For self-service knowledge articles on setting up your mobile devices for Office 365, see the links below.


1.     Open Settings
2.     Click Mail Option under settings
3.     Click Accounts under the Mail Settings
4.     Click Exchange (or your named work email), then Account
5.     Verify that the settings are as follows
a.      Email: Blazerid@uab.edu
b.     Server: outlook.office365.com
c.      Username: blazerid@uab,edu
d.     Password: Your BlazerID password
iOS mobilesettings


There are primarily two email apps that are most widely used on Android, the Gmail app and the Samsung Email app.

NOTE: Android mail apps may look different across different devices, and these directions may not exactly match the options you see. Use these steps as a guide or consult the manufacturer's help for your particular device.

Change your email settings in the Gmail App
1.     Update your Gmail app to the latest version.
2.     NOTE: Do this by opening the Play Store app on your phone. Search "Gmail" and then select Update. If update option is not available, you are already on the latest version.
3.     Open the Gmail app. Go to Settings > Select your uab.edu account > Incoming Settings.
4.     Verify that your settings are as follows:
a.      Email: Blazerid@uab.edu
b.     Password: Your BlazerID password
c.      Server: outlook.office365.com
5.     After you have updated your settings, click Done
Android gmailapp


1.     Go to Settings>Accounts.
2.     Select your Samsung Email account, or Microsoft Exchange account.
3.     Click on Settings.
4.     Select your uab.edu account.
5.     Go to More Settings.
6.     Verify that your settings are as follows: Account Name: Blazerid@uab.edu
7.     Go to Exchange Server Settings
8.     Verify that your settings are as follows:
a.      Password: Your BlazerID password
b.     Exchange Server: outlook.office365.com
c.      In some cases, you will go to Exchange Server Settings to update the Email, Password and Exchange Server.


Set up a new account in iOS
Set up a new account in Android

UAB users have been hit in the past day with emails containing malicious attachments that could encrypt users' files, enabling attackers to hold the files for ransom.

The recent emails contain unzipped Word document attachments that pretend to be a job applicant's resume or CV. The image below is similar to what users have received:

cryptolocker

When the user opens the attachment, a particularly nasty malware called CryptoLocker is released onto the user's computer.

CryptoLMalocker malware holds the user's machine hostage by encrypting all of the user's files, making them inaccessible without the required passkey.

The attacker offers the victim the passkey for a fee of a few hundred dollars, often paid by entering a prepaid credit card number the victim must purchase.

There is no way to simply remove the malware. The user must either pay the ransom (which does not always work) OR if they keep consistent backups, rebuild the machine and load the backup onto it.

Anyone who receives such an email is urged to report it to AskIT.

Follow these tips to avoid phishing and other scam emails:

  • Don't open attachments from strangers or even friends if you aren't expecting them. The attachment could contain a virus that can infect your computer.
  • Do NOT click links in messages. Type a trusted web address in your browser or Google for the web site if you don't know the address.
  • When there is a link in an email, do the "hover test" and hover your mouse over the link to see where it is actually redirecting you.
  • Never type personal, sensitive information (such as passwords or account numbers) on web sites without verifying the web site's authenticity and security — look for an "https" in the address bar.
  • Verify the address. Malicious web sites may look identical to a legitimate site, but the address may use a variation in spelling or a different domain (.com vs. .edu).
  • Misspellings and grammatical errors can be a dead giveaway in phishing emails and subject lines.
  • If you are unsure whether a request is legitimate, contact the company directly. Do NOT use contact information provided in the request.
  • Protect your password. Information security and IT officials at both the university and UAB Hospital will never ask users for passwords or any other sensitive information.
  • Always report suspicious activity. If you have any questions or you receive a suspicious email that you want to report, university employees and students can call the AskIT Help Desk at 205-996-5555. Hospital employees can call the HSIS Help Desk at 205-934-8888.
A new phishing email is hitting UAB users' inboxes, purporting to be from "Staff Portal." 

phishing staffportal
Users should not click the link in the email. The URL has been blocked from campus, but the login page is a replica of a UAB page with university branding. Phishing emails are usually an attempt to gain access to steal your personal or financial information.

phishing fakelogin

If you receive an email with a hidden link like “Click Here,” do the hover test. Hover your mouse over the link and look at the lower left pane to see where the link leads.

Look at the URL of the website you are visiting. 

You should only enter your UAB credentials at UAB .edu web sites.

To report suspected spam to AskIT, please follow the instructions here.

