The new voice mail platform was successfully implemented on November 15th, 2012. Archived messages were only available until December 15th, 2012.  

Published in FAQ - Infrastructure

UAB Telecommunications is implementing our new voice mail platform on November 15th, 2012.

Your new voice mail box has been created on the new system and we need you to setup your new voice mail box prior to the cutover on November 15th.

Please go to our IT Telecommunications website for complete directions in setting up your new voice mail box.

You will be able to access archived voice mail messages on your old voice mail until December 15th, 2012.  To access archived messages dial (6-6001) and follow the prompts.

For any questions or concerns please contact our help desk at  Repaircomm@uab.edu, or call our Telecom help desk at 4-7777 with any issues or questions.

*Please note that UAB Health System Cisco VoIP phones will not be affected by the cutover to the new voice mail system.

 If you are dialing into the system from a different number,(other than your mailbox number), press the "*" key next and you will be prompted to enter your seven digit mailbox number followed by your passcode. This allows the server to match your passcode to the correct mailbox number.

Published in FAQ - Infrastructure