NOTE: Email for students is changing to Office 365 beginning May 2014. For more information on student email click here.
UAB Campus Email Service Description
For faculty and staff, UAB has deployed Microsoft Exchange, a messaging and collaboration software product, as its campus email system. This service has been designed for high availability, performance, security, and growth. Extensive database redundancy, and off-site disaster recovery, minimizes downtime during failures or scheduled maintenance.
The system features email, calendaring, contact, and task management functions. Additionally, UAB campus directory information can be accessed from within the system’s Global Address List (GAL) to facilitate contact with other users across the institution. Spam filtering, anti-virus protection, and data encryption are included to mitigate risks.
Email Service Support and Access
The service is available 24 hours a day, 7 days a week for all students, faculty, and staff. End user support assistance is available by contacting AskIT at 996-5555 or firstname.lastname@example.org within their normal working hours. Limited after-hours support is available for emergency situations impacting multiple users.
To setup a new email account, please visit www.uab.edu/blazerid, select “Get a UAB E-mail Account” from the links on the left side of the page, log in, and follow the appropriate instructions.
The email service can be accessed from a web browser by visiting https://mail.ad.uab.edu. In addition to the web interface, users may access the service using an email client such as Outlook or by using an appropriately configured mobile device. Supported mobile devices include most iPhone, iPad, Blackberry, Windows Mobile, and Android devices.
Staff and Faculty may request email archive support for email storage beyond 5 GB. All attachments are limited to 30 MB in size. Larger files should be transferred using the UAB Drop Box: http://dropbox.dpo.uab.edu
To review UAB’s latest best practice guidance pertaining to email, please visit http://www.uab.edu/it/home/component/k2/item/176-email-best-practices.
Email FAQs can be found here: http://www.uab.edu/it/home/email-faq
For any questions or concerns about accessing the system or for assistance in configuring a supported email client, please contact AskIT at 996-5555 or email@example.com.
Technical Details for Email Access
The email service may be accessed using any properly configured client that relies on POP or IMAP. The latest version of most web browsers may also be used as well as ActiveSync mobile devices. Please note that any device or email client using one these methods to connect with the system must support the use of SSL encryption.
Supported MAPI-based clients include Outlook 2007 and later for Windows PCs. Mac clients supported via Exchange Web Services include Entourage 2008 Web Services Edition and Outlook 2011.