UAB staff should be aware of a potential scam in which a caller posing as tech support staff asks for the IP address of office printers — possibly to try to gain access to recently printed documents or to try to scam you into paying for unnecessary support.

A UAB staff member recently fielded such a call.

Similar scams have occurred around the country in recent years. In some scams, the caller is attempting to gain access to the printer or other systems. In others, the caller pretends to offer support for a fee — which can rack up unnecessary charges.

The Federal Trade Commission offers tips for what to do if you suspect you are a victim.
A known bug in Oracle systems is causing slowness when using Java 8 update 60 and Internet Explorer 11.

UAB IT has researched the issue and found that Oracle is working to address the known problem. If you are experiencing slowness in the Oracle applications which use Java 8 update 60 in Internet Explorer, there are a few workarounds.

To alleviate the slowness with IE11 and Java 8 update 60, you have the following options:

  • Wait until Oracle patch comes out and is tested and applied to UAB systems (will be after year end)
  • Uninstall Java 8u60 and install a previous secure version of Java (8u51)
  • Use Firefox with the current version of Java
UAB IT's normal recommendation is to use Internet Explorer and the latest version of Java. UAB IT update users once Oracle has resolved the slowness issue and systems have been updated.
Pre NCSAM Infographic
Stop. Think. Connect.


That’s the message that UAB IT and organizations across the globe are reinforcing in recognition of Cyber Security Awareness Month, which promotes the importance of online safety and security.

UAB IT will be posting daily security tips on its social media channels — Twitter, Facebook and Instagram — and is also sponsoring a video contest that invites undergraduate students to submit their own short films promoting online security.

Among the most important — but also easiest — things people can do to stay safe online are these tips:

Learn more about Cyber Security Awareness Month here

AdminSysScreenshot
The Administratrive Systems page, which many UAB staff and students use to access systems and applications across campus, is becoming interactive. Those who want to test the new site can access it here; that temporary link is not available off campus. When the new site goes live, it will be available at the current Administrative Systems page link.

UAB Web Communications and UAB IT collaborated to redesign the page so that users can custom configure the buttons that access various systems, from Banner to Oracle to Xtender.

The default layout shows the systems in alphabetical order, but users can click the “Configure Layout” button to rearrange the buttons, add or remove them.

A user’s customized layout is retained in the web browser when he or she returns.

Active system alerts and other important messages will also be displayed on the page.

Redesigning the Administrative Systems page was an idea proposed on SPARK, UAB IT’s platform for crowdsourcing innovation.

UAB IT recommends as a best practice that campus users access systems through the Administrative Systems page, rather than bookmarking systems, so that they can get up-to-date information and alerts as well as the correct links to those systems.

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