July 03, 2013

Using Clickers

UAB Clickers

In an effort to establish a well supported, cost-effective use of clickers ("classroom interactive response systems"), and to assist with their integration across campus, UAB has selected i>Clicker as the standard UAB Response System. The i>Clicker2 system was chosen for its ease of use, compatibility with UAB computing environment and technical support.

Purchasing the i>clicker2

Student i>clicker2 units are available through the Barnes & Noble UAB bookstore and Snoozy's. The current retail price is $45 per unit; there are no annual license fees. To register the unit, please review the instructions provided in your course. The unit can be used in multiple classes.


Swap out your existing Clicker

Students who have already purchased an eps or Turning point clicker through the UAB bookstore will be able to exchange that unit for the i>clicker2 unit at no additional charge. The exchange dates for Summer and Fall 2013 terms will be posted to this page.

Please Note: i>Clicker will exhcange eps and turnign Technologies clickers only; they will not exchange previousversions of the i>clicker.

To register your i>clicker:

1. Your instructor will create a link to the i>clicker registration page in your course:

2. Click on this link to access the following page, then enter your clicker remote ID in the box shown below:

Self-paced Polling User Guide

Blackboard Connect for Learn

Blackboard Connect for Learn is a tool that you and your instructors can use to ensure you get up-to-date course information.

When you opt-in to receive notifications through the Connect for Learn system, you can receive automated alerts for a variety of course changes including assignment due dates and grade posts by voice, text, or email.

Your instructors can also send messages via SMS or Text-to-voice to ensure that you get up-to-the-minute information related to your courses.

How to sign up for Notifications

Go to the UAB e-notify page:

NOTE: It could take several hours for this update to propogate to the Blackboard system.

Next, log in to Blackboard and select My Places:


If you have not provided a number for Bb Connect for Learn to use through the e-notify page, or that number has not yet been imported into the Blackboard LMS, you will not be able to select these options, and the following message (yellow boxes) will display:

Blackboard Learn Student Tutorial

Click on the image for a walk-through on logging in, navigating your course, assessments, and communication tools.
You can also find additional video tutorial help here.

This tutorial walks you through accessing the Blackboard system, navigating your courses, and working with tools, assignments and tests. You'll also learn the major communication features available. Although your courses could look considerably different depending on how your instructor intends to use the system, the basics will be the same, so this tutorial will help orient you in any course.

You can help avoid problems by ensuring that you are using a supported browser and you follow a standard naming convention when uploading files. Also, if you run into problems related to how your browser displays, try clearing your cache, as this can help clear up temporary rendering problems.

To help ensure a smooth ride through the system, you should also keep the following in mind:

  • BBLearn uses browser windows to deliver requested content. Some pop-up blockers interpret these windows as pop-ups and block them. If you have installed a pop-up blocker, turn it off while using the Learning System.
  • If you are prompted to accept a Java Security Certificate., you must click Yes or Always to ensure that BBLearn functionality using Java will work properly in your browser.
  • Avoid using a wireless network connection when taking tests. Wireless connections can be interrupted by interference from other devices or because the public wireless access point where you are is saturated.
  • If you experience problems with the chat tool, uploading files, or opening the text editor, verify or update the Java Certificate on your computer.

And if you run into trouble, the AskIT help desk is always there to support you.

How to download the Blackboard App to your:

android   Android
  • Access the Android Market on your Android
  • Search for Blackboard Mobile Learn
  • Download the free Blackboard Mobile Learn app
  • Open the app and enter University of Alabama at Birmingham in the search field
  • Login using your Blazer ID and password
  • Informational PDF
  • Go to the BlackBerry AppWorld on your Blackberry
  • Search for Blackboard Mobile Learn
  • Download the free Blackboard Mobile Learn app
  • Open the app and enter University of Alabama at Birmingham in the search field
  • Login using your Blazer ID and password
  • Informational PDF
iPhone, iPod Touch, or iPad
  • Access the iTunes App Store
  • Search for Blackboard Mobile Learn
  • Download the free Blackboard Mobile Learn app
  • Open the app and enter University of Alabama at Birmingham in the search field
  • Login using your Blazer ID and password
  • Informational PDF
Note: If you download the app onto a laptop, sync your iPhone with your laptop
palm2   Palm
  • Access the Palm App catalog
  • Search for Blackboard Mobile Learn
  • Download the free Blackboard Mobile Learn app
  • Open the app and enter University of Alabama at Birmingham in the search field
  • Login using your Blazer ID and password
  • Informational PDF

File Names

A consistent naming scheme will help to ensure that you can locate your files and that your students can open and view those files in Blackboard. You name a file when you go to Save, Save As, or if you rename a document manually.

The best approach to naming your files is not very flexible, but it is very easy to remember:
Use letters, numbers, and an underscore and nothing else

This will go a long way toward ensuring that different browser versions and types can read and render your document appropriately.

