Thursday, 14 November 2013 10:53

Office 365 - Setup for Android Devices

Set up Microsoft Exchange email on an Android

  1. From the Applications menu, select Email. This application may be named Mail on some versions of Android.
  2. Type your full email address, for example BlazerID@uab.edu, and your password, and then select Next.
  3. Select Exchange account. This option may be named Exchange ActiveSync on some versions of Android.
  4. Enter the following account information and select Next.
  5. Domain\Username Type your full email address in this box. If Domain and Username are separate text boxes in your version of Android, leave the Domain box empty and type your full email address in the Username box.

    Note    On some versions of Android, you must use the domain\username format. For example, if your email address is BlazerID@uab.edu, type uab\BlazerID. Your username is your full email address.

  6. Password Use the password that you use to access your account.
  7. Exchange Server Use the address of your Exchange server. If you’re connecting to your Office 365 email, use outlook.office365.com for your server name.
  8. As soon as your phone verifies the server settings, the Account Options screen displays. The options available depend on the version of Android on your device. The options may include the following:
  9. Email checking frequency The default value is Automatic (push). When you select this option, email messages will be sent to your phone as they arrive. We recommend only selecting this option if you have an unlimited data plan.
  10. Amount to synchronize This is the amount of mail you want to keep on your mobile phone. You can choose from several length options, including One day, Three days, and One week.
  11. Notify me when email arrives If you select this option, your mobile phone will notify you when you receive a new email message.
  12. Sync contacts from this account If you select this option, your contacts will be synchronized between your phone and your account.
  13. Select Next and then type a name for this account and the name you want displayed when you send e-mail to others. Select Done to complete the email setup and start using your account.
 Note    You may need to wait ten-to-fifteen minutes after you set up your account before you can send or receive e-mail.



Set up POP or IMAP email on an Android

  1. From the home screen, tap Applications > Settings > Accounts & sync > Add account > Manual setup.
  2. On the Incoming settings screen, in the Protocol drop-down menu, select IMAP or POP3. We suggest you select IMAP because it supports more features. 
  3. In the Email address and Username text boxes, type your full e-mail address, for example BlazerID@uab.edu, and your password, and then select Next. Your user name is the same as your e-mail address.
  4. In the Password text box, enter your password.
  5. In the IMAP server or POP3 server text box, enter your IMAP or POP server name. If you’re connecting to your Office 365 email, the IMAP or POP server name is outlook.office365.com
  6. In the Security type drop-down menu and Server port text boxes, specify the POP or IMAP settings that you looked up in step 5, and then tap Next. Your e-mail application will check your IMAP or POP settings.
  7. On the Outgoing server settings screen, the Login required option should be selected for you, and the Username and Password text boxes should be filled in. 
  8. In the SMTP server text box, enter the SMTP server name. If you’re connecting to your Office 365 email, the SMTP server name is smtp.office365.com
  9. In the Security type drop down menu and Server port text box, specify the SMTP settings that you located in step 5, and click Next.
  10. In the Account name, text box, enter a name your account (for example “Office 365 email” or “Work email). In the Your name text box, enter the name you want displayed when you send e-mail to others (for example “Tony Smith”), and then select Finish Setup.

 Note    You may need to wait ten-to-fifteen minutes after you set up your account before you can send or receive email.


http://office.microsoft.com/en-us/office365-suite-help/set-up-email-on-an-android-phone-or-tablet-HA102823196.aspx?CTT=5&origin=HA103787372

Published in FAQ - Infrastructure
Thursday, 14 November 2013 10:41

Office 365 - Setup for iOS Devices

Set up Exchange email on an Apple iPhone, iPad, or iPod Touch

  1. If this is the first email account on your iPhone, tap Mail. Otherwise, tap Settings > Mail, Contacts, Calendars > Add Account.
  2. Tap Settings > Mail, Contacts, Calendars > Add Account.
  3. Tap Microsoft Exchange.
  4. You don’t need to type anything in the Domain box. Type the information requested in the Email, Username, and Password boxes. You need to type your full email address in the Email and Username boxes (for example, BlazerID@uab.edu).
  5. Tap Next on the upper-right corner of the screen. Your mail program will try to find the settings it needs to set up your account. Go to step 8 if your mail program finds your settings.
  6.  If your iPhone can’t find your settings, you’ll need to manually look up your Exchange ActiveSync Feature name for process that allows connectivity and synchronization between mobile devices and Exchange Servers. server name. If you’re connecting to your Office 365 email, use outlook.office365.com for your server name.
  7. In the Server box, enter your server name, and then tap Next.
  8. Choose the type of information you want to synchronize between your account and your device, and then touch Save. By default, Mail, Contacts, and Calendar information are synchronized.
  9. If you're prompted to create a passcode, tap Continue and type a numeric passcode. If you don’t set up a passcode, you can’t view your email account on your iPhone. You can set up a passcode later your iPhone settings.


