TechConnect holiday

Need a new laptop for your student? 

TechConnect, UAB’s student-centered tech store powered by UAB IT, has great deals just in time for the holidays. 

Starting Dec. 1, customers can receive a free $150 Dell eGift card with the purchase of a Dell PC valued at $699 or more. The eGift card deal lasts until Jan. 31. 

All of the Dell laptops sold at TechConnect qualify for the eGift card and also include on-campus service and a loaner program (exclusive to the TechConnect Notebook program) if something goes wrong with your laptop and repairs are needed. 

For more information, visit TechConnect in the Hill Student Center or online at
UAB IT has resolved an email issue that caused some emails sent to the IT Service Portal from being delivered on Sunday, Nov. 6, and Monday, Nov. 7. 

The email issue also affected emails sent to some other addresses, including:

UAB IT is moving the emails that were sent on Sunday and Monday into the IT Service Portal and you should have received ticket notification. 

We apologize for the inconvenience and will work to prioritize your requests to complete them as quickly as possible.

You can also enter a request ticket or report a problem with a service within the IT Service Portal at
An email circulating to UAB inboxes with the subject line "Transaction declined" is a phishing attempt to infect your computer with malware.

The email looks similar to the image below:


This email is not related to the campus-wide simulated phishing campaign that UAB IT is launching this month as a tool to educate campus users about phishing attacks that attempt to steal personal or financial information. Please visit to get up-to-date information about the latest phishing attempts and tools to help you protect your information. Campus users can also download the PhishMe Reporter tool for one-click access to report phishing attempts. Follow UAB IT on Twitter for alerts on phishing attacks.

If you receive an email with a link such as “Click Here,” do the hover test. Hover your mouse over the link and look at the lower left pane to see where the link leads. Even if the page looks familiar, verify the URL or type in a URL you know before entering your information.

Look at the URL of the website you are visiting. 

To report suspected spam to AskIT, please follow the instructions here or download the PhishMe Reporter button for one-click reporting.

Follow these additional tips to avoid being a phishing victim:

  • Do NOT click links in messages that ask you to log in. Type a trusted Web address in your browser or Google for the Web site if you don’t know the address.
  • Never type personal, sensitive information (such as passwords or account numbers) on Web sites without verifying the Web site’s authenticity and security — look for an “https” in the address bar.
  • Verify the address. Malicious web sites may look identical to a legitimate site, but the address may use a variation in spelling or a different domain (.com vs. .edu).
  • Misspellings and grammatical errors can be a dead giveaway in phishing emails and subject lines.
  • If you are unsure whether a request is legitimate, contact the company directly. Do NOT use contact information provided in the request.
  • Don’t open attachments. They may contain viruses or malware that can infect your computer.
  • Protect your password. Information security and IT officials at both the university and UAB Hospital will never ask users for passwords or any other sensitive information.
  • Report suspicious activity. If you have any questions or you receive a suspicious email that you want to report, university employees and students can call the AskIT Help Desk at 205-996-5555. Hospital employees can call the HSIS Help Desk at 205-934-8888.
October 27, 2016

UAB Toy Drive under way

ToysDriveSlide UAB Campus

It is time again for UAB’s annual Toy Drive, which benefits Toys for Tots. The drive officially kicked off on Nov. 1.

Be on the lookout for Toy Drive collection boxes across campus.

UAB IT is taking the lead on organizing the collection effort, with IT team member Eric Thompson leading the charge.

“I enjoy being able to offer Christmas for children who wouldn’t otherwise be able to have Christmas,” said Thompson, who has been involved with the toy drive for several years.

UAB is the largest contributor to the local Toys for Tots effort. You can deliver new, unwrapped toys to boxes located in 19 buildings across campus.

On Wednesday, Dec. 14, you can bring toys to the Administration Building and greet Santa Claus for the Drive-Through Santa event. Santa will greet people from 9 a.m. to 1 p.m., before the U.S. Marines come to pick up the toys for Toys for Tots.
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