• Research Computing Day set for Nov. 7 Oct 22, 2018 | 14:49 pm

    Learn more about leveraging the power of computers to grow the depth of our investigation and research at Research Computing Day on Wednesday, Nov. 7.Research Computing Day at UAB is an annual event that welcomes discussions on science, engineering, the arts and humanities focused on the drive to open new research frontiers with advances in technology.The event, which opens with a welcome from UAB Vice President and CIO Curtis A. Carver Jr., Ph.D., will be held from 9 a.m. to 3 p.m. at the Alumni Theater at Hill Student Center. Register here. Lunch will be provided.UAB is home to the[…]

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  • Data loss causes Microsoft pause on latest Windows 10 update Oct 10, 2018 | 09:47 am

    The 1809 update of Windows 10 may have a bug that is causing data deletion for users who choose to manually push the update. UAB IT is advising students, faculty and staff not to upgrade to the 1809 update on their own.Microsoft has rolled back the Windows 10 update and is advising anyone who downloaded it but has not installed it yet NOT to install it.Learn more here.

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  • UA Board of Trustees approve phase 3 of new IT building Sep 28, 2018 | 16:34 pm

    The University of Alabama System Board of Trustees on Friday, Sept. 21, approved phase three of the construction plan for a new UAB Technology Innovation Center.The $26.5 million facility is scheduled for completion in November 2020 and will house much of UAB’s technology infrastructure, including the Cheaha high-performance computing cluster, the fastest supercomputer in Alabama. The Technology Innovation Center, which will replace the Rust building, will be located at the corner of 17th Street South and Ninth Avenue South.“UAB’s students, researchers, faculty and staff inspire IT,” said Vice President and Chief Information Officer Curtis A. Carver Jr., Ph.D. “This new[…]

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  • 1,600 applications for degree submitted through new automated process Sep 28, 2018 | 15:10 pm

    UAB IT has automated the application for degree process, saving hours of manual work previously done by the Office of the Registrar.Nearly 1,600 applications have been submitted through the program for fall 2018 from the undergraduate and graduate students.The automated application minimizes manual mistakes, maintains accurate information and allows us to respond more quickly and process the applications more quickly," said Rhonda Stevens, assistant registrar for UAB. "And we have easy access in the system to make changes autonomously."The new application provides significant automation, replacing a paper-based workflow that touches students, advisors, department chairpersons and associate deans.Once all approvals are[…]

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  • Get tech help from AskIT with new portal Sep 18, 2018 | 10:36 am

    When you need technology help, you need to be able to find it fast — so you can get back to work.UAB IT has launched an updated IT Service Portal that allows you to more quickly and easily order services, software or equipment; find answers; or report something that’s broken.The updated IT Tech Help Portal is designed to give you a more streamlined customer experience. The portal is more easily searchable — you don’t have to be logged in with your BlazerID to search the knowledge base or the service catalog. It will take you fewer clicks to get to what[…]

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  • UAB IT to stop supporting legacy email protocols Sep 18, 2018 | 08:42 am

    Next month, UAB IT will stop supporting legacy email protocols such as IMAP, POP3 and SMTP.This is not a change that will affect most email users on campus.Beginning Oct. 12, UAB IT will begin provisioning all new user accounts without legacy protocol support for accessing the user’s Office 365 UAB.EDU email account; these protocols include Exchange ActiveSync (EAS), Messaging Application Programming Interface (MAPI), Exchange Web Services (EWS), Internet Message Access Protocol (IMAP), Post office Protocol version 3 (POP3), and Simple Mail Transfer Protocol (SMTP).Beginning Oct. 19, UAB IT will cease supporting any connections for existing UAB.EDU user addresses using the IMAP, POP3, and SMTP legacy protocols.While most[…]

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  • Phishing attempts use replies to existing messages Sep 12, 2018 | 11:52 am

    A unique new phishing attempt is targeting email inboxes across campus, using compromised accounts to reply to existing messages.The phishing email may be sent by someone you know and have the following message:Do not click on the image. It is an attempt to steal your information.To report suspected phishing to AskIT, email it to phishing@uab.edu or download the PhishMe Reporter button for one-click reporting in Outlook.To better protect your UAB accounts, sign up for 2-factor authentication using Duo.