Set up POP or IMAP email on an Apple iPhone, iPad, or iPod Touch

  1. If this is the first email account on your iPhone, tap Mail. Otherwise, tap Settings > Mail, Contacts, Calendars > Add Account.
  2. Tap Other.
  3. Tap in the Name box and type your full name.
  4. Tap in the Address box and type your full email address (for example, BlazerID@uab.edu).
  5. Tap in the Password box and type your password. 
  6. Tap Save.
  7. Tap either IMAP or POP. We recommend IMAP because it supports more features.
  8. Under Incoming Mail Server, in the Host Name, box, type your incoming server name. If you’re connecting to your Office 365 email, the IMAP or POP server name is outlook.office365.com. Enter your user name (for example, BlazerID@uab.edu) and your password. 
  9. Under Outgoing Mail Server Host Name, enter your outgoing server name. If you’re connecting to your Office 365 email, the SMTP server name is smtp.office365.com. Enter your user name and password. 
  10. Tap Save.
http://office.microsoft.com/en-us/office365-suite-help/set-up-email-on-apple-iphone-ipad-and-ipod-touch-HA102818554.aspx?CTT=5&origin=HA103787373

Published in FAQ - Infrastructure
Friday, 08 February 2013 15:29

Alert: New Spam Campaign Discovered

UAB Information Security recently discovered a new spam campaign where users are tricked into opening an email attachment that contains a virus aimed at stealing passwords and financial information.  As with any suspicious email messages you may receive, please report them to askit@uab.edu for inspection.

The recent spam email messages are crafted to look like they came from one of several legitimate companies such as Chase Bank, the Better Business Bureau (BBB), Department of Treasury, Dun & Bradstreet Financial Services or a wire transfer company. You should be aware that these emails are forged and that none of the information included in the email can be trusted including embedded links, e-mail addresses or phone numbers.

Here are some of the common email subject lines we have seen in this spam campaign:

•  FW: Company 2013 Report

•  Incoming Wire Transfer Notification

•  D&B iUpdate: Company Order Requested

•  Department of Treasury Notice of Outstanding Obligation – Case ######

•  Better Business Bureau Complaint Case #######

•  Merchant Billing Statement

•  ACTION REQUIRED: A document has arrived for your review/approval (Document Flow Manager)

Best Practices for Internal Electronic Communications  

UAB has developed several options for internal electronic communications. Please review the following instructions to determine the appropriate method of communication to best serve your purposes in compliance with UAB guidelines.

 

The eReporter

The eReporter, an electronic newsletter, is companion to the print UAB Reporter and is the recommended alternative to sending mass e-mails. It is distributed twice-weekly to all UAB faculty and staff and subscribers. To submit news and/or information for publication, use the publicity request form online at www.uab.edu/reporter. Deadlines are Monday and Thursday at 10 a.m. for publication on Tuesdays/Fridays.

 

GreenMail

GreenMail is an electronic newsletter distributed once a week during the fall and spring semesters and every other week during the summer to all UAB students and subscribers. It is the recommended alternative to sending mass e-mails. To submit news and/or information for publication, use the publicity request form online at www.uab.edu/greenmail. The deadline is 10 a.m. Tuesday for publication on Wednesdays.

 

UAB Campus Calendar

The UAB Campus Calendar is the central location for promoting all UAB campus events. Deadlines vary by sub-calendar; submit items for inclusion at least two business days in advance of event at www.uab.edu/calendar.

 

BlazerNet

BlazerNET offers two options of communication that can target members of the UAB community based on their status as faculty, staff or student.

Area Specific Channels are used to regularly provide ongoing information and services to particular groups about particular topics. For example, channels on BlazerNET’s Faculty Resources tab are designed specifically to deliver information to faculty; those on the Student Resources tab specifically for students.

Targeted Announcements are usually used for discrete events or one-time delivery of timely information.

To request a new BlazerNET channel or Targeted Announcement, sign in to BlazerNET and click on the help button in the upper right corner. A pop-up box will appear, from which you can select “Request a New Channel” or “Request a Targeted Announcement” on the left side, as shown below. For more detailed instructions, please follow the link below. Requests for a new BlazerNET channel or Targeted Announcement are reviewed by the BlazerNET Operating Committee and must be submitted five business days prior to the required start date.

BlazerNET Instructions

 

E-Mail Lists

For ongoing communications with specific groups within the UAB community, the following options are available based on the purpose of the communications.

Listservs

Listservs are used for a defined, static audience of information recipients and are necessary for lists that include recipients outside of UAB. The audience can be determined through self-subscription, or a list owner can add and remove recipients. Listservs may be set up as a one-way distribution outlet or as a virtual discussion community to which all members can post information. To request a Listserv, contact the AskIT Help Desk at 996-5555. Once the ticket is generated, you will need to attach an e-mail from your supervisor stating approval (to speed the process, please ask your supervisor to send their approval e-mail prior to opening the ticket). These requests are handled by Infrastructure Services. Please allow seven business days for the request to be processed.

 

Dynamic E-Mail Lists

Dynamic e-mail services are most often used for one-way information delivery to audiences whose composition may change from day or day, or even more often. Rather than relying upon statically defined memberships, each use of these services constructs its list of recipients in real-time. Distribution lists are typically developed for specific instances of communication such as sending to a specific department, a school or all occupants of a building. To request a distribution list, contact the AskIT Help Desk at 996-5555. These requests are handled by Infrastructure Services. Please allow seven business days for the request to be processed.

