Zoom offers the best video, audio, and wireless screen-sharing experience across all systems including Windows, Mac, Linux, Chrome OS, iOS, Android, Blackberry, Zoom Rooms and H.323/SIP room systems. Zoom is HIPAA compliant.

Instructors can now use Zoom Web Conferencing tool within Canvas to provide a virtual classroom experience, record lectures, or host virtual office hours. Users can seamlessly create video conferences and instantly record and add to the Kaltura media space inside Canvas.

Who is Eligible for a Zoom Account?

Zoom video conferencing is now available free of charge to students, faculty and staff. Faculty and staff have access to Pro accounts that provide the ability to host meetings with up to 200 participating attendees, unlimited meeting times, custom reporting and cloud storage. If you need to host meetings with more than 200 participants, or have other specific needs, please email Tyler Weldon at tylerweldon@uab.edu.

Students have access to Basic Zoom accounts that provide the ability to host 40 minute meetings with up to 100 participants. Accounts are only needed if a user desires to host a Zoom meeting and are not required to attend a Zoom meeting. Click here to learn how to set up a student account.

Requesting a Zoom License


If you are an instructor who is interested in using Zoom in Canvas, follow the directions below to initiate your account.

  • Navigate to https://uab.zoom.us.
  • Click 'Sign in' and sign in with your BlazerID and password. This will create your Pro Zoom account that will also work with the Zoom tool inside of Canvas.

Please see guides posted below for more information.

Please note that if you have previously established a trial or free Zoom account, you will need to terminate your free account or contact Zoom Support and ask them to delete your free account.

Standard Use

If you are not using Zoom in Canvas and/or you need HIPAA compliance for all of your Zoom meetings, please click here and follow the directions for setting up a Zoom account for standard use.

***Note: This account will not work with the Zoom tool inside of Canvas.

Zoom Help Guides

Recording a Zoom meeting

Pro accounts have the option to record meetings locally or to the Zoom cloud. Cloud recordings will be stored in the cloud for 30 days. If you would like to archive those recordings, please use one of the two options below.
  1. Link account with Kaltura – this setup will automatically transfer cloud recordings to your Kaltura Media Space. Once the video is transferred to Kaltura, it can be shared via a link or directly inside your Canvas course.
  2. Directly downloading the meeting from the Zoom web or Canvas application. This can be accessed on the web or Canvas by logging into your account and selecting the recordings tab.

Training and Support

ELearning Workshops on this topic are scheduled periodically. Please check the eLearning Workshops page for currently scheduled workshops.

Additional group, one-on-one, or virtual sessions are available by request to Jerad Watson at jmwatson@uab.edu.

Training is also available through Zoom, please see the list of training opportunities below:

For a full list of training guides please visit the Zoom Training site.
  • Zoom Help Documents
  • Technical Support
    Zoom support is available 24/ 7, including Public Holidays. Agents and engineers are available via email or live support. Tickets can be submitted via the website, chat or phone.

    Details regarding technical support for Zoom are available on the Zoom technical Support page.