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  • Employees: Score a great deal at TechConnect Sep 6, 2018 | 16:57 pm

    UAB employees can get $150 off a new Dell computer at TechConnect, UAB's on-campus technology store.Celebrate back-to-school and the start of the football season by stacking two promos — $100 off a Dell laptop of $499 or more and $50 off for UAB employees. The sale is available in-store only. Just show your UAB ONECard to receive the employee discount.Visit TechConnect on the first floor of the Hill Student Center from 9 a.m. to 5 p.m. Monday through Friday.

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  • NVivo data analysis software now available for free Aug 30, 2018 | 17:06 pm

    NVivo, a data analysis software, is now available for free for UAB students, faculty and staff.NVivo is built for qualitative and mixed-methods research. It provides a place to organize, store and retrieve your data more efficiently, save time, and rigorously back up findings with evidence.With NVivo, you can import data from almost any source — text, audio, video, emails, images, spreadsheets, online services, social and web content, and more.With advanced data management, query and visualization tools, NVivo allows you to ask complex questions of your data so you can discover more.Here’s how to access NVivo: For UAB-owned systems used by[…]

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  • Team up for chat, online conferencing, more Aug 30, 2018 | 13:20 pm

    UAB IT is offering a new tool through Office 365 to help you connect with teammates. Microsoft Teams is a chat-driven application that can be used for quick communication, online conferencing, sharing files, and more. Teams integrates with all Microsoft Office 365 apps, so you can collaborate and share files in SharePoint online, Project and more. Teams has desktop and mobile apps to make it easier to communicate in the office or on the go, and you can even create different channels within your chats for different projects or subjects — and punctuate them with emojis or even gifs for[…]

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  • Collat, School of Nursing get new phones Aug 30, 2018 | 11:22 am

    Employees in UAB’s two newest buildings — the Collat School of Business and the redesigned School of Nursing — are among the first on campus to have new internet-connected phones.The VoIP (voice over Internet protocol) phones will be installed across campus in an 18- to 24-month project to transition from traditional phone lines to internet transmission.The new Cisco phones offer clear audio quality and special features including voicemail to email capability.UAB IT is finalizing the schedule for the next phase of installation, which will include buildings on the west side of campus this fall.In all, more than 8,000 new phones[…]

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  • Office 365 Groups easier to create, will expire after one year unless you renew Jul 20, 2018 | 13:47 pm

    UAB IT is making changes to make Office 365 Groups easier to create and manage.A new naming policy will allow any user to create an Office 365 Group from Outlook or Outlook on the web. The group naming policy will enforce the naming prefix of “GRP-“ to newly created groups. Learn more about how to use Groups here.In mid-August, UAB IT will also add an Office 365 Group Expiration Policy, which will help ensure that inactive groups are removed from the system as usage of Office 365 Groups increases. The expiration policy will be configured with a group lifetime of[…]

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  • UAB IT reducing cellular phone rates Jun 28, 2018 | 11:20 am

    UAB IT has found a way to reduce costs for University-provided cell phones without sacrificing plan capacity.UAB IT will be reducing the rate plans for cellular phones with 600 and 1000 anytime minutes, saving customers $13 to $25 per affected line without running the risk of overage costs.Rate plans for the lines affected will be reduced to 400 anytime minutes, but because minutes are pooled across our academic, business and healthcare units and UAB IT diligently monitors use, there is no risk that overages on minutes will result in further costs. Overall, this change will provide a significant savings for[…]

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  • Rivers named chief technology officer Jun 27, 2018 | 15:44 pm

