Get tech help from AskIT with new portal

When you need technology help, you need to be able to find it fast — so you can get back to work.

UAB IT has launched an updated IT Service Portal that allows you to more quickly and easily order services, software or equipment; find answers; or report something that’s broken.

The updated IT Tech Help Portal is designed to give you a more streamlined customer experience.

  • The portal is more easily searchable — you don’t have to be logged in with your BlazerID to search the knowledge base or the service catalog.
  • It will take you fewer clicks to get to what you need — whether that’s ordering Adobe Acrobat or reporting that your laptop won’t connect to the network — and browsing is more intuitive.
  • When you are logged in, you get a personalized experience — your tickets are right on the front page, and you can communicate about them to UAB IT more easily within the portal.
  • The portal is mobile friendly.
Last modified on September 22, 2018