Network resources are the fundamental infrastructure connecting you to a world of information. High speed networks carry data rapidly across campus and connect UAB to institutions across a leading-edge national infrastructure. Dedicated network resources support transparent access to computational and collaboration resources whether they are on campus or across the nation.
Using the UAB Wireless Network
UAB IT provides a wireless network in support of the academic, research, and administrative work of the UAB community. This wireless network serves classrooms, common areas, green spaces, and many other popular areas around campus.
To use this network, you must have a computer with a wireless network adapter. Three wireless networks are available:
- UAB wifi-nac
- Provides a more secure and seamless wireless environment for all UAB wireless network users. uabwifi-nac is the recommended wireless network for all wireless users and is currently the only wireless network available to students.
- UAB wifi
- UABVisitor (for guest access use only)
Issues with WiFi
The following tools and services are recommended for use when most of the participants are off campus such as during an emergency.
|How Do I Access My Computer When Off Campus|
For those who are allowed to access your computer from off campus, please click on the type of machine you use for step-by-step instructions. Please note: part of these instructions must be performed from your work computer in advance (e.g. determining the IP address of your computer, and in Mac OS X 10.5.x you will need to enable screen sharing on your work machine).
|How Do I Make Phone Calls When Off Campus|
UAB Cell Phone
Employees, with manager's approval, can request cell phone services.
|How Do I Hold Meetings When Off Campus|
AT&T Telephone Conferencing
Telephone based conference bridge numbers provided by AT&T can be obtained through the IT billing office. Note: When on campus, there are tools that are better suited and available at no cost.
Desktop Web Conferencing / Microsoft Live Meeting
|How Do I Access Email When Off Campus|
Outlook Web Access (OWA) provides the user the ability to access their email from any computer connected to the Internet.
|How Do I Access Voicemail When Off Campus|
To access your voicemail off campus, dial one of these numbers and follow the prompts: 934-6245, 975-6245, or 996-6245.
Any one-time message addressed to multiple recipients that needs to be sent from a "special" address rather than a user’s personal address is considered a mass email. Mass e-mails sent to all faculty, staff and students are reserved for special circumstances and require special permissions based upon organizational hierarchy. Ultimately, these requests will require approval from the Office of the Provost. To initiate the process, please complete the AskIT Mass Email Request form. Once the permissions are granted, Central IT will construct the lists and send the e-mail. When submitting your request, please indicate the required send date and allow seven business days for completion of the request. These requests are handled by Infrastructure Services.
- Emails to large numbers must be approved based upon the organizational hierarchy. If the message is addressed to all faculty, staff and students, then a Provost/President level approval is required. Deans can approve for their school, VP for Student Affairs can send to all students, etc.
- Sending to recipient addresses that are not in the phonebook is problematic, and may cause complaints and/or outside mail services to block email from UAB. If this is required, special approval will be needed.
- Date and Time: Date and time to send the message (off hours if possible), at least 7 days before the mailing is to be sent.
- From: A valid From: address must be provided (usually a Resources or other non-personal departmental account); if none is provided, the requestor’s address will be used.
- Subject: Requestor must provide a Subject: line for the message.
- Format: The preferred format is text-only; any additional formatting may be lost or altered.
- Links: If the message has clickable links embedded in it, the visible URL must match the "real" URL, or the message will most likely be flagged as a phishing attempt and rejected by some mail systems.
- Recipients: Recipient email addresses (to request a subset of Faculty/Students/Employees, the ticket must be assigned to both TUCC: Bill Laughlin and UNIX Group: Ed Harris)
- BlazerID (preferred)
- Banner ID #
- Oracle ID #
A report will be sent to the requestor containing the number of emails sent, and the number and addresses not sent with reason. If time permits, this info will be provided before the email is sent.
If a major discrepancy is found, the email will not be sent until the requestor is consulted. If necessary approvals are not submitted within this timeframe, the email will be delayed. A copy of the approval must be attached to the Footprints ticket before sending the email.
UAB Campus Email Service Description
UAB has deployed Microsoft Exchange, a messaging and collaboration software product, as its campus email system. This service has been designed for high availability, performance, security, and growth. Extensive database redundancy, and off-site disaster recovery, minimizes downtime during failures or scheduled maintenance.
The system features email, calendaring, contact, and task management functions. Additionally, UAB campus directory information can be accessed from within the system’s Global Address List (GAL) to facilitate contact with other users across the institution. Spam filtering, anti-virus protection, and data encryption are included to mitigate risks.
Email Service Support and Access
To setup a new email account, please visit www.uab.edu/blazerid, select “Get a UAB E-mail Account” from the links on the left side of the page, log in, and follow the appropriate instructions.
The email service can be accessed from a web browser by visiting https://mail.ad.uab.edu. In addition to the web interface, users may access the service using an email client such as Outlook or by using an appropriately configured mobile device. Supported mobile devices include most iPhone, iPad, Blackberry, Windows Mobile, and Android devices.
Student mailboxes are limited to 1 GB of space. Staff and Faculty may have larger mailboxes and may request email archive support for email storage beyond 5 GB. All attachments are limited to 30 MB in size. Larger files should be transferred using the UAB Drop Box: http://dropbox.dpo.uab.edu
To review UAB’s latest best practice guidance pertaining to email, please visit http://www.uab.edu/it/home/component/k2/item/176-email-best-practices.
Email FAQs can be found here: http://www.uab.edu/it/home/email-faq
Technical Details for Email Access
The email service may be accessed using any properly configured client that relies on POP or IMAP. The latest version of most web browsers may also be used as well as ActiveSync mobile devices. Please note that any device or email client using one these methods to connect with the system must support the use of SSL encryption.
Supported MAPI-based clients include Outlook 2007 and later for Windows PCs. Mac clients supported via Exchange Web Services include Entourage 2008 Web Services Edition and Outlook 2011.