These rules just restate that last paragraph in a more long-winded manner:

  • Use only letters, numbers and underscores (_) in file names.
  • Don’t use spaces, commas, the pound sign (#), question marks, equal signs, dashes, at signs (@), or other special characters in your filenames.
  • Don’t use periods in the file name unless it’s used before the file extension – i.e. .txt, .ppt, .xls, .doc, etc.
  • File names are case sensitive. We recommend that you use all lowercase letters in file names.
  • It’s worth repeating: Use only letters, numbers and underscores (_) in file names:
  • Appropriate file name:
    • coursemodule1 OR
    • course_module_1
  • Problematic file name:
    • Course module #1

Some additional tips on good file names
These you can take or leave, but they are generally recognized as sound practice, and can also help you organize content prior to uploading to Blackboard:

  • Use lower case - Some operating systems read file titles in a case-sensitive manner
  • Make your title Descriptive BUT
  • Try to keep you title short
  • conflicting advice, right?
    • This applies mostly to efficient design for the web, but for blackboard it also helps student navigation. Try to use key words from the document to name your file so that students can quickly identify what's in there (and so you can quickly identify it when you're building your course).

Checking Your Version of Java

What is Java?

Java is a programming language and is critical for running a number of web-based programs and utilities. The java run time environment (which is commonly shortened to JRE, or Java) allows java-based applets to run in your browser.

Why do I need Java
A number of Blackboard tools require java to run: the text editor, collaboration tools such as the chat window and whiteboard, and other tools such as the Wimba live classroom, all run using Java applets. A lot of web-based content that you can link to from your course will also require Java to run.

How to Check your Version of Java
You can check the supported Java version on the same page that identifies Blackboard's supported browsers.
To check the version you have on your computer:

  1. Click on the Start menu (lower left corner of your screen)
  2. Click Control panel
  3. Double-click Java; then click About in the Java control panel.
  4. Click Close.

How to clear Java Cache


  1. Close all browser windows.
  2. Go to Start, then choose the Control Panel.
  3. Click on the icon named Java. On the General Tab, under the section labeled Temporary Internet Files click the button Delete Files.
  4. Then choose to delete all the types offered.
  5. Close the control panel by clicking OK and restart your web browser.


  1. In Finder search for Java Preferences.
  2. Open Java Preferences and click on the Network tab.
  3. Click the Delete Files button.

About Browser History and Caching

A cache is a temporary storage area where frequently accessed data can be retained for rapid loading. A web browser cache holds copies of pages that pass through it - all items you have accessed or downloaded from the Internet, including images, sounds, Web pages, and cookies. These items are stored on your computer, usually in the Temporary Internet Files folder.

Why clear your cache?
You may occasionally encounter an error message, a "Page Not Found" display, a "Momentarily Unavailable Message" etc. This could be due to a problem with the system, maintenance, or a number of other reasons. If you decide to go back to this url later, you may see this same message even though the problem is corrected because your browser has pulled the page from your cache.

How to clear your cache:

  1. In Internet Explorer:
    1. Click on the Tools menu, click Internet Options. The Internet Options box should open to the General tab.
    2. On the General tab, in the Browsing the Internet section, click the Delete button. This will delete all the files that are currently stored in your cache.
  2. In Firefox:
    1. Click on Tools, Options, then select the Advanced panel. In the Offline Storage section, click Clear Now.
  3. In Safari (Mac OS X):
    1. Click on the Safari menu, select Reset Safari. Select the items that you want to reset, then click Reset.

You can set your browser to automatically clear cache, and you can re-size your cache storage to maintain more cached files to speed up performance; this, however, increases the likelihood that you will access stale content.

How to set your browser to automatically clear cache:

Internet Explorer

  1. Click on the Tools menu, click Internet Options. The Internet Options box should open to the General tab.

Checking Your Browser

Browsers change, web content changes, and frequently pages don’t render exactly the way a developer wants them to in different browsers or browser versions.
Blackboard maintains a list of browsers that are supported, compatible and certified.
Here’s how to check your browser version:

1. Open your browser:
2. Click on the following:

  • Explorer:
    • Click Help, then About Internet Explorer, the version number that you are using (e.g. Internet Explorer8) appears in the dialog box
  • Firefox:
    • Click Help, then About Mozilla Firefox, the version number that you are using (e.g. Firefox version 3.6.13) appears in the dialog box.
  • Safari:
    • Click on Safari in the Safari menu
    • Select About Safari from the drop-down menu, the version number (e.g. Safari 5.0.3) appears in the dialog box.
February 21, 2013

Student Quicklinks


2013-2014 Academic Year

 UAB Information Technology strives to provide consistent, accessible, personalized and collaborative environments to enhance the student experience. The quicklinks below provide a ‘get-started’ list of the most common services students ask about. For even more information and resources available to the student community visit uab.edu/it/home/students.

