not a sponsor of this contest.  Lastly the Contest Entry form must be read, completely filled out and submitted before the submission deadline.  Uploaded entries without a submitted entry form will be disqualified.  Groups cannot have more than four total members.

Your submission must:

  • Creatively demonstrate your perceived understanding of one of the following topic areas
    • Keep a Clean Machine
    • Protect Your Personal Information
    • Connect with Care
    • Be Web Wise
    • Be a Good Online Citizen
  • Be 1 minute or less in duration without credits
  • Must be an original and unique recording created by the submitters entered on the submitter form
  • Must be recorded during the submission period (September 5 – October 9).
  • Must comply with all of these submission guidelines and rules as stated in this document

SUBMISSION GUIDELINES: Submissions cannot misrepresent, defame, or have disparaging remarks about the University of Alabama at Birmingham its administration, staff, employees, faculty, students, services or products.  The EISD reserves the right to and will monitor or screen submissions prior to posting them.  By providing a submission, the submitter grants EISD an exclusive, perpetual, transferable license to copy, publish, broadcast, display, distribute, use, edit, translate, alter, combine with other material, reuse and adapt any or all portions of the submissions in any way and for any purpose whatsoever, at any time now or in the future.  Submissions that are not in accordance with the guidelines as stated herein or are not received by the contest submission deadline will be disqualified.  Submissions cannot (1) be sexually explicit or suggestive, violent or derogatory of any ethnic, racial, gender, religious, professional or age group, profane or pornographic, contain nudity or any materially dangerous activity; (2) promote alcohol, illegal drugs, tobacco, firearms/weapons (or the use of any of the foregoing), any activities that may appear unsafe or dangerous, or any particular political agenda or message; (3) promote illegal behavior; (4) promote violence; (5) contain trademarks, logos or trade dress owned by others or advertise or promote any brand or product of any kind (other than the UAB trademarks, logos, trade dress, brands or products); (6) contain any personal identification, such as license plate numbers, personal names, email addresses or street addresses without permission; (7) cannot be in violation of any of the local and national laws in the country of origin.

By submitting a submission you warrant and represent that it: (a) is your or your teams original work, (b) has not been previously published, (c) has not received previous awards, (d) does not infringe upon the copyrights, trademarks, rights of privacy, publicity or other intellectual property or other rights of any person or entity; (e) that you/your team have obtained permission from a person who is used in the submission whose name, likeness or voice is used in the submission.

CONTEST JUDGING: During the contest judging period, submissions will be judged on the following criteria (1) 60 percent – delivery of topic; (2) 40 percent – originality & creativity.  The top three finalists will be determined by the highest cumulative scores awarded by the judges.  Tied submissions will be broken by the highest score awarded in the first topic criteria.  If the tie continues, then it will be broken by the highest score awarded in the second criteria.

PRIZE DETAILS: The first place prize of $250 will be awarded to the individual entry that receives the most votes.  Additional prizes may be awarded to the second and third place entries.

Thursday, 30 July 2015 15:18

Digital signage

SignageScreens copy
UAB IT offers an inclusive digital signage solution to campus departments and schools.

Digital signage offers dynamic, vibrant messaging with easily adaptable, branded content. With proper hardware, signs can even be interactive.


  • Multiple layouts to choose from
  • Automatic emergency notification integration (coming soon)
  • Branded content with department name
  • Media flexibility: Videos, slideshows, live TV (with proper hardware), flash content, HTML 5, RSS feeds, weather, news and Web pages
  • Touch functionality (with proper hardware)
  • Easily managed and maintained media via a simple web interface
  • Role assignment for multiple layers of approval

  • A one-time fee includes the TV, PC, mounting, installation, initial configuration, network and power installation. Cost will vary depending on the type and amount of equipment.
  • A small monthly fee per sign will be assessed to cover the cost of server maintenance, player licensing and local PC support.
  • We will assist with setting up new features as they are requested. Any custom requests may be charged an hourly rate.

  • Submit a request to AskIT.
  • Determine the location for your signs (high-traffic areas, indoors and outdoors).
  • Choose the personnel in your department who will manage content.
  • UAB IT will handle the rest with your approval of the cost: purchasing equipment, network, scheduling installation, training your staff on how to manage content.
Thursday, 16 July 2015 12:53

Cyber Security Initiative

Protecting UAB's digital assets is one of our core responsibilities. As part of an initiative to protect UAB's assets and inventory servers and workstations, UAB IT is making Microsoft SCCM available at no cost to all areas of campus. 

Having all of the asset information in and managed by a single system is critical to maintaining a secure computing environment.
















Thursday, 28 May 2015 12:35

ChemOffice Professional

ChemOffice Professional is a scientifically intelligent, integrated suite of personal productivity tools that enables scientists and researchers to capture, store, retrieve and share data and information on compounds, reactions, materials and their properties. ChemOffice Professional helps chemists and biologists to efficiently keep track of their work, visualize and gain a deeper understanding of their results and correlate biological activity with chemical structures. ChemOffice Professional is available to UAB students, faculty and staff through a site license arranged by the College of Arts & Sciences. 


Visit
http://sitelicense.cambridgesoft.com/sitelicense.cfm?sid=2085

Account Verification
Enter valid institution email address.

    • Only emails with valid domain(s) have access to site subscription

Account Verification
Click "Continue" on account verification screen.

PerkinElmer Informatics User Account

    • Sign up for a new PerkinElmer Informatics User Account or login to an existing account.
    • If you have an existing CS User Account, email confirmations will be sent to the email@[institution domain] and not the address of the existing account
    • Account registration is required to access online databases

Download Software

    • Download the software and manual after registration is complete
    • Access to included databases is automatic after registration is complete. To manage database subscriptions, login to your CS User Account and click "Manage Database Subscriptions
    • An email will be sent with instructions to access software and/or database

Activate your software

    • When you start installing your PerkinElmer Informatics software, you will be asked to Activate. If you wish to activate at a later time, you can choose to "Activate Later." Detailed Activation Instructions

PerkinElmer Informatics User Account



For technical questions and support, click here.
For support, contact Katherine D.V. Hughes at kdvhughes@uab.edu or Bradford Bondurant at brafo88@uab.edu.