1. Open Outlook Web App (OWA). The URL is https://mail.ad.uab.edu.

  2. Sign in with your BlazerID & Password.

  3. In the top right corner, click Options> See All Options.

    See All Options


  4. On the left side, click Organize E-mail.

    Organize E-Mail


  5. At the top center, click Delivery Reports.

    Delivery Reports


  6. Click Select Usersin the “Search for Messages I’ve sent to:” section.

    Select Recipient


  7. Find the person you sent the email to, double-click their name, and click the OK button at the bottom (note: if you sent an email to multiple persons, you only have to supply the name of one recipient).

  8. On the right side, click Search.

    Click Search


  9. Find the email in question in the Search Results window and double-click it.

  10. The next screen will show you the delivery status and time delivered for each person that the email was addressed to.

    Message Details

 

NOTES

  • Delivery Reports are only available for messages sent within the past 7 days.

  • If you sent the message off-campus, you will see this message in the Delivery Report: “The message was successfully handed off to a different e-mail system. This is as far as we can track it.” If you see that message, then the email made it out of UAB’s email system and we cannot track it any further. You will need to contact the recipient’s email administrators if message tracking is needed beyond this point.
Published in FAQ - Infrastructure

 

  1. Open Outlook Web App (OWA). The URL is https://mail.ad.uab.edu.

  2. Sign in with your BlazerID and Password.

  3. In the top right corner, click Options> See All Options.

    See All Options


  4. On the left side, click Groups.

    Click Groups


  5. On the right side is a list called Public Groups I Own. If you have rights to manage a distribution list, you should see it listed. Double-click the group you wish to manage.

    Public Groups


  6. Double-click on Membership to see all members, and to make the Add and Remove buttons visible.

  7. a. To remove a member, click the member’s name and click Remove. Then click Save.

    b. To add a member, click Add then search for the appropriate name in the subsequent window. Double-click the person you want to add, then click OK. Click Save.

Published in FAQ - Infrastructure

UAB has three applications that will be impacted by the end of life for Oracle Java 6.  On July 3rd, the Oracle Java automatic update service will begin upgrading Java runtime environments (JRE) to Java 7.  Faculty, students and staff that use Blackboard Learn and the portions of Banner and Oracle that are built on the "Oracle Forms" product, will need to continue to use Java 6 on their computers until further notice

Special adjustments to your computer systems will likely be required to maintain this Java 6 configuration.  Disabling Java Update increases the risk to malware infection and will increase the effort required to manage vulnerabilities for this software product.  UAB IT is continuing to monitor the capability of the products that are currently dependent on Java 6 and will recommend that this automatic update feature be reinstated as soon as possible.

Students: for more information on how to setup your computer see http://www.uab.edu/it/instech/blackboard/faq.html and click on your appropriate operating system.

Faculty/Staff: please contact your computer support staff to ensure that your computer is configured properly to prevent any issues with this Java change.

If you have any issues or concerns please contactAskIT at askit@uab.edu or 205-996-5555.

January 01, 2012

Software Licenses

Click here for details on available software 

 

UAB makes software available to faculty, staff and students under a variety of licenses. These are:

  1. Site Licenses - In certain cases, UAB has negotiated with a software manufacturer pricing that will provide access to a software program to all faculty, staff and students on campus. UAB has paid for these software licenses and only needs to ensure that the users downloading the software are actually members of the UAB community.

    Software covered under site license is available free for download or for purchase with a nominal media fee.

    Examples: Microsoft Office (see Microsoft Campus Agreement), SAS, SPSS, EndNote (for campus)

  2. Volume Discount Licenses - Other software titles are covered under a Volume Discount license. UAB was able to negotiate a reduced price for a bulk quantity of licenses. Most of these titles are free for use by the UAB Community - the only difference is that the University must keep track and count the number of copies of the software being used, in order to comply with the license agreement.

    Software covered under volume discount license is usually free for download or for purchase with a nominal media fee.

    Example: Microsoft Visio, Adobe 

  3. Freeware - These software titles are free to use under the license provided with the software, and UAB did not have to negotiate any pricing to obtain the titles.

    Example: TN3270 Emulator Software for Mac
January 01, 2012

Encryption

PGP Whole Disk Encryption software (or FileVault for Macs) is designed to provide an additional layer of security for your data. Encryption is required for laptops used for UAB Business, and it is highly recommended for desktops in theft-prone areas. PGP software essentially "locks down" your hard drive, making the data accessible only to you and those you authorize. The disk encryption, in conjunction with logon and screensaver passwords, protects UAB data if the computer is lost or stolen.

