Windows Systems

•Upgrade to Windows 7

A large-scale project is underway to upgrade all university-owned computers on the UAB campus to Windows 7 by April 8, 2014. At that time, Microsoft will cease its support for Windows XP, which has been the operating system primarily used by UAB computers in recent years. As a result of Microsoft no longer supporting this operating system, XP computers will no longer receive security updates. This creates a greater chance of XP computers being infected by viruses or compromised by malware.

This leaves one budget cycle to accomplish funding of this project. Upgrading to Windows 7 for any system needing network connectivity should be completed by April 2014.

• Install IE 9 and the most recently released version of JAVA

We are updating our minimum recommendations for versions of Internet Explorer and Java as UAB systems have improved functionality to support newer browsers and the currently secure version of Java. Internet Explorer 9 and Java (latest release) are recommended for installation on Windows 7 systems.

• Windows 8 not currently recommended for use

As XP fades away, Microsoft has rolled out its newest operating system, Windows 8. The transition from XP has prompted some users to ask why IT doesn’t upgrade to Windows 8 instead of Windows 7. The answer is that Windows 8 is currently not recommended for widespread use in the UAB environment due to the following reasons:

  • Currently, not all of UAB’s business systems support Internet Explorer 10, the minimum version of IE used by Windows 8.
  • Windows 8 introduces management changes that IT is not yet ready to address.
  • Windows 8 is best used on hardware that is specifically made for Windows 8, such as touchscreen displays or touchpads. Other than the touchscreen/touchpad functionality, Windows 8 possesses similar functionality to Windows 7 from an end user’s point of view.
  • PGP (UAB’s approved laptop encryption tool) is not supported on Windows 8 laptops. A recommended alternative is Microsoft’s Bitlocker product. (See Bitlocker with windows 8 for more information)

The new voice mail platform was successfully implemented on November 15th, 2012. Archived messages were only available until December 15th, 2012.  

 

Each ethernet device is assigned a unique hardware address by the manufacturer. Manufacturers are each assigned a range of addresses that they may use in their manufacturing, so that it is not possible for two vendors to assign the same address. These hardware addresses are called MAC Addresses.

SOLUTION:

You can search by MAC number to find out what vendor's hardware you are looking for. An interactive database is available from the IEEE for this purpose. You can also check Cavebear's list of Vendor Codes

 

FEATURE INFO CODE
Abbreviated Dialing Programming *88
Abbreviated Dialing Use *Code(00-29)
Call Back (busy) *75
Call Hold *74
Call Park Activate "Transfer" + *73
Call Park Retrieve #73
Call Pickup Group *77
Call Pickup Directed 2
Call Forward All Activate *78
Call Forward All Cancel *79
Calling Line Identification Blcok (per call basis) *67
Conference 10-Party Initiate *71
Conference 10-Party Release #77
Last Number Redial ##

UAB has several options for communicating internally with faculty, staff and students. Review the ones below to determine the appropriate method to best reach your audience within UAB guidelines.

University Relations works with faculty and staff to develop and distribute institutional news and information in several ways:

  • UAB eReporter

The eReporter, an electronic newsletter, is a companion to the UAB Reporter website and the recommended alternative to mass emails. It is distributed twice weekly to all UAB employees in the campus directory. To submit news and/or information to be considered for publication, use the publicity request form at uab.edu/reporter/request-publicity.

  • UAB GreenMail

GreenMail is an electronic newsletter distributed to all UAB students on Wednesdays during the fall and spring semesters and alternate weeks during the summer, and it is the recommended alternative to mass emails. To submit news and/or information to be considered for publication, use the publicity request form at uab.edu/publicity.

  • UAB Campus Calendar

The UAB Campus Calendar is the central location for promoting all campus events. Deadlines vary by sub-calendar; submit items for inclusion at least two business days in advance of event at uab.edu/calendar.


BlazerNET

The BlazerNET welcome screen offers the option for displaying short messages on the portal for specifically targeted groups of students and/or faculty. Only messages that originate within the university and pertain to UAB will be posted.

To submit an announcement for the BlazerNET welcome screen, please provide:

  • A one- or two-sentence teaser for the message.
  • A description of the specific target audience (This can be something like "all faculty teaching in fall 2015 semester, except those in the schools of Medicine, Dentistry and Optometry" or "currently enrolled undergraduate students in the College of Arts and Sciences.")
  • The start and end date for the message to display (not to extend beyond the academic period).
  • Any necessary web links pointing to additional information.

Submit requests to Jeremy Dixon, jgdixon@uab.edu, or Chenise Ryan, cryan@uab.edu. Allow 3-5 days for requests to be fulfilled.

 

Targeted emails

IT Infrastructure Services works with faculty and staff to distribute targeted emails. For ongoing communications with specific groups within the UAB community, several options are available:

  • Listservs

Listservs are used for a defined, static audience of information recipients and are necessary for lists that include recipients outside of UAB. The audience can be determined through self-subscription, or a list owner can add and remove recipients. Listservs may be set up as a one-way distribution outlet or as a virtual discussion community to which all members can post information. To request a Listserv, contact the AskIT Help Desk at 996-5555. Once the ticket is generated, you will need to attach an email from your supervisor stating approval. Allow seven business days for the request to be processed.

  • Dynamic email lists

Dynamic email services are used for one-way information delivery to audiences whose composition may change daily, such as a specific department, a school or all occupants of a building. Each use of these services constructs its list of recipients in real-time. To request a distribution list, contact the AskIT Help Desk at 996-5555. Time required to setup a dynamic list will vary based on the selection criteria; typically 7 days should be sufficient.

 

  • Mass emails
Any one-time message addressed to multiple recipients that needs to be sent from a “special” address rather than a user’s personal address is considered a mass email. Mass emails sent to all faculty, staff and students are reserved for special circumstances and require approval from UAB Internal Communications. Mass emails sent within a school or division must be approved at the top of that hierarchy.
Review the Requirements for Mass Emails and initiate the process by completing the Mass Email Request form at uab.edu/memf. Allow seven business days for the request to be processed.

 

Personal Distribution Lists

Users may want to manage a personal distribution list for small groups that you will need to email more than once. Follow these instructions to create Personal Distribution Lists in MS Outlook.

Or, alternatively, you can create a list of emails separated by semicolons in a Notepad document and save it; when you are ready to use the list, copy and paste the email addresses into the “Bcc” field (this provides privacy for your recipients). The size limit for attachments is 30MB.

 

UAB Global Address Book

Lists maintained in the UAB Global Address Book are for UAB personnel only. They are reserved for a defined, static audience of ongoing information recipients. To set up a group email distribution list in the Address Book, please contact the AskIT Help Desk at 996-5555. Once the ticket is generated and approved, lists are set up by Infrastructure Services and managed by the Departmental OU Administrator. Please allow 24-36 hours for the request to be processed.