Follow these additional tips to avoid being a phishing victim:

  • Do NOT click links in messages that ask you to log in. Type a trusted Web address in your browser or Google for the Web site if you don’t know the address.
  • Never type personal, sensitive information (such as passwords or account numbers) on Web sites without verifying the Web site’s authenticity and security — look for an “https” in the address bar.
  • Verify the address. Malicious web sites may look identical to a legitimate site, but the address may use a variation in spelling or a different domain (.com vs. .edu).
  • Misspellings and grammatical errors can be a dead giveaway in phishing emails and subject lines.
  • If you are unsure whether a request is legitimate, contact the company directly. Do NOT use contact information provided in the request.
  • Don’t open attachments. They may contain viruses or malware that can infect your computer.
  • Protect your password. Information security and IT officials at both the university and UAB Hospital will never ask users for passwords or any other sensitive information.
  • Report suspicious activity. If you have any questions or you receive a suspicious email that you want to report, university employees and students can call the AskIT Help Desk at 205-996-5555. Hospital employees can call the HSIS Help Desk at 205-934-8888.
An email sent to several UAB accounts purporting to be from Lister Hill Library, with the subject line, “Library Account,” appears to be a phishing attempt designed to steal personal information.

UAB IT is taking steps to prevent the further dissemination of e-mails from this particular sender, but remind UAB employees remain vigilant about potential phishing scams.
library phish


To report suspected spam to AskIT, please follow the instructions 
here

Follow these additional tips to avoid being a victim:

• Do NOT click links in messages that ask you to log in. Type a trusted Web address in your browser or Google for the Web site if you don’t know the address.

• Never type personal, sensitive information (such as passwords or account numbers) on Web sites without verifying the Web site’s authenticity and security — look for an “https” in the address bar.

• Verify the address. Malicious Web sites may look identical to a legitimate site, but the address may use a variation in spelling or a different domain (.com vs. .edu).

• Misspellings and grammatical errors can be a dead giveaway in phishing emails and subject lines.

• If you are unsure whether a request is legitimate, contact the company directly. Do NOT use contact information provided in the request. 

• Don’t open attachments. They may contain viruses or malware that can infect your computer.

• Protect your password. Information security and IT officials at both the university and UAB Hospital will never ask users for passwords or any other sensitive information.

• Report suspicious activity. If you have any questions or you receive a suspicious email that you want to report, university employees and students can call the AskIT Help Desk at 205-996-5555.  Hospital employees can call the HSIS Help Desk at 205-934-8888.


Microsoft Office 365, a new cloud-based platform for e-mail, file storage, and Microsoft Office applications (Word, PowerPoint, Excel) is now the standard email for students (effective May 2014). This new service provides students with the following benefits:

  • 50 GB of e-mail space, an increase of 49 GB from the current service
  • 25 GB of free file storage, an increase of 24 GB from the current service
  • Access to Microsoft Office applications from laptops, tablets, and other mobile devices
  • A single web interface to access all of the above features

Students who prefer to work offline will be able to download the Office applications and continue using their preferred e-mail clients.

We expect all students to be transitioned to the Office 365 service by June 30, 2014. For more information and how the transition will occur please visit our Office 365 for Students info page.
Beginning April 30 UAB will be upgrading students to Microsoft Office 365, a new cloud-based platform for e-mail, file storage, and Microsoft Office applications (Word, PowerPoint, Excel). This new service provides students with the following benefits:

  • 50 GB of e-mail space, an increase of 49 GB from the current service
  • 25 GB of free file storage, an increase of 24 GB from the current service
  • Access to Microsoft Office applications from laptops, tablets, and other mobile devices
  • A single web interface to access all of the above features

Students who prefer to work offline will be able to download the Office applications and continue using their preferred e-mail clients.

We expect all students to be transitioned to the Office 365 service by June 30, 2014. For more information and how the transition will occur please visit our Office 365 for Students info page.
Set up Microsoft Exchange email on an Android

  1. From the Applications menu, select Email. This application may be named Mail on some versions of Android.
  2. Type your full email address, for example BlazerID@uab.edu, and your password, and then select Next.
  3. Select Exchange account. This option may be named Exchange ActiveSync on some versions of Android.
  4. Enter the following account information and select Next.
  5. Domain\Username Type your full email address in this box. If Domain and Username are separate text boxes in your version of Android, leave the Domain box empty and type your full email address in the Username box.

    Note    On some versions of Android, you must use the domain\username format. For example, if your email address is BlazerID@uab.edu, type uab\BlazerID. Your username is your full email address.

  6. Password Use the password that you use to access your account.
  7. Exchange Server Use the address of your Exchange server. If you’re connecting to your Office 365 email, use outlook.office365.com for your server name.
  8. As soon as your phone verifies the server settings, the Account Options screen displays. The options available depend on the version of Android on your device. The options may include the following:
  9. Email checking frequency The default value is Automatic (push). When you select this option, email messages will be sent to your phone as they arrive. We recommend only selecting this option if you have an unlimited data plan.
  10. Amount to synchronize This is the amount of mail you want to keep on your mobile phone. You can choose from several length options, including One day, Three days, and One week.
  11. Notify me when email arrives If you select this option, your mobile phone will notify you when you receive a new email message.
  12. Sync contacts from this account If you select this option, your contacts will be synchronized between your phone and your account.
  13. Select Next and then type a name for this account and the name you want displayed when you send e-mail to others. Select Done to complete the email setup and start using your account.
 Note    You may need to wait ten-to-fifteen minutes after you set up your account before you can send or receive e-mail.



