Information for Patients
General Clinic Information
We are located on the 4th floor of The Kirklin Clinic. Our office hours are Monday-Friday, 8:00a.m. – 5:00p.m. Please call (205) 801-8490 with any questions or concerns.
To schedule an appointment, please call (205) 801- 8490 or 1-800-333-6543 ext. 18490 (if outside of the Birmingham area). In the event that you need to reschedule or cancel your appointment, please call either of the numbers listed above. If possible, we appreciate your cancellation at least 24 hours in advance.
After Hours and Emergencies
If you need to reach your physician after hours, please call UAB Paging at (205) 934-3411 and ask for the Endocrinologist on call. If this is a true medical emergency, please dial 911 for immediate assistance.
What to Bring with You
When you come to your appointment, please bring your insurance card, all prescription and over the counter medications that you are currently taking, and any additional information that your referring physician has not already sent to our clinic.
Your physician will contact you directly if he/she has any special instructions regarding your visit to the Endocrinology Clinic.
Some insurance providers may require a referral or pre-certification before seeing a specialist of this nature. Please be sure to bring a copy of this referral or pre-certification with you for insurance/billing purposes. If you are unsure of what your insurance company requires, please contact them in advance of your appointment and they will be happy to answer any of your questions. Your co-pay is expected at the time of your visit; however, our financial counselors are available to discuss any problems or special circumstances. Our financial counselors may be reached Monday-Friday, 8:00 a.m.-5:00 p.m. at (205) 801-9910.
Depending on your physician, your lab results will be discussed with you on your return visit, mailed to your home, or called to you by a member of our staff. Although it may take up to 2 weeks to receive the results of some specific tests that may be ordered, please be aware that any emergent abnormal lab or test values will be relayed to you by your physician as soon as the results are obtained.
The Endocrinology Clinic can not prescribe medications to new patients prior to their appointment. Please contact your referring physician for all prescription needs prior to your new patient appointment. Once you are an established patient in our clinic, please notify your physician of all prescription needs at the time of your visits. In the event that you need a prescription prior to your return appointment please call (205) 801-8490 at least 3 days in advance of running out of the medication(s). Also, please ensure that you request all medication refill needs during the call. Once you’ve contacted our office for refills, please wait 48 business hours and then contact your pharmacy to ensure that the medication has been called in.
If you are a newly diagnosed diabetic, your physician may send you to a Diabetes Education class. There are other sources of patient education as well and these will be discussed with you at the time of your visit.
Patients with limitations
Patients visiting The Kirklin Clinic may take advantage of convenient parking in the deck adjacent to the Clinic. Located at 2100 6th Avenue South, the parking deck is connected to the second floor of The Kirklin Clinic by a weatherproof sky bridge. High top van access is restricted to the first floor of the clinic parking deck. Therefore, patients arriving in high top vans and requiring wheelchair assistance should be dropped off at the front door of the clinic before the driver parks the vehicle. Valet parking is available on Level 2 of the deck; wheelchairs and additional assistance are located here as well.