In 2000, Jennifer Perry was working as a receptionist/transcriptionist in the Urology Department of Norwood Clinic in Birmingham when she decided she wanted to move into the administration side. Fortunately, she discovered our Health Care Management program offered night and online classes to allow her to continue to work.
“I was able to apply practical knowledge I had learned on my job to my studies at UAB and apply the knowledge I gained at UAB to my work,” said Perry.
Getting her Bachelor’s of Science in Health Care Management in 2004 allowed her the opportunity to work her way up at Norwood. She did medical coding and billing in the Urology Department and then moved to the Central Business office, followed by Compliance and Human Resources, then Operations until she finally landed as the Administrator at Norwood in 2010.
“This was a position I ultimately aspired,” said Perry. “I was also honored because I felt that my hard work had paid off. I felt that this opportunity was afforded to me because my physicians had seen my work ethic and knowledge of this field.”
As the Administrator, she oversees operations of a multi-specialty 25-physician clinic. Perry guides and directs management in the development, production and promotion of the clinic’s services. She works closely with the physicians to construct the clinic’s goals and objectives.
Perry said starting as a receptionist and moving up 10 years later as the administrator has taught her the ends and out of the whole operation. Through the years, she has been certified as a professional coder, professional in human resources, and professional coding specialist.
“Realize that every job will give you knowledge that you can apply to another job in the future,” said Perry. “Never stop learning.”
She also encourages students to get involved in the local chapters of the Medical Group Management Association. She is a national, state and local member of that association, an active member of American Academy of Professional Coders and American College of Medical Coding Specialists and currently serves on the Board of Directors for the Alabama Chapter of the Myasthenia Gravis Foundation of America. Perry is also a member of the UAB Health Care Management Advisory Board.