Setup Autodiscover for Outlook 2010 when you’re on the UAB domain.

  1. Open Outlook 2010. The Startup Wizard displays automatically. On the first page, select Next.
  2.  

  3. On the E-mail Accounts page of the wizard, select Next again to setup the account.
  4.  

  5. On the Auto Account Setup page, Outlook may try to automatically fill in Your Name and Email Address (BlazerID@uab.edu) settings based on how you’re logged on to your computer. Make sure the information is correct, and select Next.
  6.  

  7. After selecting Next on the Auto Account Setup page of the wizard, Outlook will perform an online search to find your email server settings. Select Finish.
  8.  

How To configure Outlook 2010 while NOT on the UAB domain

  1. Open Outlook 2010. The Startup Wizard displays automatically. On the first page, select Next.
  2.  

  3. On the E-mail Accounts page of the wizard, select Next again to setup the account.
  4.  

  5. Finally, just above the Account Settings button, click Add Account. You will see the Auto Account Setup page. You will need to type in the fields Your Name, E-mail address (i.e. blazerid@uab.edu) and Password (BlazerID). Select Next.
  6.  

NOTE: If you are not sure if you are on the UAB domain, please check out our FAQ on how to determine that.

January 01, 2012

Supported Clients

The following Exchange clients are supported:  Outlook 2010, Outlook 2007, Outlook 2011 (MAC), Entourage 2008 EWS Edition, OS X Mail App.

POP/IMAP clients that known to work include: Thunderbird.  We will continue to support the Pop/IMAP Services but Pop/IMAP client support is limited.

 

  1. Open Outlook Web App (OWA). The URL is https://mail.ad.uab.edu.

  2. Sign in with your BlazerID & Password.

  3. In the top right corner, click Options> See All Options.

    See All Options


  4. On the left side, click Organize E-mail.

    Organize E-Mail


  5. At the top center, click Delivery Reports.

    Delivery Reports


  6. Click Select Usersin the “Search for Messages I’ve sent to:” section.

    Select Recipient


  7. Find the person you sent the email to, double-click their name, and click the OK button at the bottom (note: if you sent an email to multiple persons, you only have to supply the name of one recipient).

  8. On the right side, click Search.

    Click Search


  9. Find the email in question in the Search Results window and double-click it.

  10. The next screen will show you the delivery status and time delivered for each person that the email was addressed to.

    Message Details

 

NOTES

  • Delivery Reports are only available for messages sent within the past 7 days.

  • If you sent the message off-campus, you will see this message in the Delivery Report: “The message was successfully handed off to a different e-mail system. This is as far as we can track it.” If you see that message, then the email made it out of UAB’s email system and we cannot track it any further. You will need to contact the recipient’s email administrators if message tracking is needed beyond this point.

 

  1. Open Outlook Web App (OWA). The URL is https://mail.ad.uab.edu.

  2. Sign in with your BlazerID and Password.

  3. In the top right corner, click Options> See All Options.

    See All Options


  4. On the left side, click Groups.

    Click Groups


  5. On the right side is a list called Public Groups I Own. If you have rights to manage a distribution list, you should see it listed. Double-click the group you wish to manage.

    Public Groups


  6. Double-click on Membership to see all members, and to make the Add and Remove buttons visible.

  7. a. To remove a member, click the member’s name and click Remove. Then click Save.

    b. To add a member, click Add then search for the appropriate name in the subsequent window. Double-click the person you want to add, then click OK. Click Save.

This video will show you how to install application updates on your machine.


January 01, 2012

Defrag - Windows

This section will show you how to defrag your hard drive in order to correct problems with files and folders.


*While Windows Vista is shown in the following video, the steps can be used for both Windows XP or Windows Vista platforms.

What is Outlook Web App Light?

Outlook Web App (OWA) Light is designed to aid those with low vision & to support web browsers that are not compatible with the Premium version.  There are fewer features in OWA Light.  These web browsers are listed by Microsoft as compatible with Outlook Web App Premium:

Windows XP & Later

  • Internet Explorer 7 & later
  • Firefox 3.0.1 & later
  • Chrome 3.0.195.27 & later

Mac OS X 10.5 & Later

  • Safari 3.1 & later
  • Firefox 3.0.1 & later

Linux

  • Firefox 3.0.1 & later

This is what OWA Light looks like:

OWA Looks Like

The easiest way to sign in to OWA Light is to check the box to “use the light version of Outlook Web App” when signing in to https://mail.ad.uab.edu

OWS Light login

If you find yourself using Outlook Web App Light, but wish to use Outlook Web Access Premium, there are 3 things to check:

  1. Are you using a compatible browser (as listed above)?
  2. Make sure the check box beside “Use the light version of Outlook Web App” is not checked when signing in. 
  3. Uncheck “Use the blind and low vision experience by performing the following steps:
    1.  While looking at your mailbox in OWA, click the “Options” button at the top.
    2. Click Accessibility on the left side
    3. Uncheck “Use the blind and low vision experience
    4. Click Save (just above the check mark)OWA Accessibility
    5. Click “Sign out” in the top right corner
    6. Sign back in to https://mail.ad.uab.edu

My Exchange mailbox has been deleted - Can I get it back?

We can retrieve your mailbox data if you make a request from the AskIT Help Desk within 21 days of the deletion.  You can keep your e-mail address as long as you have it forwarded to an outside e-mail service like Gmail, Hotmail, or Yahoo. You can recreate your mailbox once you are an active student or employee at the university.  If you have additional questions, please call 996-5555 or go to www.uab.edu/askit, where you can chat with an online agent.