CloudStorageOptionsGraphicUAB IT has launched two new services to give faculty and staff options for storing their documents and data in the cloud.

OneDrive and UABbox have similar features, but determining which one is best for you often comes down to preference — and to the size of the files you need to store, UAB IT experts said.

The two services have many things in common, including:

  • Collaboration features, such as concurrent access and editing and the capability to share via a link. Students, who use Office 365 for email, also have access to OneDrive accounts, so collaboration 
  • Mobile applications, which allow you to access your files among different devices.
  • Both are offered at no charge to UAB faculty and staff. The services are not currently available to hospital staff.

The biggest difference between the two services is the size of files you can upload.

With OneDrive, you can upload files up to 10GB. On Box, you can upload file sizes up to 15GB.

Box’s storage capacity is unlimited, while OneDrive’s storage capacity is currently 1TB, which will be upgraded to 5TB by the end of March.

Because the file size capacity is greater in UABbox, it is more typically used by researchers. In fact, of the 58 TB currently in use on UAB’s service, most of that is used by two researchers.

UAB IT currently recommends that users not store sensitive data in the cloud. Refer to the Data Classification Rule for more information.

Users who need to store documents on campus servers can get a UABFile account. 

Resources for users:
Log in to OneDrive (use BlazerID and password)
OneDrive help
Log in to UABbox (use BlazerID and password)
Box help
UAB IT presentation about cloud storage services
Emergency Digital Sign
Emergency notifications are now live on all of UAB Digital Signage, allowing more widespread communication of imminent threats to campus.

The notifications are tied to the Blackboard Connect system currently used for deployment of B-Alerts. Any situation that poses imminent danger to campus will take over the entire digital signage screen, with the message scrolling across a red screen under an "Emergency" banner.

UAB IT also plans to include in its digital signage the emergency management alerts that do not pose an imminent threat, such as campus closures. Those messages will not take over the entire screen but will be broadcast in the scrolling feed at the bottom of the signs.

UAB Digital Signage is deployed across campus, including at the new Hill Student Center. Departments interested in learning more about digital signage should contact AskIT.
UAB IT's latest unlimited storage option for campus faculty and staff is UABbox, a free, cloud-based storage option provided by UAB IT in partnership with Box. UABbox

The service, which has been used mainly by researchers during its beta trial, has now been expanded to campus faculty and staff. Hospital staff are not included in this expansion. 

UABbox allows unlimited storage of non-sensitive data, in file sizes up to 15GB. 

UABbox includes web-based access, a Box sync desktop application and a free mobile app, and it also allows easy data sharing with other Box users.

When users log into UABbox with a BlazerID and password, they will find a folder titled "Welcome to UAB Box" that includes FAQs, Box support files, a Box user guide and Box user video tutorial library.

Storage of sensitive data in UABbox is not recommended at this time. 
PortalScreenshot
UAB IT has launched a new self-service portal that allows customers to search a service catalog and order services; search for knowledge articles; and report problems with services.

The self-service portal is located at askit.uab.edu and can also be accessed from the green “Need help? AskIT” button on the upper righthand side of any page of the UAB IT web site

The portal replaces the old AskIT page, the A to Z list of IT solutions and the FAQs.

In the new portal, IT service listings can be accessed through the service catalog (searchable by category or constituent group and through an A to Z list), and the FAQs are located within an expanded knowledge base that also has new articles about a variety of software and hardware items.

Users need to log in with a BlazerID and password to access the service catalog and knowledge base and to report problems with services. Users will be able to check the status of their requests and problem tickets within the new portal.

As UAB IT transitions to the new service portal, tickets that had been previously entered in the old system will be moved to the new system. Users may receive emails as those tickets are transitioned. UAB IT hopes to have all old tickets transitioned by Feb. 8.

The interface is intuitive, but a list of frequently asked questions can be found here in the new portal (BlazerID login required). The new self-service site is a work in progress, and enhancements and changes are anticipated post go-live.
Page 22 of 33