mainframesU.S. News & World Report ranks UAB’s graduate Management Information Systems program as one of the best online computer information technology programs in the country.

CustomerServiceModern retailing is a highly competitive business with a large economic footprint. A key competitive advantage for retailers is the ability to identify and use the factors that provide customer satisfaction and loyalty when it comes to buying merchandise online or in-store.

A study from the University of Alabama at Birmingham Collat School of Business shows that perceived overall quality and customer expectations are strong drivers of customer satisfaction during in-store purchases, while perceived value is a critical factor driving satisfaction in online purchases.

ConoverThe University of Alabama at Birmingham Collat School of Business has named Teresa L. Conover, Ph.D., as the chair of the Department of Accounting and Finance.

“Dr. Conover is a seasoned accounting scholar and leader who brings a wealth of knowledge and experiences that will help us elevate our accounting and finance programs to new heights,” said Eric P. Jack, Ph.D., dean of the Collat School of Business. “We are also delighted that Dr. Conover has a long history leading international student organizations in accounting and finance, so she will be a champion for our students.”

boyle insideKris Boyle, manager of administration and operations in the Collat School of BusinessIn case you missed it, August 2018 was a big month for the Collat School of Business: It opened its new $37.5 million state-of-the-art facility, a 108,000-square-foot building located along the north side of University Boulevard between 12th and 13th streets south. It was a significant undertaking — one that many Collat employees say wouldn’t have been possible without Kris Boyle, manager of administration and operations.

ABC Excellence in Construction Award ABC Excellence in Construction Award

The UAB Collat School of Business’s new state-of-the-art building on University Boulevard was honored recently by the Associated Builders and Contractors (ABC) Alabama chapter. During an awards ceremony at The Club in Birmingham, the $37.5-million facility and its general contractor, Brasfield & Gorrie, were honored for excellence in construction.

project management joomlaAdditional courses have been added to the Collat School of Business project management certificate program to help business professionals further succeed.Business professionals throughout Alabama have the opportunity to expand their project management skills through the University of Alabama at Birmingham’s Professional Education. The 2019 course schedule includes individual courses and the opportunity to pursue a certification in project management.

rusty duvall streamA two-time childhood cancer survivor, Rusty Duvall will graduate from the University of Alabama at Birmingham with his bachelor’s degree in industrial distribution Saturday, Dec. 15, and start his dream job with the United Parcel Service in January.

BIC18Dean Jack, Greg King (IBERIABANK) and student entrepreneurs. Click to see more photos on Flickr

University of Alabama at Birmingham students with big ideas for new businesses were awarded $8,500 to pursue and promote their ideas in the third annual Blazer Innovation Challenge this week.

Andrew CreceliusMore and more companies are structuring their organizations based on customer segments instead of product categories to better meet the needs of these specific customers. But this customer-centric approach is often a double-edged sword for those companies’ suppliers, who may reap some benefits but also assume more risk.

In an article published in the Journal of the Academy of Marketing Science, researchers from the University of Alabama at Birmingham Collat School of Business and colleagues from four other institutions detailed a first-of-its-kind look into the impact of a customer-centric approach on upstream suppliers.