Continued expansion of the Cheaha supercomputer, improvements in customer service and enhanced security measures are among the many projects UAB IT has planned with its strategic partners in 2018.
UAB IT is entering the second year of the IT Strategic Plan, which calls for a number of projects to improve technology infrastructure and services through 2019. UAB IT collaborated with constituents across campus to develop the plan.
UAB continues to make security its top priority, with streamlined policies, an expanded Security Operations Center and security awareness measures ongoing. In the coming year, UAB will be adding security enhancements to campus email and seeking help from the campus community to protect sensitive data.
Growing the Cheaha supercomputer, already by far the fastest in Alabama, is planned for the spring. Last fall, UAB added GPUs to improve the supercomputer’s performance to 450 teraflops. The capacity upgrade this spring could bring the research computing cluster’s performance to 1 petaflop.
UAB IT is also in a constant state of improvement with regard to customer service. The Desktop Services unit is undergoing changes sparked by an evaluation by HDI, a leading customer service consultant. Last year, AskIT improved its customer serving rating to a 2.6 and continues to adapt to meet customer needs.
Among the other projects UAB IT will engage in the coming year include updated classroom technology; an updated IT Service Portal; and infrastructure improvements including the beginning of implementation of a new voice-over-IP telephone system.
To see more of the IT plans for the new year, take a look at the IT Strategic Plan wall chart.
Expanded supercomputer, new security measures on tap for 2018
- December 29, 2017