The AskIT Help Desk will have special hours over the Thanksgiving holiday week, Nov. 21-28, 2015.

Walk-up help desk

AskIT's walk-up help desk in Sterne Library will be closed Saturday, Nov. 21, and Sunday, Nov. 22. The walk-up help desk will be open regular hours Monday and Tuesday, Nov. 23-24, and will close at noon on Wednesday, Nov. 25.

The AskIT help desk in Sterne Library will be closed Thursday, Friday and Saturday, Nov. 26-28.

Phone support

AskIT's phone support will be available regular hours every day except Thursday, Nov. 26, and Friday, Nov. 27, when the phone support office will be closed along with the university.
Tuesday, 17 November 2015 11:58

UAB IT set to kick off 22nd annual Toy Drive

Max GirlsSanta Claus poses with some adoring fans at the UAB Toy Drive's 2014 "Drive-Thru Santa" event.

UAB IT is looking to make the holidays a little brighter for some children in need.

The department is kicking off UAB’s 22nd annual Toy Drive on Monday, Nov. 30. UAB IT has organized the Toy Drive for more than 10 years.

Toys collected in the drive will be donated to Toys for Tots. Eric Thompson, who is leading the effort for the fourth year, said UAB IT is proud to organize the UAB Toy Drive. UAB is the largest contributor to the local Toys for Tots marinesUAB IT employees and U.S. Marines with the large collection of toys donated by UAB employees and students in 2014.

“Every child deserves a happy holiday,” Thompson said. "We are grateful for the support of UAB employees and students to this campaign year after year."

Boxes to collect toy donations will be located in buildings across campus, including the Administration Building, Athletics building, Cudworth, Rust, Facilities, Hoehn Engineering building, Lister Hill Library, Optometry, RSB and School of Nursing. Anyone interested in participating can email Eric Thompson.

New, unwrapped toys are needed for the toy drive. UAB IT and UAB Police Department volunteers will pick up the toys the morning of Thursday, Dec. 17, and collect them in the lobby of the Administration Building, where Santa Claus and his elf will greet those with last-minute donations at the second annual Drive-Thru Santa event.
Monday, 16 November 2015 14:48

Howard joins UAB IT as deputy CIO

Howard RobertRobert Howard has joined UAB IT as associate vice president and deputy chief information officer.

Howard has 19 years of experience in information technology at higher education institutions, most recently as chief information officer at Armstrong State University in Savannah, Ga. He has also served as assistant vice president of academic and institutional technology support at Miami University of Ohio and director of IT partnerships at the University of Georgia.

In his IT career, Howard has focused on developing high-performing teams and partnerships to solve institutional challenges with technology, including modernizing infrastructure. He has also worked to increase staff development, improve IT budgeting strategies, enhance business procedures around enrollment services and cultivate relationships with faculty, staff and students.

"Robert brings experience and energy to the position of deputy CIO," said Dr. Curt Carver, vice president and CIO. "He will help us develop a world-class IT organization for UAB."

Howard received a bachelor's degree in cell biology and microbiology from the University of Georgia; a master's degree in executive leadership and organizational change from Northern Kentucky University; and an MBA with a concentration in healthcare administration from Georgia Southern University.

"My wife and I and our three children are looking forward to making Birmingham home and becoming an active part of this vibrant community," Howard said.

Members of the search committee included Chairman Dr. Harold Jones, dean of the School of Health Professions; Dr. Suzanne Austin, senior vice provost; W. John Daniel, University counsel; Dr. Lauretta Gerrity, senior associate vice president for research administration; Alesia Jones, chief human resources officer; Robert McMains, senior facilities officer; Dr. Robert Palazzo, dean of the College of Arts and Sciences; Michelle Robinson, assistant dean in the School of Dentistry; Heather Maddox White, director of administrative and fiscal affairs for UAB IT; and David Yother, director of enterprise technology solutions for UAB IT.

"I would like to thank the members of the deputy CIO search committee, led by Dean Jones, for their work in identifying three excellent candidates, allowing us to fill this key position," Carver said.
UAB IT has debuted a cloud storage service for campus faculty and staff. OneDrive

Each UAB faculty and staff member can now sign up for a Microsoft OneDrive account, which provides 1TB of cloud storage and allow file sharing. Individual file size limits are 2GB. Microsoft plans to add unlimited storage and increase file size limits to 10GB in early 2016.

Faculty and staff can also use Microsoft Office programs including Word, Excel and PowerPoint in the cloud, as well as download those programs to their computers. Faculty and staff should consult with their department or school's IT support before installing Office 365 on campus computers, since a volume license for Microsoft Office is available for campus.

Photos, videos, spreadsheets and other work documents can be stored in OneDrive accounts, and users can also create, edit and share Microsoft documents within their accounts. Users can access files on any device, including PCs, Macs, tablets and mobile phones.

UAB does not permit storage of sensitive data in the cloud. For guidance, refer to:

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