The new voice mail platform was successfully implemented on November 15th, 2012. Archived messages were only available until December 15th, 2012.  

Published in FAQ - Infrastructure
January 10, 2013

VPN Access

Click here to visit the full VPN website.

VPN

LabVIEW is a powerful graphical development environment, for signal acquisition, measurement analysis, and data presentation. LabVIEW also provides the flexibility of a programming language without the complexity of traditional development tools. LabVIEW is an open environment designed to make interfacing with any measurement hardware simple. With interactive assistants, code generation, and connectivity to thousands of devices, LabVIEW makes gathering data as simple as possible. LabVIEW has more than 500 built-in functions designed specifically for extracting useful information from any set of acquired data and for analyzing measurements and processing signals. LabVIEW also provides tools for data visualization, user interface design, Web publishing, report generation, data management, and software connectivity. For more info on the LabVIEW product see the National Instruments web site.

As a current subscriber to the National Instruments Academic Site License, UAB receives:

  • Unlimited installations of all NI software included in the NI Academic Site License for teaching or research across campus (see below for products included)
  • Unlimited one-on-one technical support by NI applications engineers via phone/e-mail [ni.com/support]
  • Automatic semiannual updates with new and upgraded software (May and November)
  • The following products are included unless noted otherwise:
  1. Control Design, Simulation, and Mechatronics
  2. LabVIEW
  3. Control Design Toolkit
  4. Simulation Module
  5. System Identification Toolkit
  6. State Diagram Toolkit
  7. LabVIEW FPGA Module
  8. LabVIEW Real-Time Module
  9. NI SoftMotion Development Module
  10. LabVIEW PDA Module
  11. Signal and Image Processing
  12. LabVIEW
  13. Digital Filter Design Toolkit
  14. LabVIEW DSP Module
  15. Adv. Signal Processing Toolkit
  16. Sound and Vibration Toolkit
  17. Modulation Toolkit
  18. Vision Development Module
  19. LabVIEW FPGA Module
  20. Spectral Measurements Toolkit
  21. Measurements and Instrumentation
  22. LabVIEW
  23. SignalExpress
  24. DIAdem
  25. LabVIEW PDA Module
  26. Sound and Vibration Toolkit
  27. Circuit Design and Simulation (This software is not included in the UAB site license.)
  28. RF and Wireless Communications
  29. LabVIEW
  30. Modulation Toolkit
  31. Spectral Measurements Toolkit
  32. Advanced Signal Processing Toolkit
  33. Embedded Systems Design
  34. LabVIEW
  35. LabVIEW Real-Time Module
  36. LabVIEW FPGA Module
  37. LabVIEW PDA Module

The media can be ordered through AskIT at 205-996-5555 or via e-mail (This email address is being protected from spambots. You need JavaScript enabled to view it. ), but is not available for download.  Documentation (guides and manuals) is available on the LabVIEW web site - DOCUMENTATION.

UAB Telecommunications is implementing our new voice mail platform on November 15th, 2012.

Your new voice mail box has been created on the new system and we need you to setup your new voice mail box prior to the cutover on November 15th.

Please go to our IT Telecommunications website for complete directions in setting up your new voice mail box.

You will be able to access archived voice mail messages on your old voice mail until December 15th, 2012.  To access archived messages dial (6-6001) and follow the prompts.

For any questions or concerns please contact our help desk at  This email address is being protected from spambots. You need JavaScript enabled to view it. , or call our Telecom help desk at 4-7777 with any issues or questions.

*Please note that UAB Health System Cisco VoIP phones will not be affected by the cutover to the new voice mail system.

 

Each ethernet device is assigned a unique hardware address by the manufacturer. Manufacturers are each assigned a range of addresses that they may use in their manufacturing, so that it is not possible for two vendors to assign the same address. These hardware addresses are called MAC Addresses.

SOLUTION:

You can search by MAC number to find out what vendor's hardware you are looking for. An interactive database is available from the IEEE for this purpose. You can also check Cavebear's list of Vendor Codes

 