 

Mass E-Mails

Any one-time message addressed to multiple recipients that needs to be sent from a “special” address rather than a user’s personal address is considered a mass e-mail. Mass e-mails sent to all faculty, staff and students are reserved for special circumstances and require special permissions based upon organizational hierarchy. Ultimately, these requests will require approval from the Office of the Provost. Please contact AskIT at 996-5555 to initiate the process. Once the permissions are granted, Central IT will construct the lists and send the e-mail. When submitting your request, please indicate the required send date and allow seven business days for completion of the request. These requests are handled by Infrastructure Services.

Requirements for Mass E-Mails

 

Personal Distribution Lists

You may want to manage your own personal distribution list for groups that you will need to e-mail more than once. When sending your message, please keep in mind that the size limit for attachments is 30MB. Click on the link below for instructions on how to construct a personal distribution list in Microsoft Outlook. Alternatively, you can create a list of e-mails separated by semicolons in a Notepad document and save it. When you are ready to use the list, simply copy and pasted the e-mail addresses into the “Bcc” field (this provides privacy for your recipients, especially if some of them are non-UAB).

Instructions for Personal Distribution Lists in MS Outlook

 

UAB Global Address Book

Lists maintained in the UAB Global Address Book are for UAB personnel only. They are reserved for a defined, static audience of ongoing information recipients. To set up a group e-mail distribution list in the Address Book, please contact the AskIT Help Desk at 996-5555. Once the ticket is generated and approved, lists are set up by Infrastructure Services and managed by the Departmental OU Administrator. Please allow 24-36 hours for the request to be processed.

Quick Guide to Internal Outlets/Deadlines

EREPORTER

Audience: All UAB faculty and staff

Deadlines: Monday and Thursday at 10 a.m. for publication on Tuesdays/Fridays

http://www.uab.edu/news/reporter/request-publicity

 

GREENMAIL

Audience: All UAB students (at all levels, in all schools)

Deadline: Tuesday at 10 a.m. for publication on Wednesdays

http://www.uab.edu/publicity

 

UAB CAMPUS CALENDAR

Audience: UAB community and public at large

Deadlines vary; submission recommended at least two business days in advance of event

https://www.uab.edu/mastercalendar/

 

UAB REPORTER

Audience: UAB faculty and staff

Deadline: Publication is produced and distributed on campus every other Monday during the academic year with the exception of winter holidays. It is always posted online at www.uab.edu/reporter; in the summer months, it is not actually printed and distributed, just posted.

Request publication of news and information via http://www.uab.edu/news/reporter/request-publicity.

Work directly with Editor Linda Gunter at lfg@uab.edu for out-of-the-ordinary editorial submissions; work directly with Assistant Editor Traci Bratton at traci@uab.edu if you have a back-page ad request.

 


Published in FAQ - Infrastructure
  • Exchange accounts for students are retained for 1 year after the student leaves UAB.
  • For faculty and staff, the retention period is 3 months.

 

For more information on how to manage your address following deletion, click here.

Published in FAQ - Infrastructure
Sunday, 01 January 2012 05:00

Help with Mail Relay Authentication

PROBLEM:

  • What is the URL used to let me send email from outside UAB?
  • How do I authenticate in order to send e-mail to an off-campus address when I am also off-campus?
  • How often do I need to authenticate?

A mail relay authentication is required when sending email from off-campus to an off-campus address, if you are using UAB's SMTP mail service.

SOLUTION:

The URL is: www.dpo.uab.edu/relay-info.html

The authorization is based on allowing e-mail to relay from a specific dial-up address, so you must submit the authentication once each time you connect to your ISP. Do the authentication after you connect and before you try to send mail. If you stay connected for more than a couple of hours at a time, you should take advantage of the function to automatically renew your authorization every half hour. It may be easier to set your home PC to use the SMTP server recommended by your ISP. This way, you will not have to authenticate at all.

Published in FAQ - Infrastructure
Sunday, 01 January 2012 05:00

How do I find my Email Headers in Outlook?

How to find email headers in Outlook 2007/2010/2011 for Mac and Outlook Web App

Outlook 2007

  1. Open a message.
  2. On the Message tab, in the Options group, select the Dialog Box Launcher.
  3. In the Message Options dialog box, the headers appear in the Internet headers box.

Outlook 2010

  1. Open a message.
  2. Select the File tab.
  3. Once on the File tab, select the Properties button.
  4. After selecting Properties, look under the Internet headers section for the email headers.

Outlook 2011 for Macintosh

  1. Control-Click (Right-click) on message. Select Source.

Outlook Web App

  1. Open a message
  2. Select the message details button ( ).
  3. Look under the Internet Mail Headers section for the email headers.

If you have any problems with delays or other issues, the email headers are a critical component in discovering the cause of an issue. Once you get the email headers, you can send them to askit@uab.edu or call the helpdesk at 996-5555.

Published in FAQ - Infrastructure
Page 2 of 4