Set up POP or IMAP email on an Android

  1. From the home screen, tap Applications > Settings > Accounts & sync > Add account > Manual setup.
  2. On the Incoming settings screen, in the Protocol drop-down menu, select IMAP or POP3. We suggest you select IMAP because it supports more features. 
  3. In the Email address and Username text boxes, type your full e-mail address, for example BlazerID@uab.edu, and your password, and then select Next. Your user name is the same as your e-mail address.
  4. In the Password text box, enter your password.
  5. In the IMAP server or POP3 server text box, enter your IMAP or POP server name. If you’re connecting to your Office 365 email, the IMAP or POP server name is outlook.office365.com
  6. In the Security type drop-down menu and Server port text boxes, specify the POP or IMAP settings that you looked up in step 5, and then tap Next. Your e-mail application will check your IMAP or POP settings.
  7. On the Outgoing server settings screen, the Login required option should be selected for you, and the Username and Password text boxes should be filled in. 
  8. In the SMTP server text box, enter the SMTP server name. If you’re connecting to your Office 365 email, the SMTP server name is smtp.office365.com
  9. In the Security type drop down menu and Server port text box, specify the SMTP settings that you located in step 5, and click Next.
  10. In the Account name, text box, enter a name your account (for example “Office 365 email” or “Work email). In the Your name text box, enter the name you want displayed when you send e-mail to others (for example “Tony Smith”), and then select Finish Setup.

 Note    You may need to wait ten-to-fifteen minutes after you set up your account before you can send or receive email.


http://office.microsoft.com/en-us/office365-suite-help/set-up-email-on-an-android-phone-or-tablet-HA102823196.aspx?CTT=5&origin=HA103787372

Set up Exchange email on an Apple iPhone, iPad, or iPod Touch

  • If this is the first email account on your iPhone, tap Mail. Otherwise, tap Settings > Mail, Contacts, Calendars > Add Account.
  • Tap Settings > Mail, Contacts, Calendars > Add Account.
  • Tap Microsoft Exchange.
  • You don’t need to type anything in the Domain box. Type the information requested in the Email, Username, and Password boxes. You need to type your full email address in the Email and Username boxes (for example, BlazerID@uab.edu).
  • Tap Next on the upper-right corner of the screen. Your mail program will try to find the settings it needs to set up your account. Go to step 8 if your mail program finds your settings.
  • If your iPhone can’t find your settings, you’ll need to manually look up your Exchange ActiveSync server name. If you’re connecting to your Office 365 email, use outlook.office365.com for your server name.
  • In the Server box, enter your server name (outlook.office365.com), and then tap Next.
  • Choose the type of information you want to synchronize between your account and your device, and then touch Save. By default, Mail, Contacts, and Calendar information are synchronized.
  • If you're prompted to create a passcode, tap Continue and type a numeric passcode. If you don’t set up a passcode, you can’t view your email account on your iPhone. You can set up a passcode later your iPhone settings.


Set up POP or IMAP email on an Apple iPhone, iPad, or iPod Touch

  • If this is the first email account on your iPhone, tap Mail. Otherwise, tap Settings > Mail, Contacts, Calendars > Add Account.
  • Tap Other.
  • Tap in the Name box and type your full name.
  • Tap in the Address box and type your full email address (for example, BlazerID@uab.edu).
  • Tap in the Password box and type your password. 
  • Tap Save.
  • Tap either IMAP or POP. We recommend IMAP because it supports more features.
  • Under Incoming Mail Server, in the Host Name, box, type your incoming server name. If you’re connecting to your Office 365 email, the IMAP or POP server name is outlook.office365.com. Enter your user name (for example, BlazerID@uab.edu) and your password. 
  • Under Outgoing Mail Server Host Name, enter your outgoing server name. If you’re connecting to your Office 365 email, the SMTP server name is smtp.office365.com. Enter your user name and password. 
  • Tap Save.
For more information, click here.


UAB Information Security recently discovered a new spam campaign where users are tricked into opening an email attachment that contains a virus aimed at stealing passwords and financial information.  As with any suspicious email messages you may receive, please report them to askit@uab.edu for inspection.

The recent spam email messages are crafted to look like they came from one of several legitimate companies such as Chase Bank, the Better Business Bureau (BBB), Department of Treasury, Dun & Bradstreet Financial Services or a wire transfer company. You should be aware that these emails are forged and that none of the information included in the email can be trusted including embedded links, e-mail addresses or phone numbers.

Here are some of the common email subject lines we have seen in this spam campaign:

•  FW: Company 2013 Report

•  Incoming Wire Transfer Notification

•  D&B iUpdate: Company Order Requested

•  Department of Treasury Notice of Outstanding Obligation – Case ######

•  Better Business Bureau Complaint Case #######

•  Merchant Billing Statement

•  ACTION REQUIRED: A document has arrived for your review/approval (Document Flow Manager)

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