BlazerID and Password

Most of UAB's secured online resources require you to log in using your BlazerID and password.  You probably already have a BlazerID; however,  if you are not sure or if you need to change your password, you can visit BlazerID Central at uab.edu/blazerid.  As of January 1, 2014 a new password/passphrase standard is in effect. In accordance with the new standard student passwords will expire at 180 day intervals.  You will receive multiple advance notifications of a pending password expiration date.  


Using your BlazerID and password, log into BlazerNet, UAB's student portal - uab.edu/blazernet. From there you will be able to link to class registration, grades, financial aid and other academic resources.


Quicklinks EmailYour UAB e-mail address (BlazerID@uab.edu) is the place to look for all official correspondence from UAB. To check or update your e-mail preferences, visit BlazerID Central at uab.edu/blazerid. To register a UAB account, click “Get A UAB Email Account” on the left side of the web page.  This service is available at no cost to all active students, and provides up to 1GB of mail storage.  Currently, you can access your account with any Microsoft Outlook client, or through the web via mail.ad.uab.edu.  Beginning in May 2014 UAB will be transitioning students to Microsoft Office 365 email.  This will provide 50GB of storage plus other features. If your email account has been migrated to Office 365, you should use www.outlook.com/uab.edu to access your mailbox. For help with email configuration, visit the FAQ link:to uab.edu/it/email.

File Size & UAB Dropbox

Your mailbox has 1GB of space, and the size limit for attachments is 30MB.  Large attachments should be sent via the UAB Drop Box at uab.edu/dropbox.

Wireless Networks

Stay connected on campus by accessing the UAB WiFi network using your BlazerID and password: uab.edu/it/wireless.

Mobile Users

Have an Apple or Android mobile device? Download the free UAB Mobile app which provides access to class schedules, maps, Campus Directory, news and athletics, and Blackboard Mobile Learn:  uab.edu/app.

Online Classroom/Blackboard & Canvas

Online courses are available via UAB’s online classroom, Blackboard (log in with your BlazerID and password at uab.edu/bb). For support, check out the Blackboard self-help options at  uab.edu/bblearn/student-support.  Students generally have access to their specific Blackboard courses on the first day of the term, but faculty may arrange for earlier or later access.  Beginning in Summer 2014, UAB will begin transitioning to Canvas as the learning management system. All courses will be in Canvas for Fall 2014.  To access Canvas, visit the Canvas website at www.uab.edu/canvas 

Recommended System Specifications & Computer Setup

UAB IT provides recommendations on computer specifications for Apple Macintosh and Microsoft Windows PC laptop and desktop systems, and guidance on how to prepare your computer for use at UAB (before you arrive on campus). Visit uab.edu/it/students and select from the available resources for more detail.

Software & Computers

UAB IT offers an extensive library of software for free or at discounted pricing, including antivirus software, Microsoft Office products and more. Through UAB's relationship with Dell, many computer products are available at a discount to students (and parents on behalf of students).  Visit uab.edu/it/students and select from the available resources for more detail.

Computer Labs

computerUAB maintains several student computing labs which are open to all current students with a valid BlazerID. For locations and hours, visit uab.edu/it/labs.

Campus Directory

The online directory contains contact information for students, faculty, staff and all UAB entities: uab.edu/directory.

Higher Education Opportunity Act & Digital Rights Compliance

The Higher Education Opportunity Act (HEOA) includes provisions to reduce the illegal uploading and downloading of copyrighted works through peer-to-peer (P2P) file sharing of movies, videos, music, etc. More information, including how UAB detects and responds to illegal downloading activity, can be found at uab.edu/it/heoa.

IT Policies

policiesIndividuals who use UAB technology resources are required to read the Acceptable Use Policy in its entirety. This and other IT policies, standards and best practices can be found on the UAB IT website: uab.edu/it/policies.

Help Desk

help deskFor support with all things IT contact AskIT, UAB's IT help desk. Many self-help articles and FAQs are available on the AskIT website.  To access the FAQs, open a ticket or chat with an agent visit uab.edu/askit, or call AskIT at 205-996-5555.  Hours of operation vary and are posted on the website.


Students can register their cell phone for various notifications from around campus.  From notifications about postings in the learning management system, to reminders about registration deadlines, to being able to reset your BlazerID password remotely (24x7)...it all starts with registering your cell phone and selecting which services you want to take advantage of. Visit uab.edu/enotify and sign up today.


As a student, your information in the Electronic Phonebook and printed Campus Directory is published in accordance with the Family and Privacy Act of 1974, as outlined in Section IV of UAB's Student Records Policy. This is also noted in the printed Class Schedule on the WHAT ELSE DO I NEED TO KNOW page under the ABOUT STUDENT RECORDS heading, which provides instructions for requesting that this information not be made available. If you submit the waiver form as described, then your entry in the Phonebook will be suppressed, and only you will be able to view its contents. This will also remove your listing from subsequent editions of the Campus Directory.

A less drastic solution is now available, where you can suppress just your phone number and leave the rest of your entry available for display. If you use the Change Information function and supply Contact Information (even if it just says "None"), then that will override your phone number.

Published in FAQ - Infrastructure
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