January 30, 2018

New employee access line helps with UAB Medicine office visits and other services

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RS2499 univ hospital night 2 scr 1All UAB, UAB Medicine, and Triton/VIVA employees and retirees—along with their spouses and dependents—now have access to a unique benefit to help them connect with UAB Medicine caregivers. UAB Medicine 4YOU is a service that provides dedicated appointment and nursing specialists to assist with access to office visits, UAB eMedicine, Urgent Care, myUABMedicine patient portal, LiveChat and more. 

“This benefit is in direct response to requests from our UAB family for a more streamlined approach to access,” said Andy Hare, director of ambulatory access. “Our goal through this program is to provide stellar customer service via dedicated appointment and nursing specialists who are trained to present a variety of access solutions, resulting in a better patient experience.”

UAB Medicine 4YOU is designed to help faculty and staff navigate the wide range of health care services that UAB Medicine offers, says Alesia Jones, chief human resources officer for UAB.

“Our employees enjoy working in a world-class academic medical center, and most of them choose to get their medical care here," said Jones. "Therefore, this is a positive benefit linked directly to your employment at UAB, UAB Medicine, or Triton/VIVA. UAB is always searching for ways to improve the benefits offered to our employees and their families, and UAB Medicine 4YOU will make it easier for them to obtain care.”

To take advantage of this convenient new benefit or for more information, call 205-975-4YOU (4968) or visit uabmedicine.org/4YOU.

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