December 10, 2014

Terminal server for Macs

To use Internet Explorer on a Mac, you will need to have Microsoft Remote Desktop application installed.

Instructions for installing Microsoft Remote Desktop 8.0.25189 (Downloaded via Mac App Store)
October 28, 2014

IT Risk Bulletins

Each month, the chief information security officers for UA, UAB, UAB Medicine and UAHuntsville publish a monthly electronic newsletter to help users avoid IT errors.

December 2014 | Issue No. 3

November 2014 | Issue No. 2

October 2014 | Issue No. 1
UAB IT has developed a set of Key Performance Indicators that report various statistics to help UAB IT better understand and improve on how we interact with customers and respond to their needs.

The KPI charts measure, for example, how tickets are submitted to AskIT, the kind of issues for which customers are seeking help, the length of time tickets are open and the scores from customer satisfaction surveys/feedback.

Setting goals, measuring the results, communicating to our customers and acting on these Key Performance Indicators are critical to UAB IT's becoming a more service-oriented organization.

KPI charts by month:

November 2014

October 2014


September 2014


August 2014


July 2014


June 2014

UAB IT has contracted with InCommon to provide Comodo SSL server certificates for the uab.edu domain. 

Any UAB department using a certificate ending in uab.edu can use the service at no cost. UAB IT pays a yearly fee that covers all certificates.

For regular SSL server certificates, the server administrator can order them here.

For wildcard certificates and multiple domain name certificates, the server administrator should send a request to AskIT with all of the details and a valid CSR (Certificate Signing Request), and the request will be routed through Data Security and the Unix team.

 

 

 

 

 

 

Microsoft Office 365, a new cloud-based platform for e-mail, file storage, and Microsoft Office applications (Word, PowerPoint, Excel) is now the standard email for students (effective May 2014). This new service provides students with the following benefits:

  • 50 GB of e-mail space, an increase of 49 GB from the current service
  • 25 GB of free file storage, an increase of 24 GB from the current service
  • Access to Microsoft Office applications from laptops, tablets, and other mobile devices
  • A single web interface to access all of the above features

Students who prefer to work offline will be able to download the Office applications and continue using their preferred e-mail clients.

We expect all students to be transitioned to the Office 365 service by June 30, 2014. For more information and how the transition will occur please visit our Office 365 for Students info page.

Desktop Web Conferencing


WebEx imageCisco's WebEx conferencing product allows you to collaborate with colleagues across your organization, or halfway across the planet. You can meet online and share files, information, and expertise. WebEx solutions are meant to increase productivity while keeping you connected.UAB has negotiated a master agreement with WebEx that allows UAB faculty and staff to subscribe to certain enterprise subscriptions.  See the information below for details. 
Ready to order? 

August 13, 2013

Browser Information

Supported Browsers & Operating Systems for Blackboard Learn

Certified: fully tested and supported.
Compatible: partially tested but should function properly.
Provisional: future technologies considered supported by Blackboard Support.
Unsupported: either impossible or not tested.

Microsoft Windows Operating System
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Apple Mac OS Operating System
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  • Internet Explorer 8 and Internet Explorer 9 are tested in Standards Mode. Some known issues can be resolved by using Compatibility Mode (emulates IE7 behavior).
  • Both Google Chrome and Mozilla Firefox have moved to a rapid release cycle. At the time of testing, Chrome 16.0 and Firefox 9.0 were the latest available versions. Since then, new stable versions may have been released and widely adopted. Blackboard is supporting all newer stable versions of Chrome and Firefox.
August 12, 2013

Screensync

SyncSpaceSync Space

Sync Space for iPad provides a zoom able drawing space that can be shared in real-time over the net a sort of shared whiteboard. Turn on synchronization and send a link to the document to others who will be able to see your drawing and also make changes using Sync Space.

The resulting drawings can be posted to Twitter, 37 Signals' Campfire and Face book or emailed as a PDF.

lt’s the perfect whiteboard replacement for distributed teams. See a demonstration video a tour web site.