Published in FAQ - Infrastructure
October 11, 2012

WIFI Guest User Access

ConnectivityIndustry standard 802.11 a/b/g wireless data network providing access to the campus network and Internet.  Access to the network requires authentications and authorization through the UAB enterprise directory.Terms of serviceAll persons (including guests) utilizing the UABVisitor network are required to abide by relevant UAB policies, including the Policy for Acceptable Use of Computer and Network Resources (AUP). Guests must agree to the AUP when authenticating to the network. Any abuse of the service or UAB resources by a guest will result in termination of their access and potential suspension of the associated Allocation account where applicable. Additional setup or programming fees may be required for reactivation.PrivacyUnencrypted sensitive data should not be transmitted through the UABVisitor network. SSL and/or VPN is strongly recommended for most uses. Guests should expect that their contact information and any records of network usage activity will be made available to legal authorities if requested through appropriate channels.SecurityDevices connected to the UABVisitor network should have all current OS security patches applied, and the use of personal firewall software is strongly recommended.ID/PasswordEach individual connecting to the UABVisitor network must be authenticated on a daily basis at minimum, with their own valid ID and password from the UAB enterprise directory. There is no option for shared, anonymous, or casual access.SSIDIn order to connect a device to the UABVisitor network, it is necessary to configure an SSID into its wireless adapter. The UABVisitor network is unencrypted and does not require an encryption key. Users are strongly encouraged to use SSL or VPN for sensitive data.
  Target Audience

  • Plan A:  "Managed Allocation": Departments that routinely host short-term events such as continuing education classes, conferences, or sports camps. These events typically draw numbers of visitors to campus who request or require Internet access and can make use of Wifi capability.
  • Plan B:  "Ad-hoc Service": Departments that only occasionally host a visiting faculty, or vendor. These guests need Internet access temporarily and can utilize Wifi with their laptop in order make a presentation, contact company resources, or check their email.

Request Access and Provisioning

  • Plan A:  Guest Wifi Allocation account will be established which allows designated departmental staff to assign Wifi access for their visitors, through the use of an authenticated Web site at https://commservices.comm.uab.edu/guestwifi/login.aspx without ongoing requests to UABIT. The Allocation account will be provisioned with a maximum number of slots which can be in use at any given time.
  • Plan B:  Departmental finance officers and/or their designees can request Wifi access for a visitor on an as-needed basis, by submitting a service order to UABIT via an authenticated Web site at https://commservices.comm.uab.edu/guestwifi/login.aspx

Turnaround

  • Plan A:  Five business days to establish a new Allocation account, immediate guest access activation.
  • Plan B:  Immediate guest access activation

Cost

  • Plan A:  Setup fee of $20 per allocation account, and then $8.50 per month per available access slot
  • Plan B:  $1.50 per day per guest

 

Direct Link to Guest Wifi Request login

Published in FAQ - Infrastructure

 

If you experience any issues with PGP, please report them to the help desk, AskIT, by email at This email address is being protected from spambots. You need JavaScript enabled to view it. " target="_blank">This email address is being protected from spambots. You need JavaScript enabled to view it. , or by phone at 205-996-5555.  Please be sure to provide the following information:

  • Issue/symptoms
  • Error messages
  • Computer make and model
  • Internet connection type
  • PGP installer version
  • Estimated time of occurrence (if possible)

Common Solutions to Installation Issues

  1. Verify that you are an administrator of the system on which you are attempting to install PGP. 
  2. Open your web browser and ensure that you have Internet connectivity by opening a website.
  3. Be sure that you have a current installation package for PGP Desktop.  Visit www.uab.edu/it/software for the latest installation files.
  4. Ensure that you are using your BlazerID and strong password for the PGP Enrollment credentials.

Common Solutions to Password Related Issues

  1. Verify that Caps Lock is not on while authenticating.
  2. If you recently changed your account password, you may have to provide the old password until you log in to the system with your new password.
  3. If the previously mentioned steps do not resolve your issue, you should call the AskIT Help Desk to request a PGP recovery token for the system or portable device.  A recovery token is a one-time password that will allow you to bypass PGP, but it will not bypass the operating system password; you are still required to log in.

Common Solutions to Boot/Startup Related Issues

  1. Ensure that a keyboard is connected to the system.  Systems such as tablets without physical keyboards will not be able to authenticate on the PGP boot screen.
  2. Remove any CDs, DVDs or USB drives from the system.  Many of these devices have features that allow them to start before the system hard drive.
  3. Does the system have multiple operating systems or Dell Media Direct?  If so, then you will need to contact your support personnel to assist you with the recovery of your hard drive.  Please note that PGP should never be installed on systems with multiple operating systems, as it will render the system inoperable.
  4. See the PGP Recovery documentation for further support.

 

UAB has contracted with DriveSavers to provide data recovery services for the UAB
community. DriveSavers is the only data recovery company in the industry that undergoes
annual SAS 70 Type II Audit Reports and is HIPAA compliant, offering the highest level of data
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Technology, NIST SP 800.34 (Rev. 1).


To view DriveSavers certifications, and learn more about Data Recovery Industry standards,
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