Thursday, 18 August 2016 12:31

TechConnect services

TechConnect offers a variety of services, from virus removal to computer backup.

TechConnect Services Table
AskIT will have special holiday hours over the next two weeks.

All operations — including the walk-up help desk and phone support — will be closed Friday, Dec. 25, and Friday, Jan. 1.

Walk-up support at Sterne Library will be also closed Dec. 26 and 27.

Walk-up support will be available at Sterne Library from 8 a.m. to 5 p.m. Dec. 21-23 and Dec. 28-31 but will close early on Dec. 24 and on Dec. 31 at noon.

Phone support will remain available from 9 a.m. to 5 p.m. Saturdays and from 1 to 6 p.m. Sundays, as well as 7 a.m. to 6 p.m. Dec. 21-24 and Dec. 28-31.
UAB IT will be rolling out Internet Explorer 11 to its Desktop-supported customers beginning Wednesday. Microsoft will no longer be supporting earlier versions of IE beginning in January, making those earlier versions of the browser a security risk.

IE11 works for all of UAB’s enterprise systems except for IRAP, the Integrated Research Administration Portal. IRAP users can visit uab.edu/IRAP to see how best to access the system.
UAB IT has debuted a cloud storage service for campus faculty and staff. OneDrive

Each UAB faculty and staff member can now sign up for a Microsoft OneDrive account, which provides 1TB of cloud storage and allow file sharing. Individual file size limits are 2GB. Microsoft plans to add unlimited storage and increase file size limits to 10GB in early 2016.

Faculty and staff can also use the Microsoft Office programs including Word, Excel and PowerPoint in the cloud, as well as download those programs to their computers. The Office products are primarily made available for installation on the user’s personal/home system, and faculty/staff should consult with their department or school's IT support before installing any Office 365 products on their UAB system. Office products for installation on UAB systems should be downloaded from UAB IT’s software library.

Photos, videos, spreadsheets and other work documents can be stored in OneDrive accounts, and users can also create, edit and share Microsoft documents within their accounts. Users can access files on any device, including PCs, Macs, tablets and mobile phones.

UAB does not permit storage of sensitive data in the cloud. For guidance, refer to:

A critical security vulnerability has been identified in versions of Adobe Flash Player, and UAB users are urged to update it on their computer systems. flash player

Adobe has released an emergency update to address the issue. The vulnerabilities could allow a hacker to take control of a system.

Users can verify that they have the latest version of Flash Player by visiting the website: https://www.adobe.com/software/flash/about/.
AdminSysScreenshot
A new interactive Administrative Systems page, which many UAB staff and students use to access systems and applications across campus, is now live. 

UAB Web Communications and UAB IT collaborated to redesign the page so that users can custom configure the buttons that access various systems, from Banner to Oracle to Xtender. 

The default layout shows the systems in alphabetical order, but users can click the “Configure Layout” button to rearrange the buttons, add or remove them.

A user’s customized layout is retained in the web browser when he or she returns.

Active system alerts and other important messages will also be displayed on the page.

Redesigning the Administrative Systems page was an idea proposed on SPARK, UAB IT’s platform for crowdsourcing innovation. 

UAB IT recommends as a best practice that campus users access systems through the Administrative Systems page, rather than bookmarking systems, so that they can get up-to-date information and alerts as well as the correct links to those systems.
Published in Announcements
O365

UAB faculty and staff have access to Microsoft Office 365 to download Office products such as Microsoft Word, Excel and PowerPoint — and they can also use those applications in the cloud, where each user also has 1TB of storage in a OneDrive account. Individual file sizes are limited to 2GB. Note: Consult with your school or department IT support before installing Office 365 on your office computer because an Office volume license is available for on-campus use. 

Should you not be able to find the answers you need through the links below, please contact AskIT.

OneDrive is only available for UAB campus faculty and staff; it is not currently available for UAB Medicine staff.

Access Office 365

Install Office on your PC or Mac with Office 365 for Business

When you use the latest version of Office with Office 365 for business, you can edit and review Office files from virtually anywhere you can use your computer, mobile device, or web browser. 

Depending on which type of Office 365 account you have, you can download the latest version of Office with Office 365.

To install the latest version of Office 

Sign in to Office 365 by using your BlazerID.

At the top right of the page, click Settings > Office 365 Settings.
Click Software.
On the Office page, select a Language, then click Install.

Note: Office installs the 32-bit version on your PC by default, even if your computer is running a 64-bit version of Windows. 

Watch this video to learn about using Office and Office Web Apps in Office 365.

Deactivate an installation on either a PC or a Mac

If you’ve already installed the latest version of Office with Office 365 on five computers that you use and you want to install Office on a sixth computer, you can do that by first deactivating an installation on one of your current computers.

Go to Software > Office. Click Deactivate next to the computer you want to deactivate the installation from.

Troubleshoot your Office installation

When you’re installing, you may get a "Something went wrong…” error. If you get a different error, see General troubleshooting for installing Office 2013 and Office 365

More information

You may have noticed that how you get the latest version of Office is different from previous versions of Office. The latest version of Office with Office 365 is offered as a subscription. Also, the Office applications are packaged together for faster download and installation. Once you’ve installed Office, you can delete the shortcuts to the programs that you don’t need. If you need to, you can run different versions of Office products, like Excel 2013 and Excel 2010, side-by-side on the same computer.

You can install the latest version of Office on up to five computers that you use. After you’ve completed the installation, make sure you have automatic updates turned on.

Depending on your operating system, here’s what Office includes:

  • Office on your PC includes Access, Excel, OneNote, Outlook, PowerPoint, Publisher and Word.

  • Office on your Mac includes Excel, Outlook, PowerPoint and Word.

Also know that Mac users can install Lync separately.

Note: You can also install the latest version of Office on your Surface Pro. You'll have the same programs as Office on a PC.

You can also use Office 365 with Office 2010 or Office 2007 or Office for Mac 2011.

Learn more about getting started with Office 365 and Office Web Apps in Office 365, and how to use Office 365 on mobile devices.



OneDrive

Create and store your Office documents and more on OneDrive Pro for your personal documents. Faculty and staff have 1TB of storage free on OneDrive. 

For details on how to access OneDrive, refer to this guide.

Microsoft Office 2016 for PCs is now available for download for faculty and staff.

Office 2016 is available from the UAB IT software site.

Office 2016 has new versions of applications including Word, PowerPoint, Excel and Outlook. The Office 2016 apps are designed for collaboration, with new features that remove barriers for team success and allow co-authoring and Skype in-app integration.

Quick Start Guides for Office 2016 are available here.

Office 2016 is also available for Mac users and is available for UAB students through Office 365.
Microsoft Office 2016 for PCs will be available for download for faculty and staff in early October.

Office 2016 will be available for download from the UAB IT software site, after Microsoft releases it to volume licensing customers.

Office 2016 has new versions of applications including Word, PowerPoint, Excel and Outlook. The Office 2016 apps are designed for collaboration, with new features that remove barriers for team success and allow co-authoring and Skype in-app integration.

Quick Start Guides for Office 2016 are available here.

Office 2016 is already available for Mac users and is available for UAB students through Office 365.

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