“When I was in high school, my boss had a single plaque sitting on his desk,” Gilbert explains. “It read: If a customer comes in without a smile, give them yours. I try to use that advice every day.”
Gilbert has followed this advice to a T, throwing himself heart-first into the university, local, and national physical therapy communities. Most recently, he was elected president of the American Physical Therapy Association (APTA) Student Assembly Board of Directors—the first UAB student ever elected to the assembly’s top office.