The new voice mail platform was successfully implemented on November 15th, 2012. Archived messages were only available until December 15th, 2012.  

Thursday, 11 October 2012 14:38

How Do I Interpret My MAC Address?


Each ethernet device is assigned a unique hardware address by the manufacturer. Manufacturers are each assigned a range of addresses that they may use in their manufacturing, so that it is not possible for two vendors to assign the same address. These hardware addresses are called MAC Addresses.


You can search by MAC number to find out what vendor's hardware you are looking for. An interactive database is available from the IEEE for this purpose. You can also check Cavebear's list of Vendor Codes


Wednesday, 03 October 2012 11:06

Telephone Feature Reference Guide

Abbreviated Dialing Programming *88
Abbreviated Dialing Use *Code(00-29)
Call Back (busy) *75
Call Hold *74
Call Park Activate "Transfer" + *73
Call Park Retrieve #73
Call Pickup Group *77
Call Pickup Directed 2
Call Forward All Activate *78
Call Forward All Cancel *79
Calling Line Identification Blcok (per call basis) *67
Conference 10-Party Initiate *71
Conference 10-Party Release #77
Last Number Redial ##

Best Practices for Internal Electronic Communications

UAB has developed several options for internal electronic communications. Please review the following instructions to determine the appropriate method of communication to best serve your purposes in compliance with UAB guidelines.


The eReporter

The eReporter, an electronic newsletter, is a companion to the UAB Reporter site and the recommended alternative to sending mass e-mails. It is distributed twice weekly to all UAB faculty and staff and subscribers. To submit news and/or information for publication, use the publicity request form online at Deadlines are Monday and Thursday at 10 a.m. for publication on Tuesdays/Fridays.



GreenMail is an electronic newsletter distributed once a week during the fall and spring semesters and every other week during the summer to all UAB students and subscribers. It is the recommended alternative to sending mass emails. To submit news and/or information for publication, use the publicity request form online at The deadline is 10 a.m. Tuesday for publication on Wednesdays.


UAB Campus Calendar

The UAB Campus Calendar is the central location for promoting all UAB campus events. Deadlines vary by sub-calendar; submit items for inclusion at least two business days in advance of event at



The BlazerNET welcome screen offers the option for displaying short messages for specifically targeted groups of students and/or faculty.

To submit an announcement for the BlazerNET welcome screen, please provide:

  • A one- or two-sentence teaser for the message.
  • A description of your specific target audience (This can be something like "all faculty teaching in fall 2015 semester, except those in the schools of Medicine, Dentistry and Optometry" or "currently enrolled undergraduate students in the College of Arts and Sciences.")
  • The start and end date for the message to display.
  • Any necessary web links pointing to additional information.

Email Lists

For ongoing communications with specific groups within the UAB community, the following options are available based on the purpose of the communications.


Listservs are used for a defined, static audience of information recipients and are necessary for lists that include recipients outside of UAB. The audience can be determined through self-subscription, or a list owner can add and remove recipients. Listservs may be set up as a one-way distribution outlet or as a virtual discussion community to which all members can post information. To request a Listserv, contact the AskIT Help Desk at 996-5555. Once the ticket is generated, you will need to attach an email from your supervisor stating approval (to speed the process, please ask your supervisor to send their approval email prior to opening the ticket). These requests are handled by Infrastructure Services. Please allow seven business days for the request to be processed.


Dynamic Email Lists

Dynamic email services are most often used for one-way information delivery to audiences whose composition may change from day or day, or even more often. Rather than relying upon statically defined memberships, each use of these services constructs its list of recipients in real-time. Distribution lists are typically developed for specific instances of communication such as sending to a specific department, a school or all occupants of a building. To request a distribution list, contact the AskIT Help Desk at 996-5555. These requests are handled by Infrastructure Services. Please allow seven business days for the request to be processed.


Mass Emails

Any one-time message addressed to multiple recipients that needs to be sent from a “special” address rather than a user’s personal address is considered a mass email. Mass emails sent to all faculty, staff and students are reserved for special circumstances and require special permissions based upon organizational hierarchy. Ultimately, these requests will require approval from UAB Internal Communications. Please go to and choose the "Submit a fully completed mass email request" option to initiate your request. A ticket will be opened automatically in the ticketing system, and you will be contacted directly. Once the permissions are granted, Central IT will construct the lists and send the email. When submitting your request, please indicate the required send date and allow seven business days for completion of the request. These requests are handled by Infrastructure Services.

Requirements for Mass E-Mails


Personal Distribution Lists

You may want to manage your own personal distribution list for groups that you will need to email more than once. When sending your message, please keep in mind that the size limit for attachments is 30MB. Click on the link below for instructions on how to construct a personal distribution list in Microsoft Outlook. Alternatively, you can create a list of emails separated by semicolons in a Notepad document and save it. When you are ready to use the list, simply copy and pasted the email addresses into the “Bcc” field (this provides privacy for your recipients, especially if some of them are non-UAB).

Instructions for Personal Distribution Lists in MS Outlook


UAB Global Address Book

Lists maintained in the UAB Global Address Book are for UAB personnel only. They are reserved for a defined, static audience of ongoing information recipients. To set up a group email distribution list in the Address Book, please contact the AskIT Help Desk at 996-5555. Once the ticket is generated and approved, lists are set up by Infrastructure Services and managed by the Departmental OU Administrator. Please allow 24-36 hours for the request to be processed.

Friday, 28 September 2012 15:52

How do I find my IP Address & Network Settings

How do I find my IP Address and Network Settings?

The IP Address and network settings are used for addressing and routing over an Ethernet network. It is your computer or printer's logical (virtual) address.

An IP Address looks like this:



Windows 7, Vista, XP

  1. Open a DOS Window (Start -> Programs -> Accessories -> Command Prompt).
  2. Type the command: ipconfig -all | more.


  1. Open System Preferences in the Dock.
  2. Click the Network tab.

If the computer is behind a firewall

  1. Go to and click the "What's my IP?" link.