The University of Alabama at Birmingham &
The Institute of Industrial Engineers (IIE)
5 day(s) | 3.50 CEUs
December 9 - 13, 2013
UAB Campus - (map to building)
School of Health Professions Building, Department of Health Services Administration
ONLINE REGISTRATION: $2,345
(Members of the Institute of Industrial Engineers (IIE) receive a $350 discount.)
HOTEL ACCOMMODATIONS: UAB Special Rate at Residence Inn
This seminar, the introductory course in Lean Six Sigma as applied to healthcare, will give you a thorough understanding of Lean Six Sigma and its focus on eliminating defects through fundamental process knowledge. Topics covered in addition to DMAIIC, Lean Six Sigma philosophy, include basic statistics, value stream mapping, statistical process control, waste reduction, process capability, financial implications and root cause analysis. This seminar is offered in the new UAB Executive Learning Center, in the School of Health Professions.
Learn how to integrate principles of business, statistics, waste reduction, and engineering to achieve tangible results in the healthcare arena. Master the use of Lean Six Sigma to quantify the critical quality issues in your company. Once the issues have been quantified, lean and six sigma analysis, including statistics can be applied to provide probabilities of success and failure. Lean and Six Sigma methods increase productivity and enhance quality. As a Lean Six Sigma Green Belt, you will be equipped to support and champion Lean Six Sigma implementation in your organization. To earn the Lean Six Sigma Green Belt Certificate, you will be required to pass the Institute of Industrial Engineers (IIE) Lean Six Sigma Green Belt exam.
Prior seminar participants have reported significant savings from implementing their projects in Green Belt and Black Belt courses.
- A financial services organization saw $128,000 in cost savings per quarter when they reduced transaction processing rework.
- A drug store chain saved $173 million by managing its inventory of prescription medications more effectively.
- A regional hospital saved $300,000 annually by eliminating duplication of services.
- A state agency reduced project cost over-runs by 28 percent.
- A large urban hospital reduced length of stay and was able to postpone a proposed expansion thereby deferring over $7 million in capital expenditures.
- Basic statistics
- Value Stream Mapping
- Cycle Time Reduction
- Financial implications
- Process capability
- Root cause analysis
- Six Sigma process and objective
- Statistical process control
What You Will Learn:
Upon completion of this course, you will be able to:
- Design and develop Lean Six Sigma healthcare projects
- Determine process capability
- Employ the DMAIIC process
- Perform basic statistical analysis on process measurements
- Prepare root cause and cause effect analysis
- Support and champion Six Sigma implementation in your organization
- Lean Six Sigma – Overview and the DMAIIC Process
- Team Effectiveness - Learn key team effectiveness and project management tools to ensure the success of your projects: Building high-performing teams, team launch, facilitating meetings, communications/effective listening, RACI charts, managing conflict, project management
- Gate Reviews and the role of the Green Belt in a Healthcare Lean Six Sigma project
- Voice of the Customer and Kano Analysis – Collecting customer information, customer-focused business strategy, converting VOC into CTQ, developing customer surveys, specifying and classifying customer requirements
- Basic Tools – Brainstorming, Cause and Effect Diagram, Nominal Group Technique, Affinity Diagram, Force-field Analysis, Pareto Chart, Multivoting
- Process Mapping – SIPOC, Value Stream Mapping, Swim Lane Chart, Process Flow Charts, Top-down Flow Chart
- Introduction to Variation and Basic Statistics – Normal Distribution, Measures of Central Tendency (Mean, Median, Mode), Measures of Variation (Variance, Standard Deviation, Range), histograms
- The Value of Cycle Time – Relationship of Cycle Time, WIP, and Throughput (Little’s Law), Cycle Time in Traditional vs. Lean Operations, Define Process Cycle Efficiency, How to Measure Cycle Time
- Control Charts – Special Cause vs. Common Cause Variation, Types of Control Charts (Average, Range, Moving Range, Individuals, P-charts), Interpreting and applying control charts
- Waste Reduction
Corporate Training & Contact
This course is available as a corporate training program and can be customized to meet your company’s needs.
Class cancellation: UAB reserves the right to cancel a class up to 15 business days prior to the scheduled start date.