This service is intended for real-time distribution of e-mail and attachments to related dynamic populations of employees and students. Users must be specifically authorized to distribute to these populations.

In its most direct form, authorized persons can utilize PEBBLES by sending e-mail to specially formatted e-mail addresses, where the username of the address indicates a criteria for distribution. The criteria can include Oracle orgunits, school and academic department codes, class levels, and so on.

Because remembering all of the possible criteria can be confusing, the PEBBLES Wizard is available for determining and managing its distribution addresses.

A few examples of direct PEBBLES addresses include:

  • 19@pebbles.dpo.uab.edu - distribute to all employees under Oracle unit 19 (Vice President of Information Technology)
  • 19-status01@pebbles... - distribute to all full-time employees under VPIT
  • PA-STU@pebbles... - distribute to all students in the Public Administration program
  • EE-GRAD-STU@pebbles... - distribute to all graduate students in Electrical Engineering

Collaboration resources are tools and technologies that enable members of the UAB community to transparently engage with partners across campus and around the globe.

Available tools include wikis, mailing lists, blogs, content management, software development and other tools to help maintain a presence on the web.

To facilitate interaction with peers at other institutions, we interface to a number of regional and national initiatives including:

January 01, 2012

Research Network

Network resources are the fundamental infrastructure connecting you to a world of information.  High speed networks carry data rapidly across campus and connect UAB to institutions across a leading-edge national  infrastructure.  Dedicated network resources support transparent access to computational and collaboration resources whether they are on campus or across the nation.

The following tools and services are recommended for use when most of the participants are off campus such as during an emergency.

  How Do I Access My Computer When Off Campus

For those who are allowed to access your computer from off campus, please click on the type of machine you use for step-by-step instructions. Please note: part of these instructions must be performed from your work computer in advance (e.g. determining the IP address of your computer, and in Mac OS X 10.5.x you will need to enable screen sharing on your work machine).

How to access your work computer remotely: Windows  | Mac

  How Do I Make Phone Calls When Off Campus

UAB Cell Phone

Employees, with manager's approval, can request cell phone services.

  How Do I Hold Meetings When Off Campus

AT&T Telephone Conferencing

Telephone based conference bridge numbers provided by AT&T can be obtained through the IT billing office. Note: When on campus, there are tools that are better suited and available at no cost.

Desktop Web Conferencing / Microsoft Live Meeting

The Microsoft Live Meeting Service allows you to collaborate with other participants – online and in real-time – with powerful and easy to use document, application, and desktop sharing features.

 

 

  How Do I Access Email When Off Campus

Outlook Web Access (OWA) provides the user the ability to access their email from any computer connected to the Internet.

 

 

  How Do I Access Voicemail When Off Campus

To access your voicemail off campus, dial one of these numbers and follow the prompts: 934-6245, 975-6245, or 996-6245.

 

 

Please feel free to contact us with any questions through our help desk, AskIT, by email or phone at 205-996-5555.

January 01, 2012

Mass Email Requests

Any one-time message addressed to multiple recipients that needs to be sent from a "special" address rather than a user’spersonal address is considered a mass email. Mass emails sent to all faculty, staff and students are reserved for special circumstances and require special permissions based upon organizational hierarchy. Ultimately, these requests will require approval from UAB Internal Communications. To initiate the process, please complete the AskIT Mass Email Request form. Once all approvals are granted, Central IT will construct the list and send the email. Allow seven (7) business days for completion of the request.

General criteria for campuswide emails

UAB recognizes faculty, staff and students have an interest in keeping their accounts free of emails that are unsolicited and, perhaps, irrelevant to them. To reinforce best practices, these guidelines address instances in which campuswide mass email requests will be considered and approved:

  • The message should relate to changes in programs, policies or procedures that may require action — or limit it.
  • The message should be relevant to most members of the UAB community in the context of their role within the university.
  • The message should be time-sensitive.

Requests that do not meet these criteria may not be approved, and requestors will be directed to Best Practices for Internal Electronic Communications to learn more about other ways to reach intended audiences.

Checklist for submitting and fulfilling requests

  1. 1. Obtain needed approvals first:
    • Emails to large numbers must be approved based upon the organizational hierarchy. If the message is addressed to all faculty, staff and students, approval is required from UAB University Relations. Deans can approve a targeted distribution within their school, and a vice president can send to all members of their division, etc.
      Sending to recipient addresses that are not in the UAB Directory is problematic and may cause complaints and/or outside mail services to block email from UAB. If this is required, special approval will be needed.
  2. 2. Provide all required content elements:
    • A Date and time to send the message (off hours if possible), at least seven days before the mailing is to be sent.
    • A valid From: address must be provided (usually a Resources or other non-personal departmental account); if none is provided, the requestor’s address will be used.
    • A Subject: line for the message.
    • The full body of text as it is to appear in the email distribution. Note: if the message has clickable links embedded in it, the visible URL must match the real URL, or the message will most likely be flagged as a phishing attempt and rejected by some mail systems.
    Links: If the message has clickable links embedded in it, the visible URL must match the "real" URL, or the message will most likely be flagged as a phishing attempt and rejected by some mail systems.
September 19, 2012

Spamblocker

Spamblocker Features Summary

UAB's Spamblocker service protects all users of Central Exchange and all @uab.edu email addresses. The following is a brief summary of the features provided by this service. For more information, please refer to the Spamblocker User Instructions.

