Contact Us

Login questions: Call our office at 205-996-4444 or email us at

University (Campus) System Support:
Patricia Merchant,, 975-3664 (login/access issues)
Larry Sweeney,, 934-1273 (non-employee access)
Tam Le,, 975-5189 (assignments/reports)
Tavia Sorrell,, 975-9233 (course request/course publishing)

UAB Health System/UAB Medicine System Support:
For help at your facility:

UAB Hospital
Valerie Jackson,, 996-7406

UAB Medical Residents
Jennie Craft,, 934-4793

UAHSF (Kirklin Clinic), UAB Physicians & Health System Corporate
Sharon Turner,, 731-9617

Callahan Eye Hospital
Marie Garner,, 488-0798

VIVA Health
Carolyn E. Douglass,, 939-1718

UAB Medical West
To sign in at Medical West, click here: UAB Medical West Login
Jason Willoughby,, 481-7210

To reach someone immediately, call our office at 205-996-4444 or email
For after hours issues, contact the AskIT Help Desk at 205-996-5555 or email