We can retrieve your mailbox data if you make a request from the AskIT Help Desk within 21 days of the deletion.  You can keep your e-mail address as long as you have it forwarded to an outside e-mail service like Gmail, Hotmail, or Yahoo. You can recreate your mailbox once you are an active student or employee at the university.  If you have additional questions, please call 996-5555 or go to www.uab.edu/askit, where you can chat with an online agent

Published in FAQ - Infrastructure
  • Exchange accounts for students are retained for 1 year after the student leaves UAB.
  • For faculty and staff, the retention period is 3 months.

 

For more information on how to manage your address following deletion, click here.

Published in FAQ - Infrastructure

In Outlook 2010:

1. In Outlook 2010, select the Folder Ribbon.

2. Then select the Recover Deleted Items button.

3. Select the item and select Recover Selected Items.

In Outlook 2007:

 

1. In Outlook 2007, in the folder from which you deleted the Item, or in the Deleted Items folder, select Recover Deleted Items on the Tools menu.

2. Select the item and select Recover Selected Items.

In OWA:

1. Login to OWA, and right-click on the Deleted Items folder.

2. Then select Recover Deleted Items.

3. Select the item and select Recover Selected Items.

Please remember, you can only recover items that were deleted in the past 30 days.

Published in FAQ - Infrastructure

My Exchange mailbox has been deleted - Can I get it back?

We can retrieve your mailbox data if you make a request from the AskIT Help Desk within 21 days of the deletion.  You can keep your e-mail address as long as you have it forwarded to an outside e-mail service like Gmail, Hotmail, or Yahoo. You can recreate your mailbox once you are an active student or employee at the university.  If you have additional questions, please call 996-5555 or go to www.uab.edu/askit, where you can chat with an online agent.

Published in FAQ - Infrastructure