• Dr. Anthony HoodThere may be a dark side to workplace friendships, especially when disagreements occur, according to a study led by Anthony C. Hood, Ph.D., and co-written by Kevin S. Cruz, Ph.D., and Daniel G. Bachrach, Ph.D.

    Hood is an associate professor of entrepreneurship and strategic management in the University of Alabama at Birmingham Collat School of Business. Published in the Journal of Business and Psychology in 2017, “Conflicts with Friends: A Multiplex View of Friendship and Conflict and Its Association with Performance in Teams” was deemed one of the 10 best papers published in the journal that year.

  • rep predatory journalsWhen accounting Professor Arline Savage, Ph.D., gets mad she hits the books. “My research is all over the place, because what appeals to me is usually something that made me angry,” she said.

    Fed up with a flood of email solicitations from questionable research journals, Savage began digging in to the murky world of pay-to-publish open access journals. These outlets also are known as predatory journals, because they don’t have any subscribers or perhaps any actual readers at all. Their prey is the author — a faculty member or graduate student with research to publish — and the bait is a publication in a supposedly legitimate scholarly periodical. But their only real concern is attracting publication fees and other tolls, Savage said. “It’s a moneymaking racket.”

  • Seven Principle Elements for Entrepreneurship EducationEntrepreneurship is one of the most popular areas in business schools across the nation.

    According to the Kauffman Foundation, the number of entrepreneurship education programs has increased fivefold and the number of course offerings has increased 20-fold in the United States since the 1970s. To help support the evolution of business education, professors at the University of Alabama at Birmingham’s Collat School of Business recently published a framework of entrepreneurial phenomena designed for program development and educational activity.

  • CustomerServiceModern retailing is a highly competitive business with a large economic footprint. A key competitive advantage for retailers is the ability to identify and use the factors that provide customer satisfaction and loyalty when it comes to buying merchandise online or in-store.

    A study from the University of Alabama at Birmingham Collat School of Business shows that perceived overall quality and customer expectations are strong drivers of customer satisfaction during in-store purchases, while perceived value is a critical factor driving satisfaction in online purchases.

  • Andrew CreceliusMore and more companies are structuring their organizations based on customer segments instead of product categories to better meet the needs of these specific customers. But this customer-centric approach is often a double-edged sword for those companies’ suppliers, who may reap some benefits but also assume more risk.

    In an article published in the Journal of the Academy of Marketing Science, researchers from the University of Alabama at Birmingham Collat School of Business and colleagues from four other institutions detailed a first-of-its-kind look into the impact of a customer-centric approach on upstream suppliers.

  • chia streamNadia Richardson, Ph.D., right, and her assistant Alexandra Ward, receive a check from the Community Health Innovation Awards to fund their local mental health awareness campaign, No More Martyrs.In a paper that analyzes the successes of the program, researchers detailed the strengths and limitations of CHIA, and the outcomes from each of the 26 funded projects.

    Since 2012, 26 projects that help solve problems in Birmingham communities have been funded through the Community Health Innovation Awards. The program, which is based at the University of Alabama at Birmingham, has touched thousands of men, women and children through projects proposed by community participants. The projects have provided mental health first aid training, increased access to fresh produce and bicycles to people without reliable transportation, and have accomplished many other initiatives to better people’s lives.

  • Alex AbneyBecause social media has become the primary method of intrapersonal communication for many in today’s society as more and more companies promote their goods and services through these platforms, it has become imperative that marketers enter the workforce with a clear understanding and comfort in using all social media tools.

    Alexandra K. Abney, Ph.D., assistant professor of marketing in the University of Alabama at Birmingham Collat School of Business, and marketing educators from three other institutions are working together to address this challenge through a social media education ecosystem designed to provide an innovative learning environment by more readily incorporating social media into their classrooms.

  • gunsOn average, 36 firearm-related homicides occur every day and an additional 60 individuals die from firearm-related suicides, according to the Centers for Disease Control and Prevention. A study from the University of Alabama at Birmingham found that purchase delay reduces firearm-related suicides between 2 and 5 percent.

    “Self-inflicted gunshots kill more Americans every day,” said Griffin Edwards, Ph.D., lead author of the paper and professor in the UAB Collat School of Business. “We wanted to look at ways to reduce these common and oftentimes more costly sources of firearm-related deaths. Our study looks at delaying the purchase of a handgun in correlation with the reduction of firearm-related suicide rates.”

  • international agreement streamA new study from the University of Alabama at Birmingham uncovers the critical influence of formal and informal agreements on buyer-supplier opportunism in the marketplace, as well as the need for a moderating government to support businesses in agreements.

    “Without agreements in place, buyers and suppliers find ways to take advantage of vulnerable opportunities, or opportunism,” said Simon Sheng, Ph.D., professor in the UAB Collat School of Business. “Our study looks at how different cultures effectively use formal and informal agreements to influence how business is conducted in the marketplace and how the government supports or alters the way business partnerships are managed.”

  • brick click stream

    Increased pressure from large online retailers is reducing brick-and-mortar retailers’ sales and profits, causing numerous store closings on both local and national levels. But community engagement may be an answer for local retailers.

    According to a recent study from the University of Alabama at Birmingham’s Collat School of Business, community engagement brings positive outcomes for retailers in two ways: by directly building consumer trust in, and commitment to, the retailer; and by lessening the importance of the retailer’s economic value proposition, or the perceived value of products and services sold.