Encryption Methods:

 

Additional PGP Documentation:

 

January 01, 2012

Gartner Research

Gartner Research

Provided as a service to the UAB Community through UAB IT, Gartner delivers technology-related insight and information to chief information officers and senior IT executives around the world. Through UAB's agreement with Gartner much of that insight and information is now available to all current UAB faculty, staff, and students.

 LOGON TO GARTNER

 

Once logged on you can browse the site or search for specific research information. You can also set up alerts to automatically notify you when new information is added related to a topic of interest. Searching, browsing, and alerts are all free to use. Gartner also creates your profile using the Blazer login information. Profiles can easily be customized within the Gartner service. A link called "Your Profile" is at the top of every Gartner page.

The "Ask an Analyst" feature shown on the web site is not included free to Reference Users. Use of that feature is available only to certain Advisor Users and may result in additional costs to the University. Ask an Analyst provides one-to-one live contact for requesting additional research.

The Quickstart Guide provides more detail on how to search, browse, and set up alerts.  The Registration section is not appropriate to UAB as you logon as indicated above through BlazerNet...do not follow the Registration instructions in the Quickstart Guide.

Do you use your laptop for UAB business?

Do you provide your own tech support?

Has your laptop been encrypted?

If you answered yes to the first two questions but have not encrypted your laptop, you are encouraged to take advantage of the options listed below to protect UAB data by encrypting your laptop.

HSIS Customers: Please contact the Health System Information Services (HSIS) Help Desk at helpdesk@uabmc.edu or 205-934-8888 for assistance with laptop encryption.

AskIT Customers: Please choose from the options listed below or contact the AskIT help desk at 205-996-5555 for assistance with laptop encryption.

Laptop Encryption Options:

Option 1 - Option 1 - Let Us Do It For You-!
This option requires that the laptop is dropped off at one of our locations for at least 1-2 business days.  The following procedures will be performed on your machine:

  • Backing up your data
  • Verifying or installing antivirus software
  • Updating antivirus definitions and scanning for viruses
  • Scanning with hardware diagnostic software
  • Installing operating system updates
  • Defragmenting the hard drive
  • Encrypting your laptop

Option 2 - Do It Yourself: "How-To" Documentation & Training Videos 
This is a do it yourself option. Please refer to the documentation and training videos on the following topics for information on how to configure and encrypt laptop computers. 

  • How to create a strong password
  • How to configure your laptop
  • How to scan for missing patches
  • How to update applications
  • How to install OS updates
  • How to install antivirus
  • How to backup your machine
  • How to defragment your hard drive
  • How to run SpinRite hardware diagnostic software
  • How to encrypt your laptop

Please feel free to contact us with any questions through our help desk, AskIT, by email or phone at 205-996-5555.

 

To schedule an appointment to have your laptop encrypted, please contact the AskIT help desk at 205-996-5555. The following procedures will be performed on your laptop or notebook computer:

  • Backing up your data
  • Verifying or installing antivirus software
  • Updating antivirus definitions and scanning for viruses
  • Scanning with hardware diagnostic software
  • Installing operating system updates
  • Defragmenting the hard drive
  • Encrypting your laptop
Please be advised:
  1. If you have a dual-boot (dual operating system), Dell Inspiron M1210, Dell E5400, Dell XPS, Dell Media Direct, Mac, Linux or IBM system, please call AskIT at 205-996-5555 before scheduling an appointment.
  2. You will need to bring your power supply with your laptop.
  3. The AskIT (CEC 225) location is open Monday, Tuesday, Thursday and Friday 8:00 a.m. - 5:00 p.m. and Wednesday 8:30 a.m. - 5:00 p.m.
  4. It will take approximately 15 minutes to fill out the paperwork when you drop off your laptop computer, and approximately five minutes to complete the paperwork when you pick it up.
  5. The duration of the appointments (from the time you drop your laptop computer off, to the time you pick it up) are approximately 1-3 business days. If you come after 11:00 a.m. on the day of your appointment, the duration of your appointment may two business days.

BlazerID Login Required: In order to schedule a Health Check appointment you will need to login with your BlazerID and strong password. If you are unable to login, please visit BlazerID Central and choose "Activate Accounts" to determine whether you have a "strong "password. If you are unable to Activate Accounts successfully, please return to BlazerID Central and choose "Change BlazerID Password" to reset your password to a "strong" password. If you have any questions or concerns during this process, please call AskIT at 205-996-5555 for assistance.

Please feel free to contact us with any questions through our help desk, AskIT, by email or phone at 205-996-5555.

 

This video will show you how to install application updates on your machine.


Published in FAQ - Infrastructure
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