The walk-up AskIT Help Desk will be relocating to Mervyn Sterne Library on Thursday, Sept. 24, to better serve students, faculty and staff.
AskIT will be located on the first floor behind the Sterne Library circulation desk after moving from its current location at the Center for Teaching and Learning.
The move will also bring new hours for the AskIT Help Desk. Walk-in support will be available from 8 a.m. to 9 p.m. Monday through Thursday; 8 a.m. to 7 p.m. Friday; 9 a.m. to 5 p.m. Saturday; and 1 to 6 p.m. Sunday.
UAB IT’s main AskIT Help Desk and call center will remain located in Cudworth Hall.
In addition using the Sterne Library location for walk-in assistance, students, faculty and staff can contact AskIT by submitting an issue via email to AskIT@uab.edu; opening a ticket online at www.uab.edu/askit; and by calling AskIT at 205-996-5555.
Phone support hours will change slightly as well. Hours will be: 7 a.m. to 9 p.m. Monday through Thursday; 7 a.m. to 7 p.m. Friday; 9 a.m. to 5 p.m. Saturday; and 1 to 6 p.m. Sunday.