The Spamblocker service classifies messages as "Adult Spam," "Definite Spam," "Possible Spam," or "Not Spam".  All users are protected from spam on a default level preset by the Information Security department.  If users choose to do so, they can select one of the three other policy settings. The Aggressive policy automatically deletes "Adult Spam" and "Definite Spam", while "Possible Spam" is sent to quarantine and "Not Spam" is sent to the user's inbox.  The Cautious Plus (same as the Default policy) policy automatically deletes "Adult Spam", while "Definite Spam" and "Possible Spam" are sent to quarantine and "Not Spam is sent to the user's inbox.  The Cautious policy sends "Adult Spam", "Definite Spam" and "Possible Spam" to quarantine, while "Not Spam" is sent to the user's inbox.  User can choose to opt out altogether, allowing all messages of any classification to be sent to their inbox.  All policies and their affect on spam are summarized in the chart below:

 

Spam Results

Policy

Adult Spam

Definite Spam

Possible Spam

Not Spam

Default*

Discarded

Discarded

Quarantined

Inbox

Aggressive

Discarded

Discarded

Quarantined

Inbox

Cautious Plus

Discarded

Quarantined

Quarantined

Inbox

Cautious

Quarantined

Quarantined

Quarantined

Inbox

None

Inbox

Inbox

Inbox

Inbox

*The "Default" policy is equivalent to the "Agressive" policy.

The following is a list of new spam blocking features, and a brief description:

Digest Email - Users will receive a daily email digest listing all emails being held in Quarantine from the previous day.  It will appear in their inbox from the address 'spamblocker@uab.edu'.  If ignored, quarantined messages will be automatically deleted after 7 days.  *Note:  If the user does not wish to receive the digest daily, there is an option to turn off this feature.  The following actions can be taken from the digest email:

  • View a message that is sent to Quarantine.  The user will be prompted to log into the Spamblocker program prior to viewing the message.
  • Release a message from Quarantine and send to the user's inbox.
  • Safelist a message if a user chooses to add a sender to the Safe Senders List.  The system will then recognize the address as safe and forward any future emails from this address to the user's inbox.
  • Not Spam allows the system to recognize that the message is legitimate, and comparable messages sent in the future should not be marked as spam.
  • Request a New End User Digest allows users to receive an updated copy of their digest.
  • Request a Safe/Blocked Senders List allows users to receive a message listing email addresses and domains that are in their Safe Senders List and Blocked Senders List.
  • Manage My Account takes the user to the Spamblocker login screen where they can log in to manage their lists, profile and quarantine.

Lists - From this section, users can view and manage their Safe Senders List and Blocked Senders List.  Lists give the user the additional functionality of managing email from specific email addresses.  To view either of the lists, click the link in the left side navigation bar on the User Account screen.  From both the Safe Senders List and Blocked Senders List, the user can take the following actions:

  • Logout - Logs users out of their Spamblocker account.
  • New - Allows users to enter an address to be added to a list.
  • Edit - Allows users to edit a selected sender's email address.
  • Delete - Allows users to delete the selected email addresses from a list.
  • Lists - Helpful functions that allow users to Select All of the email addresses, Unselect All of the email address, Request Digest be emailed to them or Refresh the Quarantine list view.

Profiles (Spam Blocking Policies) - From this section, users can edit their Settings and Account.  To view either of these, click the link in the left side navigation bar on the User Account screen. 

  • Settings allows users to change functions in Spamblocker that will effect what email is blocked and the receipt of a daily digest.  *Note:  Users only need to take action if they wish to change their default settings.  Users may perform the following functions:
  1. Send digest with new messages in my Spamblocker - End User Digest - The default setting is that users will receive an End User Digest daily each morning.  If the user does not wish to receive the digest, they should deselect this option and select Save to finalize.
  2. Send digest even when I have no messges in my Spamblocker - End User Digest - By default, users will not receive an End User Digest if no emails have been classified as spam during the previous day.  If the user wishes to receive a digest even though there are no new spam emails, they should choose this option and select Save to finalize.
  3. Preferred Language - The default language is English.  If the user wants to change the language, they should choose the appropriate language and select Save to finalize.
  4. What type of spam detection do you want?  Please select a policy from the list below. - Users are initially set to the Default policy.  Users do have the option to switch policies.  If users change the current policy, they must select Save to finalize.
  • Account allows users to see which of their email aliases are being protected by Spamblocker.  If you have an account that is not listed, please contact AskIT by email, or phone at 205-996-5555.  The user may perform the following functions: 
  1. Logout - Logs users out of their Spamblocker account.
  2. Lists - Helpful functions that allow users to Request Digest be emailed to them, or Refresh the displayed list.

To make changes to your new SpamBlocker profile, please go to https://spamblocker.ad.uab.edu:10020/.

Please feel free to contact us with any questions through our help desk, askit@uab.edu">AskIT, by email or phone at 205-996-5555.