The fake email is likely an attempt to steal user information and should be deleted. Users who click on the link are directed to a site that mimics a UAB login site but has a non-UAB URL. A copy of the email is below:
If you receive an email with a hidden link such as “Click Here,” do the hover test. Hover your mouse over the link and look at the lower left pane to see where the link leads.
Look at the URL of the website you are visiting.
To report suspected spam to AskIT, please follow the instructions here.
Follow these additional tips to avoid being a phishing victim:
- Do NOT click links in messages that ask you to log in. Type a trusted Web address in your browser or Google for the Web site if you don’t know the address.
- Never type personal, sensitive information (such as passwords or account numbers) on Web sites without verifying the Web site’s authenticity and security — look for an “https” in the address bar.
- Verify the address. Malicious web sites may look identical to a legitimate site, but the address may use a variation in spelling or a different domain (.com vs. .edu).
- Misspellings and grammatical errors can be a dead giveaway in phishing emails and subject lines.
- If you are unsure whether a request is legitimate, contact the company directly. Do NOT use contact information provided in the request.
- Don’t open attachments. They may contain viruses or malware that can infect your computer.
- Protect your password. Information security and IT officials at both the university and UAB Hospital will never ask users for passwords or any other sensitive information.
- Report suspicious activity. If you have any questions or you receive a suspicious email that you want to report, university employees and students can call the AskIT Help Desk at 205-996-5555. Hospital employees can call the HSIS Help Desk at 205-934-8888.
Service Portal release notes, June 24, 2016
Service Portal release notes, June 15, 2016
Service Portal release notes, June 8, 2016
Service Portal release notes, May 25, 2016
Service Portal release notes, May 11, 2016
Service Portal release notes, May 4, 2016
Service Portal release notes, April 20, 2016
Service Portal release notes, April 13, 2016
Service Portal release notes, April 6, 2016
Service Portal release notes, March 30, 2016
Service Portal release notes, March 23, 2016
Service Portal release notes, March 16, 2016
Service Portal release notes, March 9, 2016
Service Portal release notes, March 4, 2016
All operations — including the walk-up help desk and phone support — will be closed Friday, Dec. 25, and Friday, Jan. 1.
Walk-up support at Sterne Library will be also closed Dec. 26 and 27.
Walk-up support will be available at Sterne Library from 8 a.m. to 5 p.m. Dec. 21-23 and Dec. 28-31 but will close early on Dec. 24 and on Dec. 31 at noon.
Phone support will remain available from 9 a.m. to 5 p.m. Saturdays and from 1 to 6 p.m. Sundays, as well as 7 a.m. to 6 p.m. Dec. 21-24 and Dec. 28-31.
IE11 works for all of UAB’s enterprise systems except for IRAP, the Integrated Research Administration Portal. IRAP users can visit uab.edu/IRAP to see how best to access the system.
Each UAB faculty and staff member can now sign up for a Microsoft OneDrive account, which provides 1TB of cloud storage and allow file sharing. Individual file size limits are 2GB. Microsoft plans to add unlimited storage and increase file size limits to 10GB in early 2016.
Faculty and staff can also use the Microsoft Office programs including Word, Excel and PowerPoint in the cloud, as well as download those programs to their computers. The Office products are primarily made available for installation on the user’s personal/home system, and faculty/staff should consult with their department or school's IT support before installing any Office 365 products on their UAB system. Office products for installation on UAB systems should be downloaded from UAB IT’s software library.
Photos, videos, spreadsheets and other work documents can be stored in OneDrive accounts, and users can also create, edit and share Microsoft documents within their accounts. Users can access files on any device, including PCs, Macs, tablets and mobile phones.
UAB does not permit storage of sensitive data in the cloud. For guidance, refer to:
Adobe has released an emergency update to address the issue. The vulnerabilities could allow a hacker to take control of a system.
Users can verify that they have the latest version of Flash Player by visiting the website: https://www.adobe.com/software/flash/about/.
A new interactive Administrative Systems page, which many UAB staff and students use to access systems and applications across campus, is now live.
UAB Web Communications and UAB IT collaborated to redesign the page so that users can custom configure the buttons that access various systems, from Banner to Oracle to Xtender.
The default layout shows the systems in alphabetical order, but users can click the “Configure Layout” button to rearrange the buttons, add or remove them.
A user’s customized layout is retained in the web browser when he or she returns.
Active system alerts and other important messages will also be displayed on the page.
Redesigning the Administrative Systems page was an idea proposed on SPARK, UAB IT’s platform for crowdsourcing innovation.
UAB IT recommends as a best practice that campus users access systems through the Administrative Systems page, rather than bookmarking systems, so that they can get up-to-date information and alerts as well as the correct links to those systems.
UAB faculty and staff have access to Microsoft Office 365 to download Office products such as Microsoft Word, Excel and PowerPoint — and they can also use those applications in the cloud, where each user also has 1TB of storage in a OneDrive account. Individual file sizes are limited to 2GB. Note: Consult with your school or department IT support before installing Office 365 on your office computer because an Office volume license is available for on-campus use.
Should you not be able to find the answers you need through the links below, please contact AskIT.
OneDrive is only available for UAB campus faculty and staff; it is not currently available for UAB Medicine staff.
Install Office on your PC or Mac with Office 365 for Business
When you use the latest version of Office with Office 365 for business, you can edit and review Office files from virtually anywhere you can use your computer, mobile device, or web browser.
Depending on which type of Office 365 account you have, you can download the latest version of Office with Office 365.
To install the latest version of Office
Sign in to Office 365 by using your BlazerID.At the top right of the page, click Settings > Office 365 Settings.
On the Office page, select a Language, then click Install.
Note: Office installs the 32-bit version on your PC by default, even if your computer is running a 64-bit version of Windows.
Watch this video to learn about using Office and Office Web Apps in Office 365.
Deactivate an installation on either a PC or a Mac
If you’ve already installed the latest version of Office with Office 365 on five computers that you use and you want to install Office on a sixth computer, you can do that by first deactivating an installation on one of your current computers.
Go to Software > Office. Click Deactivate next to the computer you want to deactivate the installation from.
Troubleshoot your Office installation
When you’re installing, you may get a "Something went wrong…” error. If you get a different error, see General troubleshooting for installing Office 2013 and Office 365.
You may have noticed that how you get the latest version of Office is different from previous versions of Office. The latest version of Office with Office 365 is offered as a subscription. Also, the Office applications are packaged together for faster download and installation. Once you’ve installed Office, you can delete the shortcuts to the programs that you don’t need. If you need to, you can run different versions of Office products, like Excel 2013 and Excel 2010, side-by-side on the same computer.
You can install the latest version of Office on up to five computers that you use. After you’ve completed the installation, make sure you have automatic updates turned on.
Depending on your operating system, here’s what Office includes:
Office on your PC includes Access, Excel, OneNote, Outlook, PowerPoint, Publisher and Word.
Office on your Mac includes Excel, Outlook, PowerPoint and Word.
Also know that Mac users can install Lync separately.
Note: You can also install the latest version of Office on your Surface Pro. You'll have the same programs as Office on a PC.