    Brian Rivers has been named associate vice president and chief technology officer for UAB following a national search.Rivers, who has served as UAB’s chief information security officer since 2016 and as interim CTO since last fall, begins his new role July 1.“UAB IT hires world-class talent, and we are delighted when opportunities arise for internal candidates who are committed to helping UAB IT reach its highest potential,” said Vice President and Chief Information Officer Curtis A. Carver Jr., Ph.D. “As we continue our strategic roadmap, Brian brings innovative ideas to help empower our campus community.”Rivers has more than 20 years[…]

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  • New phone system will have clear audio, special features Jun 25, 2018 | 13:30 pm

    New phones that offer clear audio quality, voicemail-to-email capability and other new features are coming to UAB — the first phase of a transition from traditional phone lines to internet transmission.The new phones will use VOIP technology — or voice over Internet protocol — and will be phased in over 18 to 24 months. Once everyone on campus has a new Cisco VOIP phone, even more advanced features will be available.New Cisco phones have been installed in a handful of departments taking part in a pilot program, and buildings on the west side of campus, including the new Collat School[…]

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  • UAB IT improves customer service rating for Desktop Services Jun 25, 2018 | 13:06 pm

    For a majority of UAB employees across campus, if you don’t have a computer, you can’t do your job.So UAB IT has put a priority on improving response time to get your equipment fixed or replaced.In the past six months, UAB IT has improved the problem resolution time of its Desktop Services team to average under one day — and reduced the time it takes to replace a desktop computer to less than two hours.Those response times, along with a number of other improvements, earned UAB IT a 2.5 maturity rating from industry-leading customer service consultant HDI — up from[…]

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  • Second CTO candidate to present Friday, June 22 Jun 14, 2018 | 10:59 am

    The second of two presentations from candidates for UAB’s chief technology officer will take place at an open forum June 22.Brian Rivers, UAB’s chief information security officer and interim CTO, will present his ideas for the position from 3 to 4 p.m. Friday, June 22, at Cudworth Hall Auditorium.Rivers has more than 20 years of experience in information technology and more than a decade of experience in senior leadership roles. He has held a variety of responsibilities in the areas of process control, software development, systems administration, networking, and information security. He has led a multitude of large-scale, transformative initiatives in[…]

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  • Update Adobe Flash Player to avoid security vulnerabilities Jun 8, 2018 | 10:49 am

    Students, faculty and staff who use Adobe Flash Player are urged to update the program quickly to avoid security vulnerability issues. Adobe has released security updates for Adobe Flash Player for Windows, macOS, Linux and Chrome OS. These updates address critical vulnerabilities in Adobe Flash Player 29.0.0.171 and earlier versions. Attackers could use the vulnerability to gain access to your computer and possibly even your private data. These attacks leverage Office documents with embedded malicious Flash Player content distributed via email.Customers of UAB IT's Desktop Services will receive updates to Flash Player. The new version 30.0.0.113 is being released to Desktop Supported[…]

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  • CTO candidate to present on Monday, June 11 Jun 6, 2018 | 15:27 pm

    The first of two planned presentations from candidates for UAB’s chief technology officer will take place at an open forum June 11.Tim Brown will present his ideas for the position from 3 to 4 p.m. Monday, June 11, at Hill Student Center’s Alumni Theater. Please enter the theater on the third floor.Brown has served as executive director of the Northwest Regional Data Center, an auxiliary of Florida State University, since April 2008. He has more than 27 years of experience in IT, with a focus on strategic planning, budgeting, and building and leading support and development teams in academic settings.[…]

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  • New secure on-campus restricted storage option coming soon May 31, 2018 | 15:40 pm

    UAB IT is introducing a new on-premise restricted storage option to serve departments that have a continued need to process Restricted/PHI data in an environment similar to UABFile, a storage solution which is being retired. The new solution will be offered at least until June 2019 but may be extended if there is a continued need on campus.Individuals who use services provided by HSIS for this similar purpose should continue to do so.The new service, Secure UABFile, has been discussed by the Storage and Collaboration Working Group, a campus-wide panel of IT representatives.UAB IT has been undergoing a plan to[…]

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